Gym classes well run by super friendly and helpful fitness trainers. Classes open to all ages and fitness level, so chuffed to see multi generations, from mother and daughter to mother, daughter and... See more
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Location
Switch location102 High Street, KT19 8BJ Epsom, England, GB
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I joined easily enough only to turn up for my 1st class Bodytone 6.30am 30th jan and be met by a rude coach who didn't even identify himself or explain anything to me so not a great start but optimist... See more
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Good gym but needs more variation in classes. There isn’t enough Pilates classes. The old Pilates teacher was wonderful but only allowed weekend sessions there is nothing during the week. The new clas... See more
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I am member on Epsom gym for over a year , the Managers are very friendly and the gym is very clean and you can see the cleaner has the cleaning constantly. Also the personal trainers are very friend... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Epsom
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
102 High Street, KT19 8BJ, Epsom, England, United Kingdom
4.4
Excellent
73 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Had a very friendly and helpful welcome…
Had a very friendly and helpful welcome from Callum at Epson gym
29 April 2024
Reply from PureGym UK - Epsom
Hi there - It's great to hear you're enjoying PureGym and that Callum could help show you around! Thank you for the 5* review!
Thanks, PureGym
Friendly and welcoming
The gym is very well equipped and extremely clean. There are a good number of classes, catering for different interests, and members of all ages and ability levels are made to feel welcome.
23 April 2024
Reply from PureGym UK - Epsom
Hi Patricia, thank you for taking the time to leave this 5* review!
It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!🙌
Thanks, PureGym
Reply from PureGym UK - Epsom
Hi Fraser. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
I joined easily enough only to turn up…
I joined easily enough only to turn up for my 1st class Bodytone 6.30am 30th jan and be met by a rude coach who didn't even identify himself or explain anything to me so not a great start but optimistic there will be nicer more approachable gym instructors when I return tonight! Otherwise thats money wasted and ill move on to a new gym
31 January 2024
Reply from PureGym UK - Epsom
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated.
Thanks, PureGym.
Good for beginners
Easy join. Good app design - user friendly and involves many activities to do. Easy class booking. Clean and big gym area
14 January 2024
Reply from PureGym UK - Epsom
Hi there, thank you for taking the time to leave this review, we are delighted to see this is 5*s.
It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!
Good value gym could use some tweaks.
The number 1 fault of this gym is the men's locker rooms there is always some kind of overflowing sewerage blocked urinal and I mean the sink seems to smell more sulphurous than the geysers in Iceland. They could at least put a door between toilets and the lockeroom or at the very least have some air fresheners or bleach going on also could probably do with clearing out lockers more often.
Cleanliness is ok I do see the trainers cleaning from time to time could do with a bit more attention to detail though for instance the glass on the resistance machines never cleaned it's very noticeable on the machines like the lat machine against the ramp. Also loads of dust behind treadmills and there still seems to be a rim of dust around the entrance of the studio from when it was renovated.
The equipment: most of the the equipment is really old I'm sure I recognise it from the gym that originally opened here though that being said it's all pretty functional and does the job! They do maintain it aswell when I first started the leather in the arm curl was totally ripped took about a week or so for them to get a cover for it .I mean all the free weight stuff seems pretty new well it looks good not that I use any of it. They definitely need to try a squeeze some more resistance machines in its getting so hard to actually get on the equipment there are also some groups that seem to do the equivalent of the beach towel on the sun lounger type thing so the area with all the most popular machines is kinda out of bounds for the entire time they are there. They have done a few moves of equipment recently that seem to be a good start but they really need to do something with the area near the functional area all the most popular machines are there it really needs to be more spread out throughout the gym somehow.
Air-conditioning it definitely works when it's actually on though they seem to be rationing it when it's busy it gets really hot!
Classes: There is plenty of classes more than the gym down the road I don't personally do any of them but cycle classes seem super popular so if your into classes there seems like plenty of choice.
It's a good value for money gym and it's good that you can cancel at anytime so you can always give it a try for a month and see how it goes. In Fact off-peak is clearly too cheap it's a bit too popular they could really do with changing the peak times so they start a 3pm as though from 3pm there tons of cardio free but you'll be fighting to find resistance machines free as the 3pm crowd (school kids) only use the resistance machines which does seem a bit funny as all the equipment says teenagers must be supervised when using them lol. If your purely doing cardio then the only really busy times is between maybe 5.30-8 there was only once or twice I saw every treadmill in use also there is loads of bikes in the cycle room which I think you are allowed to use when there is no classes .
These are my thoughts after about 3 months using the gym.
17 January 2024
Unprompted review
Reply from PureGym UK - Epsom
Hi Mark. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
The staff are really nice
21 December 2023
Reply from PureGym UK - Epsom
Hi there! Thank you for taking the time to leave this review, we are delighted to see this is 5*s.
It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!
Great local gym
Great local gym, friendly environment, good range of machines and equipment, easy parking nearby.
20 December 2023
Reply from PureGym UK - Epsom
Hi there! Thank you for taking the time to leave this review, we are delighted to see this is 5*s.
It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!
Good gym need some changes
It’s a good gym however need to get rid of a few machines and swap them out form some better ones like a hack squat and a T bar row
21 December 2023
Reply from PureGym UK - Epsom
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Lovely gym and Staff
The gym and staff are excellent, and there are a wide variety of activities and classes available.
20 December 2023
Reply from PureGym UK - Epsom
Hi Asmaa. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Men’s changing rooms and showers closed…
Men’s changing rooms and showers closed again due to drain problems - no warning this morning when I went at 7.30am - think it happened yesterday, but is was also closed a few weeks back as well. I’ve been a member for years, not long after it opened.
History of drainage and leak issues at this gym. Staff response this morning wasn’t that helpful although they can’t fix it either..
21 November 2023
Unprompted review
Reply from PureGym UK - Epsom
Hi M Peaty. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Thanks, PureGym
Average
Overall a pretty average experience. The equipment is a bit dated and not very well maintained. There is a lot of equipment, but since it is always busy, the availability of the equipment is not great.
14 October 2023
Reply from PureGym UK - Epsom
Hi Sam. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Nice gym
Nice gym. I like the scan in/scan out function, it gives me an up-to-date view of how many people are in the gym. I’d like to have a member of staff there more often, but I guess that is reflected in the cheapness of the membership. Those personal trainers that I have interacted with have been very professional and open and friendly.
4 July 2023
Reply from PureGym UK - Epsom
Hi Carol. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
More variation of classes needed
Good gym but needs more variation in classes. There isn’t enough Pilates classes. The old Pilates teacher was wonderful but only allowed weekend sessions there is nothing during the week. The new class at the weekend is too easy!
4 July 2023
Reply from PureGym UK - Epsom
Hi M Rowe. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Reply from PureGym UK - Epsom
Hi Dean. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers.
Thanks, PureGym
Fantastic…
What a fantastic gym with a friendly team and great atmosphere. Love being here!
4 June 2023
Reply from PureGym UK - Epsom
Hi Adz. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Epsom
Hi Mr Dare. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Excellent and clean facilities
Excellent and clean facilities. Hip thrust machine and rack addition are great
14 May 2023
Reply from PureGym UK - Epsom
Hi MO. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Great staff who give fantastic classes
Great staff who give fantastic classes. Really enjoying my membership. Thank you 😀
12 May 2023
Reply from PureGym UK - Epsom
Hi Sarah.. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Friendly staff
Friendly staff, clean gym and plenty of exercise equipment.
1 May 2023
Unprompted review
Reply from PureGym UK - Epsom
Hi Shannon. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
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