PureGym UK - Glasgow Hope Street Reviews 62

TrustScore 4.5 out of 5

4.4

67 Hope Street, G2 6AE Glasgow, GB


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Rated 5 out of 5 stars

I am a regular gym-goer and I must say I wasn't expecting how much I enjoy it. As someone who struggled with self-confidence and self-image, puregym at Glasgow's Hope St has proven to be a safe space... See more

Company replied

Rated 5 out of 5 stars

Been going for a few months now, as a newbie, but this gym is great for newbies I feel, altho best to get a workout plan when you start. Also best to check app before going at times for how busy it... See more

Company replied

Rated 2 out of 5 stars

Pads on arm curl machine are ripped so it hurts to use this. As such I can no longer use it. Same machine the weights have no numbers on them how am I meant to know what I am lifting? Leg pad on pull... See more

Company replied

Rated 4 out of 5 stars

Staff are friendly and go round cleaning which s good to see, but there are some member who don't clean equipment after use, I think it should be highlighted to all user to clean equipment after use.

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Glasgow Hope Street

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • 67 Hope Street, G2 6AE, Glasgow, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great class

Great class , well organised and delivered

22 January 2026
Unprompted review
PureGym UK - Glasgow Hope Street logo

Reply from PureGym UK - Glasgow Hope Street

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. It’s great to hear you enjoyed your recent class and we hope you continue to enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Very good gym for new or average users

Been going for a few months now, as a newbie, but this gym is great for newbies I feel, altho best to get a workout plan when you start.

Also best to check app before going at times for how busy it is and maybe alter time you go for best availability of machines or weights, but other than that a great gym

7 June 2025
Unprompted review
PureGym UK - Glasgow Hope Street logo

Reply from PureGym UK - Glasgow Hope Street

Hi Ross. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Great solution for my work out

It was a great solution for my workout during my business trip in Glasgow. A min walking from my hotel, very convenient, plenty of workout choices, clean and space full.

23 March 2025
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Reply from PureGym UK - Glasgow Hope Street

Hi Maria! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. Hope to welcome you back again soon! Thanks, PureGym

Rated 5 out of 5 stars

Great classes and excellent instructors.

Great classes and excellent instructors.

14 November 2024
PureGym UK - Glasgow Hope Street logo

Reply from PureGym UK - Glasgow Hope Street

Hi Charles. Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts.

Enjoy your next class! Thanks, PureGym

Rated 5 out of 5 stars

Good vibes

Friendly environment, members are considerate, and good mix of genders in all spaces (non intimidating free weight area). Staff are lovely too.

14 November 2024
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Reply from PureGym UK - Glasgow Hope Street

Hi there - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Rated 5 out of 5 stars

All's well! Recommended!

I found everything I was looking for. Open 24/7, easy to join, good equipment, secure, what else is needed?

9 November 2024
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Reply from PureGym UK - Glasgow Hope Street

Hi Peter - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Rated 5 out of 5 stars

Chris

Easy simple

21 October 2024
PureGym UK - Glasgow Hope Street logo

Reply from PureGym UK - Glasgow Hope Street

Hi there - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym

Rated 5 out of 5 stars

Puregym

Great gym staff are brilliant

11 September 2024
Unprompted review
PureGym UK - Glasgow Hope Street logo

Reply from PureGym UK - Glasgow Hope Street

Hi Heather, thank you for taking the time to leave this review, we are delighted to see this is 5*s.

It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!

Thanks, PureGym

Rated 3 out of 5 stars

Glasgow Hope St. “ok”

Was ok. Didn’t like the entry system. There was no cleaning equipment left out. No windows open. Music was random. No staff about. Glasgow Hope St. …However, I went with my son, who made it better than if I had gone alone, so he gave it the extra star..!

3 September 2024
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Reply from PureGym UK - Glasgow Hope Street

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

As an online company, we don't have receptions. However, we have the cylinder POD doors that act as both an entrance and security system.
The POD doors monitor entrance with individual 8 digit code.

Our gyms will be deep cleaned every night with high-grade anti-viral disinfectant. The team will also clean every piece of kit and surface throughout the day, from dumbbells to treadmills and everything in between, so you can train with confidence.
We also include within the Gym Rules to bring a gym towel on your visits to wipe down kit after use.

Regarding all points raised, we would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Thanks, PureGym

Rated 4 out of 5 stars

Extremely helpful staff

Lorna was extremely helpful in onboarding me to the gym

18 August 2024
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Reply from PureGym UK - Glasgow Hope Street

Hey Megan - That's awesome to hear and thanks for the 4* feedback!

Thanks, PureGym

Rated 5 out of 5 stars

Hope!

The company have employed some exceptionally dedicated staff at Glasgow Hope Street, they help to create a friendly and warm environment and are always willing to offer advise and support to members to help them achieve their goals.

11 April 2024
Unprompted review
PureGym UK - Glasgow Hope Street logo

Reply from PureGym UK - Glasgow Hope Street

Hi Ben, thank you for taking the time to leave this 5* review!

It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear this feedback regarding our Glasgow Hope Street branch!

Thanks, PureGym

Rated 4 out of 5 stars

Fitness active

Just right..

3 April 2024
PureGym UK - Glasgow Hope Street logo

Reply from PureGym UK - Glasgow Hope Street

Hi Ian. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Well equipped with good price.

Nice, clean, well equipped gym with excellent price which includes classes. I got a daily pass since was travelling.

3 April 2024
PureGym UK - Glasgow Hope Street logo

Reply from PureGym UK - Glasgow Hope Street

Hi Miguel. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 1 out of 5 stars

I decided to take up a free weekend…

I decided to take up a free weekend trial at my local PureGym. I made sure to enter FREEPASS promo code at check out, I selected the default standard membership. I was immediately charged £31?. After getting my account and PIN information I travelled to my local PureGym... and found that my PIN did not even work. After some troubleshooting I found out that my access is restricted?! I could not use the easy access entry (The Only Entry i could see). Upon seeking assistance, no PureGym employee was even there to help. I spent £31 and over 1 hour stuck outside the gym. This is worse experience and scam like practice I've even seen. After seeking a refund/cancellation of this service i purchaced. It seems I do not get a refund. Nor did I get a free trial Pass that i thought I was signing up for. AVOID PUREGYM PROMOTIONS! 0/5 STARS!

9 March 2024
PureGym UK - Glasgow Hope Street logo

Reply from PureGym UK - Glasgow Hope Street

Hi Mesut, thank you for leaving us this review. We are sorry to see this is 1 star.

We are sorry to hear of the troubles you've been having. We would advise reaching out to Member Services via email or social media. They will be happy to advise and assist you further.

Thanks, PureGym

Rated 1 out of 5 stars

Paid for a day pass £7.99 and never…

Paid for a day pass £7.99 and never received any email with PIN code I’m only in Glasgow for a few hours before heading back to NI. No one to contact or get help from Pure Gym have stole my money and not provided with what I have paid for

13 March 2024
Unprompted review
PureGym UK - Glasgow Hope Street logo

Reply from PureGym UK - Glasgow Hope Street

Hi Jonny, thank you for leaving us this review. We are sorry to see this is 1 star.

We are sorry to hear of the troubles you've been having. We would advise reaching out to Member Services via email or social media. They will be happy to advise and assist you further.

Thanks, PureGym

Rated 5 out of 5 stars

Very easy to use website and a decent…

Very easy to use website and a decent amount of time regards the free day pass, a one day pass isn't enough, but 3 days is perfect to get a feel of the place

10 March 2024
PureGym UK - Glasgow Hope Street logo

Reply from PureGym UK - Glasgow Hope Street

Hi Phill. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Great GYM

Great GYM , professional coaches, powerful machines and great classes.
Everything is just perfect and I am very glad that I join such well reputed GYM. And I see a great difference on my body shape.
Keep it up puregym💯😊👍

15 February 2024
PureGym UK - Glasgow Hope Street logo

Reply from PureGym UK - Glasgow Hope Street

Hi Rasha, thank you for taking the time to leave this review, we are delighted to see this is 5*s.

It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!

Richard, PureGym

Rated 1 out of 5 stars
PureGym UK - Glasgow Hope Street logo

Reply from PureGym UK - Glasgow Hope Street

Hi Rugyed. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information so this can be investigated.

Thanks, PureGym.

Rated 5 out of 5 stars

Hope Street Gym

Instuctors are all very professional, make you work hard, every class is high tense and energetic, especially Metcon. Feels hard going at the time but end results are always worth it

21 December 2023
PureGym UK - Glasgow Hope Street logo

Reply from PureGym UK - Glasgow Hope Street

Hi there! Thank you for taking the time to leave this review, we are delighted to see this is 5*s.

It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!

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