I left and joined somewhere else. Years of no upgrades, lack of equipment compared to other gyms. Its a no brainer. I have been making suggestions for a couple of years about upgrades to keep people i... See more
Company replied
Unit 2C, Brislington Retail Park, BS4 5NG Bristol, GB
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I left and joined somewhere else. Years of no upgrades, lack of equipment compared to other gyms. Its a no brainer. I have been making suggestions for a couple of years about upgrades to keep people i... See more
Company replied
Always been fine really enjoy my workouts. However there seems to be a constant problems with the showers They are nearly always cold. Which is not a great after working out. Please please can this... See more
Company replied
Pros - Good friendly environment. Clean equipment. Comfortable temperature. Not too busy majority of the time. Cons- not enough total equipment and variety for leg training. Only muscle group that... See more
Company replied
This gym is one of my favourites! It’s clean and tidy, the classes are always fun to attend and the personal trainers are always helpful/friendly, (especially Sammy) No matter what time of day I go... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Unit 2C, Brislington Retail Park, BS4 5NG, Bristol, United Kingdom
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Showers are freezing cold, please fix this! Puregym Brislington

Reply from PureGym UK - Bristol Brislington
I left and joined somewhere else. Years of no upgrades, lack of equipment compared to other gyms. Its a no brainer. I have been making suggestions for a couple of years about upgrades to keep people interested, you just get a generic BS reply. Not worth the money compared to other gyms near by who are much better equipped. Brislington pure gym has just fell behind with their lack of keeping up with good equipment. You just get the very basics here, nothing else. And for the same price you pay here you could go elsewhere and get much more.

Reply from PureGym UK - Bristol Brislington
Always been fine really enjoy my workouts. However there seems to be a constant problems with the showers They are nearly always cold.
Which is not a great after working out.
Please please can this be resolved properly or else I might have to consider my membership which I do not really want to do.

Reply from PureGym UK - Bristol Brislington
Love Puregym…… I can go when it suits me and even though it’s normally early hours I have needed to contact the manager to gain access to the lift at the gym and he was great.

Reply from PureGym UK - Bristol Brislington
PureGym Bristol Brislington is in serious need of a refurbishment. Many of the machines and equipment are noticeably old and worn compared to other PureGym locations I’ve visited, which makes the gym feel quite dated. Several areas could use an upgrade to bring the space up to the same standard as other branches. It would be great to see some modern, well-maintained equipment and an overall refresh to improve the workout experience.

Reply from PureGym UK - Bristol Brislington
Nice atmosphere and friendly staff. A+

Reply from PureGym UK - Bristol Brislington
It’s an ok gym to train ins as its staff are far and few between. Wouldn’t rejoin

Reply from PureGym UK - Bristol Brislington
Brislington PureGym.
The equipment at Brislington is old and way past it's sell by date. The showers and toilets in the gents are disgusting. The one and only hand dryer has been out of action for 6 weeks at least with a sign saying it will be fixed. After contacting head office you just get fobbed off. The air con is leaking and pretty much ineffective.
It needs a revamp and soon, it's a dump when compared to other Pure Gyms in the area. My brother was shocked at the state of it compared to London's.
Spend your hard earned money at another gym group that is willing to invest in you as the customer.

Reply from PureGym UK - Bristol Brislington
Bristol Brislington Gym-I’m cancelling my membership because this gym is a complete joke compared to other PureGyms in Bristol. It has NEVER been refurbished, the equipment is ancient, and the lack of glute machines is ridiculous. Other PureGyms in Bristol have a proper hip thrust machine, a standing hip thrust machine, and a glute kickback machine — here you get nothing. Not everyone wants to be stuck doing barbell hip thrusts, which are outdated and inconvenient. The gym does not have enough lower body machines at all.
It’s clear this gym has been neglected for years while others have been upgraded. I’m not wasting my money on a place that refuses to invest in its members. Until it’s renovated, I’d advise anyone to go elsewhere.

Reply from PureGym UK - Bristol Brislington
If you’re looking for basic gym equipment, it works. Would love to see a hip thrust machine here as setting up with the barbell takes ages, and only one deadlift platform.
It’s quite small & could definitely benefit from a revamp. In all honesty, the gym group near by has just had one so thinking of swapping. I have a multi pass Pure Gym so makes more sense to keep it, shame about lack of platforms & glute based machines

Reply from PureGym UK - Bristol Brislington
Pure Fitness gym is a fantastic gym... Clean, great equipment and a friendly atmosphere.
A great place for an excellent workout.
Well worth a visit for new starters or advanced gym users.

Reply from PureGym UK - Bristol Brislington
Was impressed with selection of machines but someone was vaping

Reply from PureGym UK - Bristol Brislington

Reply from PureGym UK - Bristol Brislington
This is my regular gym and I have been going here for around 3 years. No issues with the gym equipment, although the machines can often be out of use for weeks without being fixed.
I had to use the showers for the first time yesterday and they were absolutely disgusting. Hair on the wall from the last person/people who used it, dirt and grime on the floors, just a horrible experience that I will not be doing again if I can help it. There was cut hair on the floor of the changing rooms too, like someone had had a haircut in there! Puddles of water on the floor. I left the gym feeling grubbier than I went in.

Reply from PureGym UK - Bristol Brislington
very clean gym not confusing nice staff and great idea to organize group events

Reply from PureGym UK - Bristol Brislington
No messing around or sales pitch. Instant code and in I went. Highly recommend this place - great equipment and free parking.

Reply from PureGym UK - Bristol Brislington

Reply from PureGym UK - Bristol Brislington
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