Sometimes gym can be a bit busy, but this was a cardio visit and had no problem accessing equipment.
Company replied
Location
Switch locationCentral Retail Park, FK1 1LW Falkirk, GB
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See what reviewers are saying
New gym, new staff… although there are cleaners at set times.. staff walking past rubbish in changing rooms or walking with spray bottles and not actually making any attempt to clean or maintain a... See more
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Gyms good but too many people sitting on machines on their facebooks and sending messages etc instead of just doing their reps with a small rest in between! Also people taking big bags into gym area w... See more
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Not like other gyms I has been trying to join. The procedure is straightforward with no hidden cost or difficulties in maneuvering through the whole process. It took me less than 5 min. I am happy a... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Falkirk
Written by the company
Membership Help
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Central Retail Park, FK1 1LW, Falkirk, United Kingdom
4.2
Great
70 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Quick responses and very helpful and…
Quick responses and very helpful and friendly staff.
7 November 2024
Unprompted review
Reply from PureGym UK - Falkirk
Hi Laura – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Not the best
Felt like it wasn’t making great use of the space, not many machines. Changing rooms were nice. But the atmosphere of the gym wasn’t the best, too bright and quiet which suits some but just not me.
26 September 2024
Reply from PureGym UK - Falkirk
Hi there - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Regarding the point which you have raised about not having enough machines, thank you for sharing this feedback. We'd love to know what other equipment you would like included.
Please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. We are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym
Had day pass at the Falkirk pure gym…
Had day pass at the Falkirk pure gym enjoyed met a young staff member at the front door whom explained to me what to do got in very promptly loads fitness equipment to chose from & very clean I highly recommend! 😊
27 September 2024
Reply from PureGym UK - Falkirk
Hi Laura! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to provide a wide range of kit so that members have a variety of ways to workout.
We love being able to help and chat to our members when given the opportunity to do so; great to hear about your experience on the day.
We look forward to seeing you back in club soon! Thanks, PureGym
Reply from PureGym UK - Falkirk
Hi Chris! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our app has lots of features so that members can get the most out of their membership.
Hope you enjoy your membership with us! Thanks, PureGym
Very easy to set up but I don't seem to…
Very easy to set up but I don't seem to get any access to my 1st workout plan
2 September 2024
Reply from PureGym UK - Falkirk
Hi Cheryl, thanks for leaving us this 4* review!
We do hope this has now been resolved but if you require any further help regarding the training plans, we advise speaking to Member Services and they will be happy to advise and assist you further!
Thanks, PureGym
Reply from PureGym UK - Falkirk
Hi Paul. Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
Hope you enjoy your membership with us! Thanks, PureGym
It was easy to sign in
1 September 2024
Reply from PureGym UK - Falkirk
Hi Oswald. Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
We look forward to welcoming you soon! Thanks, PureGym
PureGym is top for quality, experience, and price
PureGym is excellent for the following reasons:
The number and variety of quality gym equipment ensures every solo session is interesting.
The classes include personal trainer style guidance on training different muscle groups, so you can learn how to use gym equipment safely and optimally.
The vending machines provide everything from protein bars, electrolyte drinks, to padlocks for the lockers.
Overall, the facilities from gym to changing rooms are high quality and clean. It is well worth the membership fee for 24/7 access and beats every other gym experience I have had.
16 August 2024
Reply from PureGym UK - Falkirk
Hi Natalie. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to provide a wide range of kit so that members have a variety of ways to workout. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere.
Hope you continue to enjoy your time with us! Thanks, PureGym
My first visit to Puregym was great
My first visit to Puregym was great , ample equipment. The changing rooms were spotless and staff very helpful , the temperature was spot on with a great atmosphere. Would highly recommend to those looking to join a gym .
8 July 2024
Unprompted review
Reply from PureGym UK - Falkirk
Hi Ray - It's great to hear you're enjoying PureGym, and thank you for the 5* review!
We hope to see you back again soon!
Thanks, PureGym
Missed class …
Didn’t get confirmation when booked and then found it in spam folder in email so didn’t attend and need rebook
Was gutted today during sat thinking you hadn’t accepted my booking etc but realised was in spam folder so missed the the induction. Sadly
26 April 2024
Reply from PureGym UK - Falkirk
Hi Grant. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
As well as confirmation via email class bookings will also show online via your Members Area or on the App.
You can book this again online via Bookings or directly with the gym team. Hope you enjoy your induction! Thanks, PureGym
Easy to use app
Easy to use app. Lots of info and choices at open night. Staff very helpful
16 April 2024
Reply from PureGym UK - Falkirk
Hi Jilli. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
My mental health isn't great but the…
My mental health isn't great but the gym is something that I definitely think is a positive in my life. Lovely people in Falkirk PureGym.
9 April 2024
Unprompted review
Reply from PureGym UK - Falkirk
Hi Amanda, thank you for taking the time to leave this 5* review!
It's awesome we can provide a space that benefits both your physical + mental health and we're so pleased to hear you are enjoying PureGym!
Thanks, PureGym
Easy to access the gym
Easy to access the gym. Always equipment and machines available for use. Gym has a nice atmosphere in it.
24 March 2024
Reply from PureGym UK - Falkirk
Hi Alan - It's great to hear you're enjoying PureGym, and thank you for the 5* review!
Thanks, PureGym
Great facility
Great facility, great parking and great staff!
Slightly horrified that there are no cleaning stations for customers to wipe down machines before / use...I hope this changes asap
19 March 2024
Reply from PureGym UK - Falkirk
Hi Kat, thanks for leaving us this review. We appreciate and value our member feedback.
PureGym prides itself on being able to offer state of the art fitness facilities to our members in a safe and welcoming environment. We developed industry-leading cleaning and hygiene protocols to help keep our members and employees safe during the COVID-19 pandemic, however, with the reduced risk and in line with the Government’s ending of legal restrictions, we have decided to remove self-cleaning stations in our gyms, which will also support our sustainability objectives by reducing our paper towel waste. We’re proud to say that many of the protocols implemented during lockdown, such as frequent and regular cleaning, and improvements to our air ventilation systems, will continue to be a core part of our TrainSafe Commitment.
Thanks, PureGym
A good gym
A clean gym loads room lots of weights and excise machines and a change room and showers and lockers and good classes to a few water stations a juice machine to the staff are very helpful and polite and friendly and good for advice a good car park out side the gym it a well run gym good personality trainers to a great gym prices and what the gym membership offers a good atmosphere in the gym I lost weight it stress free and good to clear the mind i would recommend this gym
14 March 2024
Unprompted review
Reply from PureGym UK - Falkirk
Hi Begbie, thank you for taking the time to leave this 5* review!
It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!
Richard, PureGym
Well equipped
Right location, professional trainers and well equipped with the latest equipments.
28 February 2024
Unprompted review
Reply from PureGym UK - Falkirk
Hi Victoria, it's great to hear you're enjoying PureGym, and thank you for the 5* review!
Richard, PureGym
Signing up process was great and…
Signing up process was great and straightforward. Only disappointed about student discount not doing anything for monthly payments on plus membership at my specific home gym.
6 February 2024
Reply from PureGym UK - Falkirk
Hi, thank you for leaving us this review. We appreciate and value our member feedback.
We are happy to hear you found the joining process easy. The discounts that are offered can vary. We can only ever advise keeping an eye out for the deals that become available.
Thanks, PureGym
Great Gym
Staff are great, friendly and approachable, class times are perfect for me and have a good variety,very relaxed atmosphere, cleaning staff always work hard equipment and areas always clean
18 January 2024
Unprompted review
Reply from PureGym UK - Falkirk
Hi Lisa, thank you for taking the time to leave this review, we are delighted to see this is 5*s.
It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!
It's great staff helpful and the…
It's great staff helpful and the training stuff is brand new good lay out and not waiting for machines
14 January 2024
Reply from PureGym UK - Falkirk
Hi Shaun, thank you for taking the time to leave this review, we are delighted to see this is 5*s.
It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!
Reply from PureGym UK - Falkirk
Hi Kevin, thank you for taking the time to leave this review, we are delighted to see this is 4*s.
It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to help you in your fitness goals!
Enjoy your membership! Thanks, PureGym
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