Clean space, nice staff and friendly gym users. Can get on the equipment I require 99% of the time with only short waits at other times. Enjoy coming here
Location
Switch locationUnit 3, Orbital Retail Centre, WS11 8XP Cannock, GB
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See what reviewers are saying
I signed up yesterday morning for the £16.99 off peak membership, but behind the scenes they had increased the fee's to £17.99 per month. Luckily I took a screen shot of the £16.99 membership plan as... See more
Been a member since the age of 19 and always had a great workout. Had some great experience from the Stoke-On-Trent PureGym whilst I was at university as I had personal training that’s kept me going t... See more
Company replied
The staff are so friendly, helpful and kind. The gym is absolutely spotlessly clean, all the equipment is in perfect order, these people really care about the customer experience. Best all round gym... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Cannock Orbital Retail Park
Written by the company
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Unit 3, Orbital Retail Centre, WS11 8XP, Cannock, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
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Clean space & friendly
Clean space, nice staff and friendly gym users. Can get on the equipment I require 99% of the time with only short waits at other times. Enjoy coming here
Well managed gym the staff are lovely…
Well managed gym the staff are lovely and helpful and it has everything you need to train would recommend to anyone to join
Increased fee's as soon as I sign up!!
I signed up yesterday morning for the £16.99 off peak membership, but behind the scenes they had increased the fee's to £17.99 per month. Luckily I took a screen shot of the £16.99 membership plan as a back up, glad i did now!
Tom was friendly
Tom was friendly , helpful and made me feel comfortable - definitely worth the introduction

Reply from PureGym UK - Cannock Orbital Retail Park
Not enough facilities but what is there is high quality
When I went there wasn't enough bench presses and smith machines as people were queueing to use these facilities.

Reply from PureGym UK - Cannock Orbital Retail Park
Very easy to set up
Very easy to set up and gain access to the gym. Very clean and very well set out. Looking forward to being a regular member.

Reply from PureGym UK - Cannock Orbital Retail Park
Would definitely recommend
Great gym. Exactly as would expect with lots of classes and friendly staff.

Reply from PureGym UK - Cannock Orbital Retail Park
Puregym Cannock Orbital
Staff are very friendly, always have time for a chat to help you with new machines or even diet enquiries, this is the best gym i have ever used, relaxed atmosphere 🥰

Reply from PureGym UK - Cannock Orbital Retail Park
I was expecting muscle men with egos…
I was expecting muscle men with egos and feeling self conscious in comparison. My experience was totally opposite. I went with my daughter who is a gym user who helped me understand the equipment and what areas they workout. Nobody took any notice of me ,everyone was doing their own thing which helped my confidence as I was totally inexperienced.the gym was very clean and I’m definitely going to become a member.

Reply from PureGym UK - Cannock Orbital Retail Park
Members guest
Complete freedom,smart premises,great equipment and choice.light to heavy everyone is catered for.easy to see why my son is a member.

Reply from PureGym UK - Cannock Orbital Retail Park

Reply from PureGym UK - Cannock Orbital Retail Park

Reply from PureGym UK - Cannock Orbital Retail Park

Reply from PureGym UK - Cannock Orbital Retail Park
Good equipment,clean and friendly staff
Good equipment,clean and friendly staff

Reply from PureGym UK - Cannock Orbital Retail Park
I went mid afternoon on a day off from…
I went mid afternoon on a day off from work and it was quiet and I could get in all the equipment I wanted to use immediately. Even at peak times the access to equipment is pretty good.

Reply from PureGym UK - Cannock Orbital Retail Park

Reply from PureGym UK - Cannock Orbital Retail Park
Gym user since my 20s and now I'm 71
I've been a gym user since my 20s and I recently turned 71. So I've used lots of different gyms , equipment and swimming pools. I've given up on swimming as the pools are always packed and I very often end up with a stinking cold from bugs in the water. The last gym I was at , the instructors were quite snooty and wouldn't waste their time with an old geezer like me. So I really like PureGym, very simple, nice machines , friendly people. Being able to go at night when most other gyms are shut is great. I'm on the off-peak rate so go at 9 and train for 1 1/2 hours. That really sends me to sleep as this is something I have developed issues with as I've got older. I'm new to PureGym but I'm looking forward to doing some of the instructed sessions.

Reply from PureGym UK - Cannock Orbital Retail Park
Peace of cake to join
Peace of cake to join, although now I don't think I'll be eating much cake.

Reply from PureGym UK - Cannock Orbital Retail Park
Very good equipment and spacious gym
Excellent range of equipment and machines. Good lay out too so quite spacious gym albeit quite busy, even at 9pm.

Reply from PureGym UK - Cannock Orbital Retail Park
I was having some issues signing up but met Red Walton
I was having some issues signing up online , I popped into you're Cannock branch to see if could sign up their but unfortunately this wasn't available for me to do , however a young man called Red Walton was on hand to give me a guided tour of the gym assured me that the website was offering a zero joining fee and asked me to try again and sent me an email offering to assist if i had any other issues . He went through the app that was a winner for me with the sign in details and web assist videos for when assistants are not available

Reply from PureGym UK - Cannock Orbital Retail Park
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