PureGym UK - East Grinstead Reviews 48

TrustScore 4.5 out of 5

4.5

2 King Street, RH19 3DJ East Grinstead, GB


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Rated 5 out of 5 stars

The PT's are friendly and knowledgeable. The managers are approachable and it's great being able to access the gym 24/7. The only downside is quite alot of the equipment is dated and really needs re... See more

Company replied

Rated 4 out of 5 stars

Very friendly and polite staff, good quality gym equipment. Very beginner friendly while leaving ample room for more experience members to complete there workouts with the equipment provided. Could do... See more

Company replied

Rated 4 out of 5 stars

I found the web site informative with useful information on exercise routines. Safety policy and customer /company responsibilities clearly shown. Also good to see the company pays UK taxes. I did tu... See more

Rated 3 out of 5 stars

I really wanted to use a Bosu ball/platform but this wasn’t available. There were also very few lighter free weights. In the area where there all the lighter free weights and dumbbells, there a... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - East Grinstead

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • 2 King Street, RH19 3DJ, East Grinstead, United Kingdom

4.5

Excellent

TrustScore 4.5 out of 5

48 reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great gym

Great gym. Clean and has what you need to work up a good sweat

2 October 2021
PureGym UK - East Grinstead logo

Reply from PureGym UK - East Grinstead

Hi Gavin, thanks for leaving us a review. We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's great to hear you enjoy using the gym overall! :)

Thanks, PureGym

Rated 5 out of 5 stars

Clean machines and approachable staff

Staff were regularly cleaning the machines and helping members.

30 September 2021
PureGym UK - East Grinstead logo

Reply from PureGym UK - East Grinstead

Hi Amy. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and love being able to help and chat to our members given the opportunity to do so!

It's great to hear you enjoy using the gym overall! :)

Thanks, PureGym

Rated 5 out of 5 stars

First spinning class with Wayne

First spinning class with Wayne, really good! Very helpful with set up etc., good touch work out, plenty of motivation from Wayne - will make it a regular class!

28 September 2021
PureGym UK - East Grinstead logo

Reply from PureGym UK - East Grinstead

Hi, thanks you for taking the time to leave us a review. We are delighted to see this is 5 stars.

Our classes really are a perfect way to get a fun but effective workout in, in a shorter period of time. Cycle is a popular one! It's great to hear you enjoyed this class and we do hope to see you in more :)

Thanks, PureGym

Rated 5 out of 5 stars

Very helpful trying to sort out the…

Very helpful trying to sort out the Wattbike app on my phone. Thank you.

13 August 2021
PureGym UK - East Grinstead logo

Reply from PureGym UK - East Grinstead

Hi. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and love being able to help and chat to our members when given the opportunity to do so! :)

It's great to hear you enjoy using the gym!

Thanks, PureGym

Rated 4 out of 5 stars

Lovely little gym

Lovely little gym, apart from that there is no barbell pad. This has caused bruises from the bar when I have hip thrusted.

6 August 2021
PureGym UK - East Grinstead logo

Reply from PureGym UK - East Grinstead

Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and do our very best to provide a wide range or equipment/kit so that members have a variety of ways to workout.

Members can bring their own barbell pads, but if you have any suggestions then we would advise leaving these in the feedback box which is regularly reviewed.

Thanks, PureGym

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