I love this gym (Craigleith, Edinburgh) which is well priced with friendly staff and mostly enough machines - lots of treadmills . (I can never get on the leg extension machine though!) It is in an id... See more
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Location
Switch locationUnits 13 & 14, Craigleith Retail Park, 48 South Groathill Avenue, EH4 2LN Edinburgh, GB
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The gym is perfect for my needs Reasonable price Great opening times Very friendly & knowledgeable staff
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The gym is clean with lots of new equipment and easily accessible. The trainers are friendly and helpful. However, its ground-level studio, where group classes are held, is too dark and claustrophobic... See more
Company replied
I would have given 5 stars, but there just aren't enough machines. When I was a member at PureGym Granton, it was quite rare that I couldn't get on a machine that I wanted to (though sometimes had to... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Edinburgh Craigleith, ID 317
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Units 13 & 14, Craigleith Retail Park, 48 South Groathill Avenue, EH4 2LN, Edinburgh, United Kingdom
4.0
Great
55 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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The gym is perfect for my needs
The gym is perfect for my needs
Reasonable price
Great opening times
Very friendly & knowledgeable staff
29 October 2025
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi Pat- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We love being able to help and chat to members when given the opportunity to do so and we're really happy to hear you enjoy using the gym overall! Thanks, PureGym
I love this gym which is well priced…
I love this gym (Craigleith, Edinburgh) which is well priced with friendly staff and mostly enough machines - lots of treadmills . (I can never get on the leg extension machine though!) It is in an ideal siruation in a retail park with lots of parking, and shops and cafés. HOWEVER, until Christmas I was going 5 times a week, which included yoga and Pilates, but now the yoga teacher has left I am thinking of transferring to some other gym. There seems to be no word about replacing her.
24 January 2026
Unprompted review
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi Lesley- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of kit so that members have a variety of ways to workout and we love being able to help and chat to our members when given the opportunity to do so! If you have any feedback about classes, or any requests, please reach out to the gym manager – they’re always open to member feedback and will be happy to provide any updates they have! We hope to be able to continue to support your health and fitness goals going forward. Thanks, PureGym
Easy to sign up online but app quite…
Easy to sign up online but app quite basic (does not really explain level of classes)
3 November 2025
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi there - Thank you for your feedback! We’re so glad to hear you found everything easy to process—that’s exactly what we aim for. 😊 We’re here to make your fitness journey as smooth and enjoyable as possible. We’re always working to make things as simple and smooth as possible, so we appreciate your comments and will take them into consideration for future improvements. Thanks, PureGym
Almost everything is fine
Everything is fine, except for the hot water in the showers, which is not working properly.
18 October 2025
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi Esteban - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Regarding the showers, we would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time) so this can be investigated. Thanks, PureGym.Thanks, PureGym
I didn’t receive a pin when I bought my…
I didn’t receive a pin when I bought my day pass. I also received a welcome email but after “your pin” there’s nothing. There’s no number to call so missing out first day of the pass.
3 July 2025
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi, thanks for leaving us this review. We are sorry to see this is 1 star.
We're so sorry you didn't receive your pin and missed your first day. We appreciate you bringing this to our attention. Can you please contact Member Services who will be happy to further investigate this issue to prevent it from happening again.
Thanks, PureGym
I enjoy my visit there all equipment…
I enjoy my visit there all equipment are well and the people are nice and tge temperature air is ok and mostly its clean
21 June 2025
Unprompted review
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi Ran. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
overall experience…
availability of equipment which seems to be well maintained as very rarely are any of the machines out of order. the male showers are still a cause for concern particularly on a Saturday when the water turns cold very quickly and this spoils what is an overall good experience so a little attention as to why this is happening would be helpful
7 June 2025
Unprompted review
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi Fred, hank you for taking the time to leave us this review.
We have recently made slight changes to this area, looking at improving energy efficiency. This is both to control our energy usage, but also with a look to reduce our carbon footprint. Our showers are now set at a temperature of 36C and have a flow rate of 5 litres per minute. These parameters are regularly monitored and we also have regular checks carried out on boilers and associated equipment to ensure the units are operating as they should be across all of our gyms.
On occasion, we can get faults on our water system which is normal. When this happens, there is a process in place to ensure we arrange for our contractors to attend, investigate, and resolve the faults and return the systems back to full working order within a timely manner.
If you believe there may be an issue, please speak to a member of the gym team who will be able to assist further.
All member feedback is reviewed, and brought to the attention of our Facilities team, who regularly review any changes we make to our gym facilities and all feedback is taken into account when making any future changes.
Thanks, PureGym
Love this gym for lots of reasons.
Love this gym because of the PTs, equipment, atmosphere and price.
30 May 2025
Unprompted review
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi Steve. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the signing up process easy and we hope you enjoy using the gym overall!
Thanks, PureGym
Week 1: So far Very good but..
Week 1; So far Very good - plenty equipment, spacious, user friendly & informative PureGym App..
However… shower is blooming cold. It says there is an issue with a boiler but God knows how long it has been? No wonder nobody takes shower, I was the only one taking shower 3 out of 3 visits. But still happy I keep my membership for a few months.. (I think..)
30 March 2025
Unprompted review
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi MG, thank you for taking the time to leave us this review.
We have recently made slight changes to this area, looking at improving energy efficiency. This is both to control our energy usage, but also with a look to reduce our carbon footprint. Our showers are now set at a temperature of 36C and have a flow rate of 5 litres per minute. These parameters are regularly monitored and we also have regular checks carried out on boilers and associated equipment to ensure the units are operating as they should be across all of our gyms.
On occasion, we can get faults on our water system which is normal. When this happens, there is a process in place to ensure we arrange for our contractors to attend, investigate, and resolve the faults and return the systems back to full working order within a timely manner.
If you believe there may be an issue, please speak to a member of the gym team who will be able to assist further.
All member feedback is reviewed, and brought to the attention of our Facilities team, who regularly review any changes we make to our gym facilities and all feedback is taken into account when making any future changes.
Thanks, PureGym
The Puregym staff where "Friendly" and…
The Puregym staff where "Friendly" and "Helpful"
20 January 2025
Unprompted review
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi Angus! Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so. Enjoy your time with us! Thanks, PureGym
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi Donna - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly and open atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi Andras! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Hope you continue to enjoy your time with us! Thanks, PureGym
Craigleith park PureGym gave me a…
Craigleith park PureGym gave me a fantastic experience. I cancelled at some point but decided to pay again. Cause I’m free at from work stress and need to get better physically and mentally
16 January 2025
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi Chenemi! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment. It's great to hear you enjoy using the gym and have got a little routine back! Thanks, PureGym
Really straightforward and even better…
Really straightforward and even better there was a 3 months for half price promo and no joining fee. Fantastic!
14 October 2024
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi Rob - Thank you for taking the time to share your thoughts! We really value member feedback and always take it on board.
It’s great to hear that you had a smooth and easy experience joining us. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Clean and a lot of space
Clean and a lot of space! I went Saturday before lunch it was not crowded. So happy!
20 September 2024
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi Mik. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Hope you continue to enjoy your time with us! Thanks, PureGym
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi Libby - It's great to hear you're enjoying PureGym, and thank you for the 5* feeback regarding your Gym Team!
Thanks, PureGym
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi Mr Rennie. Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
We look forward to welcoming you soon! Thanks, PureGym
Easy to join and login
Easy to join and login. Looks easy to use but would like to have had an initial meeting with a human. I'll see how that goes.
16 September 2024
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi Donald - Thank you for the 5* review and welcome to PureGym!
You can book an induction session with a member of staff via your members area. These sessions are called "Get Started" - and a member of staff will meet you at the time shown to show you around and answer any questions .
Otherwise, upon signing up, any member can attend the gym right away and workout without the need for further help from staff.
You can also book classes via your members area - These sessions are ran by a member of our trained staff and you can follow their steps .
If you have any questions, feel free to drop our Member Services Team an email (member.services@puregym.com) and they'll be more than happy to help with your fitness journey.
Thanks, PureGym.
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi there! Thanks for taking the time to leave this 5 star review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so; great to we could help on the day.
Hope you enjoy your time with us! Thanks, PureGym
very easy to join
14 July 2024
Reply from PureGym UK - Edinburgh Craigleith, ID 317
Hi Beata - Thank you for the 5* review and welcome to PureGym!
We hope you enjoy your new membership with us!
Thanks, PureGym
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