So far hitting my goals and improving body composition gradually . So far so good .pleasant atmosphere. And nice layout in the gym . Keep up the good work puregym
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Location
Switch locationUnit 2, Merrielands Retail Park, RM9 6SJ London, GB
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See what reviewers are saying
I have never seen a manager like Joel at PureGym Dagenham! He works tirelessly every morning, cleaning the machines, making sure everything is perfect, and always talking to members with a smile. He’s... See more
Company replied
On September 24 I reported a Health and Safety issue to the Pure Gym member services. The showers had mould growing on the trays, the facilities were always dirty and littered with empty water bottles... See more
Company replied
I been a member of Dagenham PureGym, which is literally always busy & cleaning is never in standard level. Every machine has got sweat, tissues around & bottles left my people.
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Dagenham
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Unit 2, Merrielands Retail Park, RM9 6SJ, London, United Kingdom
4.0
Great
34 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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So far hitting my goals and improving…
So far hitting my goals and improving body composition gradually . So far so good .pleasant atmosphere. And nice layout in the gym . Keep up the good work puregym
9 February 2026
Unprompted review
Reply from PureGym UK - Dagenham
Hi James. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall, and that feel-good energy? You earned it! Thanks, PureGym
I have never seen a manager like Joel…
I have never seen a manager like Joel at PureGym Dagenham! He works tirelessly every morning, cleaning the machines, making sure everything is perfect, and always talking to members with a smile. He’s amazing at helping people, giving advice, and making everyone feel welcome. His dedication and positivity are inspiring he goes above and beyond every single day. PureGym is lucky to have such a hardworking, kind, and attentive manager like him🫶🏽
13 January 2026
Unprompted review
Reply from PureGym UK - Dagenham
Hi Layla. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear such positive feedback regarding our staff and how they have made a positive impact on your fitness journey so far, going above and beyond to create the best workout space for our members. We'll make sure this feedback will not go unnoticed, and we hope you continue to enjoy using the gym overall! Thanks, PureGym
Not the best but does the job for 19 £…
Not the best but does the job for 19 £ a month I can’t expect more
2 November 2025
Reply from PureGym UK - Dagenham
Hi Dan- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are happy to hear you enjoy using the gym overall and we hope to see you back soon. Thanks, PureGym
I recently joined Pure Gym after…
I recently joined Pure Gym after previously training at The Gym Group. I’d always wanted to try a different gym to compare the experience, and I can confidently say Pure Gym is doing a great job. From day one, I’ve felt like I’m in the right place. Keep up the good work..
9 December 2025
Unprompted review
Reply from PureGym UK - Dagenham
Hi Juris. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear such positive feedback and that you enjoy using the gym overall! We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym
Dagenham PureGym
I been a member of Dagenham PureGym, which is literally always busy & cleaning is never in standard level.
Every machine has got sweat, tissues around & bottles left my people.
29 April 2025
Reply from PureGym UK - Dagenham
Hi Sam - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time etc.) so this can be investigated. Thanks, PureGym.
Disgusting facilities at Dagenham Pure Gym
On September 24 I reported a Health and Safety issue to the Pure Gym member services. The showers had mould growing on the trays, the facilities were always dirty and littered with empty water bottles/ toilet paper/energy bar wrappers and clothing. On this particular day, somebody had defacated in the shower which was the last straw and also sent photos of this to Pure Gym. On October 9 I sent another email to them asking why nobody had responded to such a serious complaint. On 11 October I got a response back saying that my email would be sent to the Dagenham Pure Gym manager and he would respond. To date 22 October, I have not had a response from anybody at Pure Gym. Absolutely shocking to say the least.
24 September 2025
Unprompted review
Reply from PureGym UK - Dagenham
Hi Nigel - Thanks for taking the time to leave this review, we are sorry to see that this is 1 star and hear of your experience. I understand the gym management team have been in communication with you regarding the concerns you have raised. We would like to apologise for any inconvenience caused. We would like to assure you that we are working alongside the contacted cleaning team and facilities management, to ensure concerns are addressed in club. We fully understand the importance of cleanliness and will be dealt with. Thanks, PureGym
Simplicity Is Key.
Quick, simple and effective. Quite descriptive in the areas that are necessary so there is no confusion for when the day of induction arrives
16 September 2025
Reply from PureGym UK - Dagenham
Hi Justin - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym
Reply from PureGym UK - Dagenham
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
I used to go to this gym before they…
I used to go to this gym before they have really good equipments I used for my weight loss journey which was really good
30 June 2025
Reply from PureGym UK - Dagenham
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
It was really quick and easy to rejoin…
It was really quick and easy to rejoin pure gym and I'm looking forward to starting my fitness journey.
23 May 2025
Reply from PureGym UK - Dagenham
Hi Dom - Thanks for taking he time to leave this review, we are delighted to see it is 5 stars. 🙌 That's exactly what we aim for! We strive to make everything as easy and quick as possible for you so you can do the hard work in the gym, and it's fantastic to know we succeeded! Thanks, PureGym
Great gym!!
13 May 2025
Reply from PureGym UK - Dagenham
Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Thanks, PureGym
Friendly staffs and very local vibes 👍👍
11 April 2025
Unprompted review
Reply from PureGym UK - Dagenham
Hi Edna. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Dagenham
Hi Mariana! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
Hope you enjoy your membership with us! Thanks, PureGym
More follow up on new comers
What I dislike is there is no follow up or agents assisting customers on how to use and explaingi benefit of workouts or exercises or machineries Especially how to use them safely, but instead you are left out on your own .nowhere to turn to for help or guidance. It's a shame, though people are paying their money
20 March 2025
Reply from PureGym UK - Dagenham
Hi Salu. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Once signed up online you will have gym access straight away. However if new to the gym you can book on a Induction or a Get Started class via emailing the club direct or booking via the App.
If unsure on any piece of equipment or have any questions regarding your fitness goals/workouts please approach a member of staff on site who will be more than happy to help too. Thanks, PureGym
Please turn the heaters off it is…
Please turn the heaters off it is sickly warm in here
28 December 2024
Reply from PureGym UK - Dagenham
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We are reviewing feedback and will ensure this is addressed in club.
Temperatures and air conditioning in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym.
It's easy and quick
It's easy and quick. It does lack personality which could be improved with the use of ai and algorithms
6 January 2025
Reply from PureGym UK - Dagenham
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Would you be able to tell us the reason behind your comments and rating so we can better understand this? Thanks, PureGym.
Warm friendly atmosphere with great…
Warm friendly atmosphere with great staff working there great gym couldn’t be happier
14 December 2024
Reply from PureGym UK - Dagenham
Hi there - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Nice gym and spacious good atmosphere
Nice gym and spacious good atmosphere, the only thing I noticed is that there is no cleaning station, there is a spray bottle and cloth, all the other pure Gyms have cleaning stations so that members can wipe there machines before and after use. Going on a sweaty machine didn't feel hygienic and germs can spread very quickly, also in the spin room members are not wiping the bikes after use because there is no cleaning station, members would use the station if it was available.
2 December 2024
Reply from PureGym UK - Dagenham
Hi Lisa- Thank you so much for taking the time to leave a review. We always value feedback from our members and are glad to hear you're happy with the space available in the gym.
We strive to create an environment where everyone can comfortably work out without feeling crowded, so it’s great to know that’s been your experience. We're thrilled that you enjoy using the gym, and we’ll continue working to provide a spacious and welcoming atmosphere. Regarding your point raised on cleaning stations, we fully understand the importance of supplies being available to members and staff and this will be dealt with. Thanks again, PureGym.
Paid for day pass at gym entrance and…
Paid for day pass at gym entrance and was denied access told need an induction. No way to speak to the desk because of barriers. Wasted time, petrol wasted trip. Told need to email manager when the staff are just across the barrier. No help from staff even though they can see me standing at the entrance struggling to get in.
12 November 2024
Reply from PureGym UK - Dagenham
Hi Imran - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
If you could get in touch with us directly with the Gym Manager/Member Services to provide more information (such as dates and times or names etc.) we can look into assisting you with this.
There is also an Assist button at the gym entrance you can press, when pressed a local member of staff will come to the door to assist you. Thanks, PureGym.
Modern spacious layout
Modern spacious layout, great new equipment. The air conditioning was a 10/10 considering how hot it was outside.
10 August 2024
Reply from PureGym UK - Dagenham
Hi James - It's great to hear you're enjoying PureGym, and thank you for the 5* review!👏
Thanks, PureGym
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