Lots of different equipment, so not too much of a wait to use it. Good range. I felt comfortable there. My friend took me as I've never been to a gym before. I was dubious about going. But I enjoyed... See more
Company replied
Location
Switch locationPrincess Square, RG12 1LS Bracknell, England, GB
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See what reviewers are saying
Great range of equipment. 24 hours opening. But …too many people on mobile phones who take far too long on each set of equipment. It’s ok then having a rest between sets but when they spend 2, 3,... See more
Company replied
I normally do classes in the morning and it’s a great way to start the day, keeps me energetic and sane throughout the day . Absolutely love doing Jason’s classes . He is more like an influencer/train... See more
Company replied
As I always go off peak there’s never any issues with accessing racks, benches or free weights. Equipment is ok but far too many upper body fixed weight machines taking up space. Would prefer more pl... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Bracknell
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Princess Square, RG12 1LS, Bracknell, England, United Kingdom
4.0
Great
77 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All the staff members are…
Jas and all the staff members are always helpful and friendly. Top people.
26 February 2026
Unprompted review
Reply from PureGym UK - Bracknell
Hi Steven, thank you so much for your 5-star review! We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff works hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym
Enjoyed my visit
Lots of different equipment, so not too much of a wait to use it. Good range. I felt comfortable there.
My friend took me as I've never been to a gym before. I was dubious about going. But I enjoyed the experience.
I would have liked someone to show me how to use equipment properly though
29 January 2026
Unprompted review
Reply from PureGym UK - Bracknell
Hi Nichola- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of kit so that members have a variety of ways to workout. Inductions can be booked in your Bookings section of your Member's Area or app just like you would book any other class! Inductions are called 'Get Started' and will show you everything you need to know about starting the gym. We also love being able to help and chat to members when given the opportunity to do so, so please do not hesitate to approach a member of our team within the gym for further assistance! We are really happy to hear you enjoyed using the gym and we hope to see you back soon! Thanks, PureGym
Reply from PureGym UK - Bracknell
Hi Louisa- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. We are really happy to hear you enjoyed your recent class and we hope you continue to enjoy using the gym overall! Thanks, PureGym
Extremely Poor Hygiene in the Women’s…
Extremely Poor Hygiene in the Women’s Toilets
I am genuinely disappointed with the hygiene standards at this PureGym location in Bracknell. The women’s toilets have been in an unacceptable condition for months and nothing ever seems to improve.
The smell is overwhelming every single time — a strong, unpleasant urine odour that hits you the moment you open the door. The cubicles are consistently dirty, with toilet paper scattered everywhere, and the sanitary bin areas are never emptied properly. The disposal bins are overflowing to the point that used sanitary products are visible and sometimes lying outside the bins. It is extremely unhygienic and makes it almost impossible to use the facilities.
For a gym that prides itself on cleanliness and member experience, this level of neglect is shocking. As a regular member, I feel very uncomfortable and frustrated, because the toilets should at least meet basic sanitation standards. I sincerely hope management takes this seriously and addresses the issue immediately.
5 December 2025
Unprompted review
Reply from PureGym UK - Bracknell
Hi Jules- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We would like to apologise for any inconvenience caused by this. We would like to assure you that we are reviewing this feedback and will ensure this is addressed in club. Our team do their very best to maintain cleanliness during daytime checks, even at peak times and regularly check all areas of the gym to keep things tidy. However, we fully understand the importance of cleanliness, especially in the changing rooms and this will be escalated and dealt with accordingly. Thank you for bringing this to our attention and we hope to continue to support your health and fitness journey going forward. Thanks, PureGym
Burn Class with 152 Average BPM
Brilliant burn class 22nd Aug by Yaz. First time in 3 years my average heart rate was at 152 BPM. Like more such classes. Looked easy but was not. Well done Yaz love all your classes.
22 August 2025
Unprompted review
Reply from PureGym UK - Bracknell
Hi Allama - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and these classes! Thanks, PureGym
Was going to sign up today but when I…
Was going to sign up today but when I got there was rushed off by the assistant manager who said it’s all online…I mentioned about how to get the offer and if I could at least do it inside the gym and she said she can’t let me in and it’s all online. Couldn’t get the offer or sit to sign up so just left. Will try another day when someone can assist me as I felt so unwelcomed so I went to my other gym.
14 August 2025
Unprompted review
Reply from PureGym UK - Bracknell
Hi Catarina. Thanks for taking the time to leave this review. We would like to apologise for any inconvenience caused by this.
As an online gym company, all memberships are created via our website or app. So we can assist with this, please can you expand on the issues that you have encountered with our Member Services team so we can discuss the joining process further.
You can contact them at member.services@puregym.com and they will be back in touch as soon as possible.
Thanks, PureGym
Reply from PureGym UK - Bracknell
Hi Rodney - Thank you so much for sharing your feedback, we are really pleased to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions Bracknell! Thanks, PureGym
Reply from PureGym UK - Bracknell
Hi Emily! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We look forward to welcoming you back soon! Thanks, PureGym
I’m sure the gym is very good but its…
I’m sure the gym is very good but its location was an issue. I purchased a day pass but couldn’t actually park the car as it was a Saturday - the only day I could visit. The gym is located inside one of the main shopping centers and next to the car park I was trying to park at. As a result I turned round and went home.
10 January 2025
Reply from PureGym UK - Bracknell
Hi Robin - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Would you be able to tell us the reason behind your comments and rating so we can better understand this? Location isn't something we can control but we can certainly look into opening new gyms in your area. Thanks, PureGym.
It would be 5 stars with some simple…
It would be 5 stars with some simple improvements:
You use your QR code to enter the gym, currently you can only use your PIN and then QR at the gates.
2 cleaning stations
14 December 2024
Reply from PureGym UK - Bracknell
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of supplies being available to members and staff and this will be dealt with. Thanks, PureGym.
Prompt and quick resolution of gym…
Prompt and quick resolution of gym access issue, thanks.
11 November 2024
Unprompted review
Reply from PureGym UK - Bracknell
Hi Saurav – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us.
We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Very friendly and nice atmosphere!
24 October 2024
Reply from PureGym UK - Bracknell
Hi Nigel - Thank you so much for your feedback! We're glad to hear you're enjoying the friendly and welcoming atmosphere. We believe it's essential to create an open and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
First time visit
First time visit - good set up well explained clear outline of benefits from Liam very pleased to become a member
23 October 2024
Reply from PureGym UK - Bracknell
Hi Chris - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your first experience was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
Gym drugs and safety beyond repair
After 2 years i have cancelled my membership as Bracknell has gone downhill. Staff cut backs, drug use and safety has destroyed what was a good gym.
24 September 2024
Unprompted review
Reply from PureGym UK - Bracknell
Hi Paul. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be fully investigated. Thanks, PureGym
Reply from PureGym UK - Bracknell
Hi Lisa. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Enjoy your membership! Thanks, PureGym
Brilliant classes
28 August 2024
Unprompted review
Reply from PureGym UK - Bracknell
Hey Gareth - That's awesome to hear and thanks for the 5* feedback!
We hope you continue to enjoy your classes!
Thanks, PureGym
No pin received yet
26 August 2024
Reply from PureGym UK - Bracknell
Hi there - Once you join online, you will receive a welcome email including your PIN within the hour - Usually sooner!
If you haven't received this, please drop our Member Services team a message on (member.services@puregym.com) with your accurate email address, mobile number and DOB - So they can find your account and check for any typos that are preventing your welcome email being sent.
We look forward to getting this sorted for you and seeing you in the gym soon!
Thanks, Puregym
Good, well priced gym in Bracknell
Good well priced gym in Bracknell with good variety of machines and weights!
Really enjoy Dom, Jack and Deans classes, they change the classes up and keep us motivated!
10 April 2024
Unprompted review
Reply from PureGym UK - Bracknell
Hi there, thank you for taking the time to leave this 4* review!
It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying Bracknell PureGym and the classes our Gym Team run!
Thanks, PureGym
THE FIRST CLASS SESSION WAS POSITIVE
THE FIRST CLASS SESSION WAS POSITIVE, COOL ATMOSPHERE AND FRIENDLY CLIMATE. IT'S A GOOD ACCESS ALL THE TIME, I HIGHLY RECOMMEND IT
20 March 2024
Reply from PureGym UK - Bracknell
Hi Pawel! Thanks for taking the time to leave this review, we are delighted to see it's 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts.
Hope you continue to enjoy your classes! Thanks, PureGym
Reply from PureGym UK - Bracknell
Hi Billy. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
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