Great convenient and budget friendly gym with friendly staff. Membership queries are handled via email efficiently.
Company replied
Location
Switch locationQuartermile One, EH3 9EN Edinburgh, GB
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See what reviewers are saying
I joined pure gym last year and resumed my membership again this year. I really went for the classes as I enjoyed them and the instructors were motivating, (mainly spin class). However, since coming b... See more
Company replied
The weights kit is fine but the cardio kit needs some work. Upright bike I used didn't work properly - bottom bracket was slipping. Foot strap on rowing machine was broken. Treadmill I used felt ropey... See more
Company replied
I have been a member of this gym now for 2 years, and it is proving to be one of the best decisions I ever made. I have a brilliant PT, and all the other staff/trainers are superb, everyone is very ki... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Edinburgh Quartermile
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Quartermile One, EH3 9EN, Edinburgh, United Kingdom
4.5
Excellent
66 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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PureGym in Quartermile is a great gym…
PureGym in Quartermile is a great gym for many reasons:
1. The staff are all professional, knowledgable, friendly and approachable
2. The equipment is extensive, well maintained and cleaned regularly.
3. The gym itself is large with many areas for free weights, machines and classes.
4. The people who visit the gym are a diverse bunch with young and old, male and female, and people from many countries and backgrounds. Everyone I have met has been pleasant and friendly.
20 September 2024
Unprompted review
Reply from PureGym UK - Edinburgh Quartermile
Hi Jim. Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to provide a wide range of kit so that members have a variety of ways to workout.
Hope you continue to enjoy your time with us! Thanks, PureGym
The process is tedious?
The process is tedious?? I mean I’m all for security but I felt like I was entering a nuclear plant. Over the top. I got a day pass. For today. At like 9am. They took my money then. I got a receipt then. Didn’t get pin to go in till like 6:45pm!!!
All gyms smell I’ve worked out All my life but this one really smelled of an old gym sock. Staff however were very friendly and helped me so I could workout when I wanted. Not at all impressed. Every time I go away I use where ever I am at gym. This one is a 6outa 10. You can do better
9 September 2024
Reply from PureGym UK - Edinburgh Quartermile
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
As an online company, we don't have receptions. However, we have the cylinder POD doors that act as both an entrance and security system.
The POD doors monitor entrance with individual 8 digit code.
We do apologise for the delay in receiving your PureGym pin and any inconvenience this caused. Very glad to hear staff on site could help on the day.
We would like to assure you that we are reviewing feedback and will ensure all points raised are addressed in club to ensure a safe environment for staff and members. Thanks, PureGym
Great workout
Amazing equipment, friendly staff. Needed a workout during my mini break and this was perfect
1 July 2024
Reply from PureGym UK - Edinburgh Quartermile
Hey Dan - It's great to hear you're enjoying PureGym, and thank you for the 5* review!
We're so happy to have helped!
Thanks, PureGym
Reply from PureGym UK - Edinburgh Quartermile
Hi SB - It's great to hear you're enjoying PureGym, and thank you for the 5* review!
Thanks, PureGym
To give some context about my…
To give some context about my experiences, I am a French guy who came to Edinburgh for a few months. So the onboarding was quite simple but I had to create a UK bank account before I joined and downloaded the Puregym UK apps. But that's not quite simple so keep that in mind. Having said that, I can confirm that the gym is well-equipped and easy to get into.
29 April 2024
Reply from PureGym UK - Edinburgh Quartermile
Hi there! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
When signing up on a monthly membership we do require a UK bank account and details such as postcode.
There is also the option to pay via any debit/credit card for a fixed term membership or day pass too.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We are very glad to hear you enjoyed the facilities overall! Thanks, PureGym
Staff was extremely nice and helpful
Staff was extremely nice and helpful. Gym is very clean and enjoyable environment. Loads of equipment and machines to get a good training session in.
29 April 2024
Reply from PureGym UK - Edinburgh Quartermile
Hi Andrew, it's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!🙌
Thanks, PureGym
Great gym in Edimburgh
Great gym in Edimburgh. I just pay for two days and had wonderful sessions.
13 April 2024
Reply from PureGym UK - Edinburgh Quartermile
Hi Arturo. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Perfect option for my 3 day stay in Edinburgh
Easy access once I worked out the app.
Very good facilities. Plenty of equipment and not too busy.
25 March 2024
Reply from PureGym UK - Edinburgh Quartermile
Hi there - It's great to hear you enjoyed your day pass at PureGym, and thank you for the 4* review!
We hope you enjoy Puregym in the future if you'd like to return!
Thanks, PureGym
So quick and easy to sign up
So quick and easy to sign up. Visited Gym (Edinburgh Quartermile) before signing up and the instructor (Marcus) couldn’t have been more friendly and helpful showing me all the facilities and answering my questions. Well done. Can’t wait to start my first session tomorrow!
18 February 2024
Reply from PureGym UK - Edinburgh Quartermile
Hi Nigel, thank you for taking the time to leave this review, we are delighted to see this is 5*s.
It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear we answered any questions you had!
Richard, PureGym
Reply from PureGym UK - Edinburgh Quartermile
Hi Julian, it's great to hear you're enjoying PureGym, and thank you for the 5* review!
Millie, PureGym
Super loud and busy gym
Super loud and busy gym - I had to leave after 20 minutes.
The cycle studio and classes are just behind a small wall (not a room) so you can hear everyone shouting on microphones in addition to the very loud music.
1 February 2024
Reply from PureGym UK - Edinburgh Quartermile
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. Staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this.
Thanks, PureGym
The gym is packed past capacity
The gym is packed past capacity. Spent most of my time waiting for a machine to be free. This was at 2.30 on weekdays, supposedly off peak.
There is also not one single bench press machine in the entire gym which to be honest is absolutely unbelievable. To think Im paying this amount of money to sit around waiting, effectively doubling the time i need to dedicate to the gym just to get a half decent workout. Disgraceful.
19 January 2024
Reply from PureGym UK - Edinburgh Quartermile
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym.
Thanks, PureGym
Lucy Rogerson is the best coach/PT I’ve…
Lucy Rogerson is the best coach/PT I’ve ever met. Her classes leave you feeling motivated and strong. She’s super friendly and you can really sense her enthusiasm when it comes to helping you reach your goals. Cannot recommend her enough.
29 August 2023
Unprompted review
Reply from PureGym UK - Edinburgh Quartermile
Hi Mary. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear such positive feedback regarding our PT's and that you enjoy using the gym overall!
Thanks, PureGym
Good equipment and friendly staff
There’s a great range of equipment. The app helps, especially by giving a count of how many are in the gym. The staff are friendly and helpful. Altogether it’s a great gym.
4 July 2023
Reply from PureGym UK - Edinburgh Quartermile
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Nicholas Goldstein the best coach.
My coach and trainer Nicholas Goldstein is the best. The ambiance is lovely.
4 June 2023
Reply from PureGym UK - Edinburgh Quartermile
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Puregym Quartermile is a pleasure to visit
Puregym Quartermile is clean, quiet, and accessible to anyone living near The Meadows and Edinburgh University.
4 July 2023
Reply from PureGym UK - Edinburgh Quartermile
Hi John. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Great gym in quatre mile Edinburgh
Great gym in quatre mile Edinburgh. The pods are greatly designed fun and easy to scan your code. Makes going to the gym a unique experience. Loads of machines, I love the step machine is fantastic and great leg workout. Different machines for weights and music and tvs make I more interesting. The trainers seem quite friendly. Changing rooms big and spacious and plenty of showers. Place looks clean and well managed. I love going it's exciting and different. I am unsure of the student prices though.
18 May 2023
Unprompted review
Reply from PureGym UK - Edinburgh Quartermile
Hi Kirsty. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Edinburgh Quartermile
Hi Suzanne. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Edinburgh Quartermile
Hi Robert. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with.
Cancelling could not be simpler. As per the Ts&Cs, all you need to do is cancel the direct debit with your bank at least 4 working days before a payment is due. Once your bank notify us of this, your account will cancel down.
Thanks, PureGym
Repair and maintenance
Good session, but you appear to be very slow in repairing exercise machines that have broken down. There are only 2 leg press exercisers, one of which has been out of operation for at least 10 days, which means there is always a queue of people waiting to use the sole functional machine. Can you fix this? Thanks
21 February 2023
Reply from PureGym UK - Edinburgh Quartermile
Hi Graham. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.
Thanks, PureGym
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