Very good gym in the heart of city centre. They should provide at least one d - cline machine bench and some space for bodybuilding posing with mirrors.some bodybuilding and fitness posters should be... See more
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Location
Switch location115-117 St Peter's Street, DE1 2AB Derby, GB
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See what reviewers are saying
In terms of equipment, it's got just about everything you need, is serviceable and clean. Toilet and showering facilities could be cleaner, locker area is generally clean and tidy. My main issue is t... See more
Company replied
You have new spin bikes and I have art disease with three stents so cardiac is very important to me rather than lifting weights the new bikes enable me to have a really good workout
Company replied
Maintenance of equipment takes ages. Leg press on top floor has been out of order for months. Dumbels slip as your lifting them, cleaning solution could be more alcohol based to avoid this. Too much c... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Derby
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
115-117 St Peter's Street, DE1 2AB, Derby, United Kingdom
3.8
Great
117 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Effective and satisfactory
I’ve been going to pure gym on and off for years and always worked well for what I needed, 24 hour access is great! A variety of classes are also accessible. Pure gym in the city could do with a few gum equipment replacing (squat machine) it’s also very spacious with 3 floors
I’ve also been to pure gym at kingsway and they have new equipment and changing rooms. A 2nd pure gym in derby was definitely needed.
17 December 2023
Unprompted review
Reply from PureGym UK - Derby
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
PureGym Derby City Centre - great staff, sad gym
Been a member of this gym for 8 years, and have seen a steady decline since Covid, with a lack of investment and good staff leaving. The gym goes weeks waiting for equipment to be fixed. The lift has been broken for months and has stopped disabled members from accessing the gym. Staff are difficult to retain, and the ones left now work so hard to keep it clean and fix equipment when they can. But the gym needs a massive refurbishment plan, new equipment and better management of the clientele (we have a lot of Derby College kids that abuse the membership by sharing access codes).
21 December 2023
Reply from PureGym UK - Derby
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.
Thanks, PureGym
Maintenance/Equipment
Maintenance of equipment takes ages. Leg press on top floor has been out of order for months. Dumbels slip as your lifting them, cleaning solution could be more alcohol based to avoid this. Too much cardio equipment that never gets used. Better selling half the unused treadmills and getting in more weight equipment. Weight area overcrowded, never any benches free until later in the evening. 11pm onwards...
22 December 2023
Reply from PureGym UK - Derby
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.
Thanks, PureGym
a lot of space to work out and easy…
a lot of space to work out and easy access to the gym.
21 December 2023
Reply from PureGym UK - Derby
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
I've been a member of puregym at this…
I've been a member of puregym at this site for 7/8 years now and have always been happy with it.
Unfortunately over the last 8 weeks or so the standard of everything is slowly deterirating. Music is very intermittent over the last 2 months front doors not operating properly temperature inside the gym is usually cold ( even had to borrow a hoodie to wear on one occasion).
The worse thing though is the standard of hygiene in the showers and changing room. Dirty most the time and disgusting on occasions. I've now bought some flip flops to wear when in the shower.
On the plus side the staff are friendly and helpful.
21 December 2023
Reply from PureGym UK - Derby
Hi Terry. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Thanks, PureGym
Reply from PureGym UK - Derby
Hi Craig. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Very nasty gym!
Very nasty gym!
The Staffs are so unprofessional, uncivilised,jealous and racists toward people of colour. I've seen many white folks workout with bare foot and nobody ever told them nothing but when I did,it was a problem. Go back to school you mf uneducated poor things!
Would you worked out with Alexander McQueens shoes if you had one?!
You guys are same as police officers, whenever they see a black person drives a good and expensive car it's a game!
So your policies have to be followed by certain groups of people only,innit?! Strange!
Listen yeah! I said what I have said due to my experience!
I have things to do in ma life either Mr/Madam! And working out is one among them!
My time is golden to just go gym and start arguments with strangers! Huh!! I'm not that kind of person at all!
I'm the one who was been picked on and harassed by your staff at d first place. We all know exactly that people like you, always look for a chance to act accordingly plus I'm not even your gym member anymore!
There are plenty of nice gyms out there for me rather than being in yours that makes feel attacked,disrespected and harassed...
I literally do not tolerate disrespect and embarrassment! I take that sh** seriously either!
It was only my second week since I joined. But because of the worst experience, I immediately removed my fat ass out of it and not interested at all Love!!Ngl
It's the nastiest gym in Derby!
3 November 2023
Unprompted review
Reply from PureGym UK - Derby
Hi Lilly. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We have a zero-tolerance policy on any form of harassment or inappropriate behaviour and take any concerns of this nature seriously. We ask that any concerns are raised with the gym manager directly, or to safespace@puregym.com; a confidential means of alerting us to any behavioural concerns. We please ask that you get in touch with further details, to allow us to conduct a full investigation into this matter.
Thanks, PureGym
PureGym Derby showers are substandard
PureGym Derby showers are substandard. They are not cleaned often enough and usually smell like rotting cabbage! This is unacceptable. An otherwise decent gym is spoiled by dirty showers and changing rooms in need of refurbishment.
23 October 2023
Unprompted review
Reply from PureGym UK - Derby
Hi Darren. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. Would you be able to tell us the reason behind your comments and rating so we can better understand this?
Thanks, PureGym
Good environment for physical fitness
spacious, reasonable amount of equipment, good staffs and variety of optional activities.
13 October 2023
Reply from PureGym UK - Derby
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Almost 8-9 out of 10
In terms of equipment, it's got just about everything you need, is serviceable and clean. Toilet and showering facilities could be cleaner, locker area is generally clean and tidy.
My main issue is the atmosphere. I feel as though gym users are quite guarded, particularly female gym users, I've noticed the poster campaign around the gym around harassment, so I assume there has been issues there. It doesn't feel like a community, or perhaps it's just not my type of training environment.
12 October 2023
Reply from PureGym UK - Derby
Hi Mike. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Poor and out dated equipment
Poor and out dated equipment. Try to change most of the equipment.
12 October 2023
Reply from PureGym UK - Derby
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Reply from PureGym UK - Derby
Hi Qasim. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Need better air conditioning
Convenient location. Unfortunately the air conditioning doesn't seem to work through most of summer every year :/
5 July 2023
Unprompted review
Reply from PureGym UK - Derby
Hi Joel. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers.
Thanks, PureGym
I like the opening hours and the range…
I like the opening hours and the range of equipment. However, the variety of classes that are available at the times that I am able to attend is limited and I fear getting bored and with not attending any. It would be nice if there were more options, not only for the choice but also the social element.
It is always clean and tidy, and the staff are friendly and helpful.
4 June 2023
Reply from PureGym UK - Derby
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Reply from PureGym UK - Derby
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Excellent Facility
Use it 5-6 times a year when on holiday. Easy to access at any time. Equipment excellent and spotless. Credit to staff.
26 May 2023
Unprompted review
Reply from PureGym UK - Derby
Hi John. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Derby
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Derby
Hi Sharon. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Pure value for money at Puregym
Great gym with plenty equipment, friendly staff and accessible parking 24hrs. doubt anyone can beat that!!!!
19 April 2023
Reply from PureGym UK - Derby
Hi Lawrance. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Not enough equipment on downstairs…
Not enough equipment on downstairs floor, contemplating on leaving and I know a few others are discussing leaving too
20 April 2023
Reply from PureGym UK - Derby
Hi. Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We always appreciate and take on board member feedback.
We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
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