Went in to our local branch just to have a look around at the facilities, we were greeted by a Oliver who is also a PT there, he was welcoming and happily showed us around, talked us through opening t... See more
Company replied
Location
Switch locationGrand Junction Retail Park, CW1 2RP Crewe, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Some of the equipment makes screeching noises when being used such as the leg press machine, in my opinion there should be an expansion to the gym due to how many people come in at all times everyday... See more
Company replied
Not to bad for the price but its is missing a few key pieces of equipment such as the seated leg curl which has been proven to activate 50% more of hamstring when compared then the conventional flat h... See more
Company replied
support for the gym really good thing life for body really heath fit from where they want do one need important think over some one help u sim body make happy smile happened!:)
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Crewe Grand Junction
Written by the company
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Grand Junction Retail Park, CW1 2RP, Crewe, United Kingdom
4.3
Excellent
113 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent gym in town
8 December 2025
Reply from PureGym UK - Crewe Grand Junction
Hi Theofilson. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Reply from PureGym UK - Crewe Grand Junction
Hi Aina - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym
Reply from PureGym UK - Crewe Grand Junction
Hi Kathleen - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We’re so glad to hear your excellent experience, and we’re proud to have such a dedicated team. Thanks, PureGym
Expensive day pass
Expensive day pass, and they require a joint up fee witch IV never heard of from any gym... don't sell any decent protein products. equipment is ok, not a very good range however and all mixed up everywhere. Very over rated and I won't visit again. It's not a gym goers gym.
11 August 2025
Reply from PureGym UK - Crewe Grand Junction
Hi there, Thanks for taking the time to leave this review, we're sorry to see it's 1 star.
It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.
If you have any further feedback we would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve, to make sure you have a 5* experience with us.
You can contact our Member Services team on member.services@puregym.com. We look forward to hearing from you!
Thanks, PureGym
Good and easy to join
24 July 2025
Reply from PureGym UK - Crewe Grand Junction
Hi David - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process easy and straightforward, that's exactly what we aim for. We hope you enjoy your new membership! Thanks, PureGym
Pure gym crewe !!
Pure gym crewe !!!
Yet again for over 5 days there is no water at the water fountains . It’s dripping out . I do not want to drink the sports water that’s full of flavorings and sugar verified by the local nutritionists . The vending machines only accept certain bank cards and today no water to buy anyway . I will report this to health and safety dept as water should be avaliable for everybody Surley ?? There are many moaning and nothing is being done . I’ve wrote to our local mp and will contact the local press as this is against the law .
19 July 2025
Unprompted review
Reply from PureGym UK - Crewe Grand Junction
Hi Edward - Thank you for taking the time to leave this review, we are sorry to see it is 1 star. Water pressure has been reduced in gym recently, due to an external issue which is affecting the gym and surrounding area. Whilst United Utilities work to resolve this, filtered and unflavored water is being provided from the YANGA machine. We appreciate this is frustrating, and can assure you the gym team are doing what they can at this time to mitigate the issue of low water pressure. Thanks, PureGym
support for the gym really good thing…
support for the gym really good thing life for body really heath fit from where they want do one need important think over some one help u sim body make happy smile happened!:)
2 July 2025
Reply from PureGym UK - Crewe Grand Junction
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Quality equipment.
Quality equipment , friendly staff and no judgement on your workout.
19 June 2025
Unprompted review
Reply from PureGym UK - Crewe Grand Junction
Hi Nicholas - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Quality Gym.
Friendly atmosphere, good clean equipment all in good working order and no judgement in how you workout.
19 May 2025
Unprompted review
Reply from PureGym UK - Crewe Grand Junction
Hi Nicholas - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
A really straightforward and empathic…
A really straightforward and empathic response, Ashleigh arranged our membership quickly. Thank you!
2 May 2025
Reply from PureGym UK - Crewe Grand Junction
Hi Caroline - Thank you for taking the time to leave this review, we are really pleased to see it is 5 stars! We’re excited to have you as part of the PureGym community and can’t wait to support you on your fitness journey! 💪Thanks, PureGym
Pump it up @ Pure !
A very good experience ! I highly recommend Pure Gym
8 April 2025
Unprompted review
Reply from PureGym UK - Crewe Grand Junction
Hi Lea! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Hope you continue to enjoy your time with us! Thanks, PureGym
Reply from PureGym UK - Crewe Grand Junction
Hi Lea. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Easy to join online.
Easy to join online.
Great offers and competitive prices.
Council run Gym charging extortionate prices hence losing out on Memberships rapidly.
.
1 April 2025
Reply from PureGym UK - Crewe Grand Junction
Hi Karmen. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Excellent Gym
Training specific equipment, clean and well spaced. Friendly environment. Very impressive.
9 February 2025
Unprompted review
Reply from PureGym UK - Crewe Grand Junction
Hi Judia! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of kit so that members have a variety of ways to workout.
Enjoy your next workout! Thanks, PureGym
Freezing this morning again
Freezing this morning again . Nothing pure about this gym , just germs everywhere . Men’s toilets rarely checked , every morning toilet roll all over the floors . Can’t blame to cleaners as obviously management only employ cleaners once a day . Showers useless so everyone uses disabled . Today people vaping in the gym . It’s rough !!
9 February 2025
Unprompted review
Reply from PureGym UK - Crewe Grand Junction
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
We would like to assure you that we are reviewing feedback and will ensure all points raised are addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym
Very welcoming.
Went in to our local branch just to have a look around at the facilities, we were greeted by a Oliver who is also a PT there, he was welcoming and happily showed us around, talked us through opening time ect and how help can be offered with PT. Very happy with how pleasant and welcoming he was. Signed up online right after.
2 February 2025
Reply from PureGym UK - Crewe Grand Junction
Hi Jessica! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so; it is great to hear about your experience on the day with our PT Oliver.
Hope you enjoy your time with us! Thanks, PureGym
Well equipped and opening hours to suit…
Well equipped and opening hours to suit everyone
31 January 2025
Unprompted review
Reply from PureGym UK - Crewe Grand Junction
Hi John - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Joining experience
Easy to join 3 option levels and easy to use the app iv already booked my induction many thanks guys
14 January 2025
Reply from PureGym UK - Crewe Grand Junction
Hi Rod - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
Good equipment and friendly staff
Good equipment and friendly staff. But I would like to see some different machines for more alternative workouts
29 December 2024
Reply from PureGym UK - Crewe Grand Junction
Hi there - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and the range of equipment we provide. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! We'll look into more machines for you. Thanks, PureGym.
Reply from PureGym UK - Crewe Grand Junction
Hi Yuman - Thank you for taking the time to leave this review, we always appreciate and take on member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.