Great convenient and budget friendly gym with friendly staff. Membership queries are handled via email efficiently.
Company replied
Quartermile One, EH3 9EN Edinburgh, GB
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Great convenient and budget friendly gym with friendly staff. Membership queries are handled via email efficiently.
Company replied
I joined pure gym last year and resumed my membership again this year. I really went for the classes as I enjoyed them and the instructors were motivating, (mainly spin class). However, since coming b... See more
Company replied
The weights kit is fine but the cardio kit needs some work. Upright bike I used didn't work properly - bottom bracket was slipping. Foot strap on rowing machine was broken. Treadmill I used felt ropey... See more
Company replied
I have been a member of this gym now for 2 years, and it is proving to be one of the best decisions I ever made. I have a brilliant PT, and all the other staff/trainers are superb, everyone is very ki... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Quartermile One, EH3 9EN, Edinburgh, United Kingdom
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Great convenient and budget friendly gym with friendly staff. Membership queries are handled via email efficiently.

Reply from PureGym UK - Edinburgh Quartermile
At sebbys core class, one of the best classes for core, also he is very knowledgeable when you ask him a question,he is very easy to talk too and always has a smile, which puts you at ease, he is got to be one of your best personal trainers.

Reply from PureGym UK - Edinburgh Quartermile
I am taking advantage of the fantastic offer of membership for guys with prostate cancer. I had a bit of trouble with signing up but Michelle sorted that out for me. Thank you.

Reply from PureGym UK - Edinburgh Quartermile
Staff was very friendly. Had a nice introduction to the facility, which has great equipment and is very clean (both the gym and the lockers/shower area). The Strength class I took kicked my a**. I'll be back.

Reply from PureGym UK - Edinburgh Quartermile
I am coming in this gym 5days a week for the last year. I would totally recommend!
The equipment is very safe and the whole gym is organised!
The most important, the team. Such a bunch of good people!
All of them are just so kind and polite. I cant name a person that isnt just amazing! Theyve always been there to support and help. I have a pt on the gym but sometimes while chatting to other staff members i ask them questions about health and tracking and all. They answer and they helped massively even though they could say your pt would know.
I love this place so much!
Ps, just attended Johns class. The guy is just crazy! Whole different energy!

Reply from PureGym UK - Edinburgh Quartermile
Gym and equipment was varied and in good condition. Enjoyed a good session
Thank you,
Regards
Jean Haigh

Reply from PureGym UK - Edinburgh Quartermile
This Gym is well positioned snd near my home. It is very well managed. Manager has good attention to detail. I have noted all staff make a real effort to know acknowledge and talk in a friendly way to members. This is something laking in other Edinburgh gyms .

Reply from PureGym UK - Edinburgh Quartermile
Expensive for size and quality of gym. Plus very limited staff available. No one came to the door when the button for assistance was pressed...several times.
My main complaint is that I am a Pure Gym member. My app shows that i have Quartermile access, plus i was charged the same as a non menmber rather than the difference between my member day rate allowance and that for this gym.
A bit of a rip of - since i was effectively penalised for being a member already, by charing a non member day rate.

Reply from PureGym UK - Edinburgh Quartermile
Great joining experience thank you and what a wonderful and friendly gym!

Reply from PureGym UK - Edinburgh Quartermile

Reply from PureGym UK - Edinburgh Quartermile
The gym is great and is convenient for me as I work around the building. Facilities are functional and the staff are friendly and always ready to help

Reply from PureGym UK - Edinburgh Quartermile
Clean, efficient, large and airy premises. Good equipment and friendly staff. No frills.
Showers could be hotter, though.

Reply from PureGym UK - Edinburgh Quartermile
The gym has great equipment, lockers and showers. Is never too busy, and they have good quality classes. Maybe the classes lack some variety

Reply from PureGym UK - Edinburgh Quartermile
Great atmosphere and friendly staff. Good availability of machines and generally clean.

Reply from PureGym UK - Edinburgh Quartermile
When I visited Puregym Edinburgh Quarter mile and wanted to use 3 day pass, payment system problem by some internet connection issue occurred, so one manager there helped me to get through this but it didn't work despite every efforts there with him in the end. As a result, he gave me free access to the gym at the cost of the payment system issue and I was impressed by his kind and careful attitude. I'd like to use Puregym next time by paying all due amount. Thank you Puregym!

Reply from PureGym UK - Edinburgh Quartermile
Excellent gym with ample space and equipment attended by knowledgeable professional trainers.

Reply from PureGym UK - Edinburgh Quartermile
Julia was very patient walking us through the joining process and giving us a tour.

Reply from PureGym UK - Edinburgh Quartermile
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