RC

Rodney Carter

United Kingdom

Reviews

Review of PureGym UK


Rated 5 out of 5 stars

Easy joining via App

Very simple and straight forward joining via PureGym app

30 April 2025

Reply from PureGym UK

Hi Rodney - Thank you so much for sharing your feedback, we are really pleased to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions Bracknell! Thanks, PureGym

Review of DPD UK

Review of David Lloyd Clubs


Rated 5 out of 5 stars

Superb customer services

Letitia Hercules-Pagefrom customer services was quite amazing and sympathetic in my recent chat to suspend membership due to illness.

27 September 2024
Unprompted review

Reply from David Lloyd Clubs

Thank you for sharing your experience with us Rodney!
We're so glad to hear that Letitia was able to provide the support you needed.
Wishing you a speedy recovery, and we’ll be here when you’re ready to return!

Review of ExpressTest


Rated 2 out of 5 stars

Poor checkin procedure with staff…

Poor checkin procedure with staff appearing to be unaware of the correct procedure. They were also chatting to friends, rather than concentrating on customers.

The assistant had to get her manager involved as she kept indicating she was out of sequence, rather worrying that test result may have been mixed up.

Should use email communication to keep customers informed on test progress.

30 December 2021