PureGym UK - Coventry Warwickshire Shopping Park Reviews 118

TrustScore 4 out of 5

4.0

Warwickshire Shopping Park, CV3 2SB Coventry, England, GB


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Rated 5 out of 5 stars

Started using this gym earlier last months clean tidy lots of room. Its gotten really busy now but hasn't lost its standard. Love the flexibility and its cleanliness

Company replied

Rated 4 out of 5 stars

Really easy to join and immediate confirmation with full details of how to download app and get started. Only negative was not being able to set a deferred start date beyond the next 7 days. I need ed... See more

Company replied

Rated 3 out of 5 stars

Can't fault the equipment and the class availability, something for everyone and nobody judges anybody. But I have to say I felt some of the "PTs" were a bit mediocre. Jamie clearly knows his stuff t... See more

Company replied

Rated 4 out of 5 stars

The no joining fee promotion was a definite plus. It does come occasionally though. However, my email was already registered with Puregym earlier (having no active membership) and hence, it did... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Coventry Warwickshire Shopping Park

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Warwickshire Shopping Park, CV3 2SB, Coventry, England, United Kingdom

4.0

Great

TrustScore 4 out of 5

118 reviews

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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Started using this gym earlier last…

Started using this gym earlier last months clean tidy lots of room.
Its gotten really busy now but hasn't lost its standard.
Love the flexibility and its cleanliness

28 November 2025
PureGym UK - Coventry Warwickshire Shopping Park logo

Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi Angie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We couldn't agree more on that one; we know flexibility is important to our members and we are here to provide! Our app also has lots of features so that members can get the most out of their membership, including seeing how busy your home gym is! It’s great to hear you enjoy using the gym overall and we look forward to seeing you back soon! Thanks, PureGym

Rated 3 out of 5 stars

Not quite what I expected

Can't fault the equipment and the class availability, something for everyone and nobody judges anybody. But I have to say I felt some of the "PTs" were a bit mediocre. Jamie clearly knows his stuff there's no question of that. Clarke is very new, but I think he has the knowledge and mindset to excel at being a PT, but I feel like he's not very supported and his talents are being wasted. Monday night burn class with .... was a bit of a joke, a PT that openly tells everyone he's just had a week off and he can't be bothered.. doesn't even bother with a warm up.. not a very good look and he clearly has no interest.

27 April 2025
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi Sarah, thanks for taking the time to leave this review. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes and equipment, so that members have a variety of ways to workout. We would like to apologise for any inconvenience caused by your recent class and it would help us if you could get in touch directly with Gym Manager to provide more information regarding your concerns (such as date and time or names etc.) so that this can be investigated further. Thanks, PureGym

Rated 5 out of 5 stars

Honestly it's Friday afternoon-hit the gym 🤸‍♀️💪

Honestly it's Friday afternoon, I have had the best day ever today at the gym- I toured around the new gym it's friendly lovely little community- they run classes sessions workouts upstairs for extra classes to maintained exercises to machines in Ricoh arena Coventry CV6 6as- it's nice on the side and genuinely what more do you want just after you've just shopped hit the gym or come to window shopping pop down to the gym it's near, local and overall, I like the view short on the side and out of way how it's been structured building looks smart- parking can be an issue small and fit enough but it's all ok for me walk just down the road, Up to Ricoh .🤜😊 Definitely I'm coming back here with my fella 🤞. 10/10 staff have been friendly and met them on the promotion advertising gym with offers in the day on my road with their huge backpacks pure gym offer signs board cool and smart way of doing this customer service amazing ...
Many thanks
Sam 🌺

11 December 2025
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi Sam- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall! . We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Rated 5 out of 5 stars

very nice experience

very nice experience

18 October 2025
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi Muhammad - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Very good workout

22 November 2025
Unprompted review
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi Mark - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Thanks, PureGym

Rated 5 out of 5 stars

Good Rxperience.

17 November 2025
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi- Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall and we hope to see you back soon! Thanks, PureGym

Rated 1 out of 5 stars

Was meant to get my joing fee taken…

Was meant to get my joing fee taken off. I don’t two days ringing the buzzer not one member of usless staff even can to help me

It’s a cheap gym when cheap usles staff

16 November 2025
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi Dave - Thanks for taking the time to leave this review—we always appreciate and take on board member feedback. All promotions are valid for a limited time, so if the code didn’t work at the time of joining, it’s possible the offer had already ended. Additionally, a few gyms are excluded from certain promotions, which could also be why the code wasn’t applied. You can find details of these exclusions in our Terms & Conditions. If you still need support with this, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym

Rated 2 out of 5 stars

Music needs to be louder

Music needs to be louder, and TV needs to be on.

10 November 2025
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this. Thanks, PureGym

Rated 4 out of 5 stars

Easy to join

Really easy to join and immediate confirmation with full details of how to download app and get started. Only negative was not being able to set a deferred start date beyond the next 7 days. I need ed to start in 2 weeks so 2 weeks membership wasted because I wanted to make use of a special offer that expired this evening.

13 October 2025
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi Parmjit - Thanks for taking the time to leave this review, we are pleased to see this is 4 stars. With any promotional offer, we allow these to be delayed by up to 7 days. Without a limited time offer code applied, members can delay their start date by up to 1 month. Thanks, PureGym

Rated 4 out of 5 stars

Good please forward work out

Good please forward work out

14 December 2024
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi Ashfaq - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi Jane. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Jamie's MIND class was 10/10 and will…

Jamie's MIND class was 10/10 and will try to attend again - professional and a good work out! 'Try' only because we have to travel some way to reach the gym otherwise we would attend regularly.

22 June 2025
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi there - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and these classes! Thanks, PureGym

Rated 5 out of 5 stars

Amazing place to go!

Team is amazing, the trainers make the classes so worth going! Personal training is worth the money.

12 March 2025
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi Katie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Joined through my work

Joined through my work, very easy to navigate and good choice of categories to choose........however on my 1st trip to the gym I found the showers cold which I was shocked at and a fellow guy said they're all like that at this particular gym!!

10 March 2025
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi Daniel. Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We apologise for any inconvenience caused by the showers; please speak to a member of staff in the gym, if problems persist! Thanks, PureGym

Rated 1 out of 5 stars

Tried to use my free 3 day pass to…

Tried to use my free 3 day pass to find it had expired less than a week after getting it. I was unwell so couldn’t train. But I guess just another marketing ploy to get people to sign up and to an overpriced gym

5 March 2025
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi Vampz. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

Each day pass expires at midnight. If you buy a day pass at 2pm, you have until midnight on the same day to use the gym. Please note that day passes do not last 24 hours.
There’s an option to delay your promotional day pass start date for up to 7 days.

If unable to use this pass on the day, please reach out to our Member Services team who can re-arrange this for you! Thanks, PureGym

Rated 4 out of 5 stars

The no joining fee promotion is a good bonus

The no joining fee promotion was a definite plus. It does come occasionally though.

However, my email was already registered with Puregym earlier (having no active membership) and hence, it did not allow me to proceed and instructed me to reach out to member services - who has not responded to the email in the past 3 days.

As I did not want to miss the promotion, I registered with an alternate email of mine.

Got to see if this resolution of mine STICKS

3 March 2025
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We do apologise for the delay and any inconvenience caused upon sign up. But we are happy to hear you are all set up with your promotion included.

Enjoy your membership with us! Thanks, PureGym

Rated 5 out of 5 stars

Excellent!

The equipment was great. The building was very spacious and there was alot of equipment.

21 February 2025
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi there - Thank you so much for taking the time to leave a review. We always value feedback from our members and are glad to hear you're happy with the space available in the gym.

We strive to create an environment where everyone can comfortably work out without feeling crowded, so it’s great to know that’s been your experience. We're thrilled that you enjoy using the gym, and we’ll continue working to provide a spacious and welcoming atmosphere. Thanks again, PureGym.

Rated 5 out of 5 stars

All very impressive

Called in at gym. Was shown around by helpful staff. Impressed at the set up. Joined on line. Very easy joining process.

20 January 2025
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi Martin – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Rated 5 out of 5 stars

Fab experience love a Sunday training…

Fab experience love a Sunday training session
Clean and tidy great range of equipment

5 January 2025
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi Samantha - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Rated 1 out of 5 stars

absolute crap you cannot use changing…

absolute crap you cannot use changing rooms until 5 am, what is the point in opening 24 offered a shower room to change in.

5 January 2025
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Reply from PureGym UK - Coventry Warwickshire Shopping Park

Hi Tyrone - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

Could you please get in touch directly with the Gym Manager to provide more information so this can be looked into. Thanks, PureGym.

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