Went in to our local branch just to have a look around at the facilities, we were greeted by a Oliver who is also a PT there, he was welcoming and happily showed us around, talked us through opening t... See more
Company replied
Grand Junction Retail Park, CW1 2RP Crewe, GB
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Went in to our local branch just to have a look around at the facilities, we were greeted by a Oliver who is also a PT there, he was welcoming and happily showed us around, talked us through opening t... See more
Company replied
Some of the equipment makes screeching noises when being used such as the leg press machine, in my opinion there should be an expansion to the gym due to how many people come in at all times everyday... See more
Company replied
Not to bad for the price but its is missing a few key pieces of equipment such as the seated leg curl which has been proven to activate 50% more of hamstring when compared then the conventional flat h... See more
Company replied
support for the gym really good thing life for body really heath fit from where they want do one need important think over some one help u sim body make happy smile happened!:)
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Grand Junction Retail Park, CW1 2RP, Crewe, United Kingdom
Replied to 94% of negative reviews
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Reply from PureGym UK - Crewe Grand Junction
Have been coming near enough since it opened ed. It’s a great atmosphere, the staff are supportive and motivational. Great equipment in the gym and really enjoyable classes that work you hard.

Reply from PureGym UK - Crewe Grand Junction

Reply from PureGym UK - Crewe Grand Junction
The staff are very friendly and helpful. They advised me how to use a set of equipment safely.

Reply from PureGym UK - Crewe Grand Junction

Reply from PureGym UK - Crewe Grand Junction

Reply from PureGym UK - Crewe Grand Junction

Reply from PureGym UK - Crewe Grand Junction
Nice and quiet, all equipment clean just does need wipes or something to clean equipment after use? Maybe there is some I just couldn’t see it?

Reply from PureGym UK - Crewe Grand Junction
i had my first session today and i was welcomed and felt comfortable all the staff were really friendly and also helped me with things i couldn’t do myself as i wanted some water but couldn’t reach the staff and my personal trainer helped me with that i really enjoyed it i felt so nervous at first but after that i was fine and i got stuck in i didn’t feel as nervous i would definitely recommend pure gym 100% i wouldn’t go anywhere else for my gym needs i was do relaxed i can’t wait for my next session

Reply from PureGym UK - Crewe Grand Junction
Really easy joing process fantastic offers are always being offered. Let's get fit.

Reply from PureGym UK - Crewe Grand Junction
I love the many types of equipment available for all muscle groups I'm working on.

Reply from PureGym UK - Crewe Grand Junction
GOOD TEAM THAT DO THERE BEST TO HELP IN YOUR FITNESS JOURNEY

Reply from PureGym UK - Crewe Grand Junction
Puregym is so terrible because my account got suspended without a warning or any signs under my account!

Reply from PureGym UK - Crewe Grand Junction

Reply from PureGym UK - Crewe Grand Junction
Really nice, all the equipment and areas are spaced out nicely too

Reply from PureGym UK - Crewe Grand Junction
Great and seamless joining experience thanks. Looking forward to my first visit soon.

Reply from PureGym UK - Crewe Grand Junction
Oliver gave me a tour and made me feel welcome.
Plenty of equipment and space. Feels Clean.
Love the app with videos on how to use equipment, make personal plans and keeps a tally of how many hours you have spent in the gym. Look forward to looking at the online classes on days I can’t attend. Happy so far 😊

Reply from PureGym UK - Crewe Grand Junction
Thank you for your help and support during my membership. Your guidance and support helped me navigate through a difficult situation, and I am truly grateful for your kindness and generosity.

Reply from PureGym UK - Crewe Grand Junction
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