PureGym UK - Glasgow Milngavie Reviews 27

TrustScore 4.5 out of 5

4.4

110-112 Main Street, G62 6JN Glasgow, GB


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Rated 5 out of 5 stars

Been training at this gym for a while now and have to give a huge shout out to my PT Euan Galloway. His expertise, motivation and support have completely transformed my workouts and results. The gym i... See more

Company replied

Rated 3 out of 5 stars

Excellent free weights area with 10 squat racks/platforms 8 of the blackbx CrossFit style. Decent number of benches and usual double rack of dumbbells up to 50kg. Five double cable fly machines. usual... See more

Company replied

Rated 3 out of 5 stars

I'm sick of not getting on a piece of f equipment because someone is zoning out on their phone. I'd like management to do two things: put up signage in changing rooms and other locations, plus add so... See more

Company replied

Rated 5 out of 5 stars

Great club ran by great staff. All super friendly and welcoming. I would 100% recommend if your looking to join a gym.

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Glasgow Milngavie

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • 110-112 Main Street, G62 6JN, Glasgow, United Kingdom

4.4

Excellent

TrustScore 4.5 out of 5

27 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fantastic gym great atmosphere

Fantastic gym great atmosphere! Hyrox classes are great! Make you feel very welcome!

8 November 2025
Unprompted review
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Reply from PureGym UK - Glasgow Milngavie

Hi Paula - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

10/10

Great club ran by great staff. All super friendly and welcoming. I would 100% recommend if your looking to join a gym.

18 November 2025
Unprompted review
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Reply from PureGym UK - Glasgow Milngavie

Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Transformative training thanks to incredible PT

Been training at this gym for a while now and have to give a huge shout out to my PT Euan Galloway. His expertise, motivation and support have completely transformed my workouts and results. The gym itself has great facilities, but it’s the dedication and support from my PT that makes it really stand out. Totally recommend this gym & PT for anyone looking to take their fitness to the next level.

7 November 2025
Unprompted review
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Reply from PureGym UK - Glasgow Milngavie

Hi Carly -Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Rated 5 out of 5 stars

Seamless joining and easy access

Seamless joining and easy access. Very happy.

1 September 2025
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Reply from PureGym UK - Glasgow Milngavie

Hi there - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Rated 5 out of 5 stars
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Reply from PureGym UK - Glasgow Milngavie

Hi Matthew - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Thanks, PureGym

Rated 5 out of 5 stars

I love PureGym

I love PureGym, since joining I am getting fitter, feel stronger and happier. The instructors are so friendly and make it fun. Many thanks!

15 April 2025
Unprompted review
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Reply from PureGym UK - Glasgow Milngavie

Hi there - Thank you for taking the time to leave this review! We’re delighted to hear that you’re having such a transformational experience in our gym.

Helping our members achieve their goals and feel their best is what drives us every day, and your kind words mean the world to us. Keep up the amazing work—we’re excited to continue supporting you on your fitness journey! Thanks, PureGym.

Rated 5 out of 5 stars

Pure Gym milngavie

Been going to the gym since it opened and absolutely love all the classes . The instructors are brilliant and are extremely knowledgeable when it comes to fitness . It’s a very friendly gym and there is ajways someone there to help you if you need advice on a machine etc

1 January 2025
Unprompted review
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Reply from PureGym UK - Glasgow Milngavie

Hi Olive! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so!

Enjoy your next class! Thanks, PureGym

Rated 2 out of 5 stars

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25 February 2025
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Reply from PureGym UK - Glasgow Milngavie

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused on sign up.

If you do have any queries regarding your membership please reach out to our Member Services team who will be happy to help! Thanks, PureGym

Rated 5 out of 5 stars

Fantastic Gym

Fantastic Gym, super helpful staff.

4 February 2025
Unprompted review
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Reply from PureGym UK - Glasgow Milngavie

Hi Evelyn – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Rated 5 out of 5 stars

Totally straightforward welcoming…

Totally straightforward welcoming process

1 February 2025
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Reply from PureGym UK - Glasgow Milngavie

Hi Ruth! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.

Hope you enjoy your membership with us! Thanks, PureGym

Rated 5 out of 5 stars

It was straight forward to join up…

It was straight forward to join up online and the machines for cycling which is my main interest are good as I road cycle twice a week.

4 January 2025
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Reply from PureGym UK - Glasgow Milngavie

Hi Leslie! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.

We do our very best to provide a wide range of kit so that members have a variety of ways to workout.
Hope you enjoy your membership with us! Thanks, PureGym

Rated 5 out of 5 stars

Very welcoming staff who were more than…

Very welcoming staff who were more than happy to answer my questions. A very positive experience all round.

14 January 2025
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Reply from PureGym UK - Glasgow Milngavie

Hi Kirsty – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Rated 5 out of 5 stars

The race is not always to the swift

I am not your typical gm goer
I am 80 years old and try and go seven days per week
I have been involved in sport for 65 years and competed at international level on the the track
Pure Gym opening in Milngavie has been a great boost for me
The gym Is first class great equipment clean and well maintained and most of all the staff are friendly and helpful

28 November 2024
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Reply from PureGym UK - Glasgow Milngavie

Hi Hugh - Thank you for taking the time to leave this review, we always appreciate and take on member feedback. It's incredible to hear that as an accomplished veteran athlete you're happy with our gyms!

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.

Rated 3 out of 5 stars

Machine zombies

I'm sick of not getting on a piece of f equipment because someone is zoning out on their phone. I'd like management to do two things: put up signage in changing rooms and other locations, plus add some more benches that people can go to if they really want to take a break.

3 November 2024
Unprompted review
PureGym UK - Glasgow Milngavie logo

Reply from PureGym UK - Glasgow Milngavie

Hi Philip - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.

Unfortunately, we are unable to monitor the usage of phones in our gyms, however if people are sitting on equipment we would strongly advise approaching a member of staff on the floor who will be able to help further.

Please also feel free to ask to switch in with a member while they rest between sets, this can also help you keep an even pace between sets. Thanks, PureGym.

Rated 3 out of 5 stars

Gym access pin - As a guest I was sent a 4 digit pin by…

As a guest I was sent a 4 digit pin by text message which did not open the gate. It would have made more sense to send me a message telling me to read my emails and find the 8 digit pin- still not sure what the 4 digit pin was for? Nonetheless enjoyed the gym experience and will sign Up for more of the same

15 September 2024
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Reply from PureGym UK - Glasgow Milngavie

Hi Frances. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

As an online company, we don't have receptions. However, we have the cylinder POD doors that act as both an entrance and security system.
The POD doors monitor entrance with individual 8 digit code.

We were made aware of 4 digit codes sent out in error, and I can confirm this has now been resolved.
We do look forward to welcoming you back soon! Thanks, PureGym

Rated 1 out of 5 stars

I had to join twice as I made a mistake…

I had to join twice as I made a mistake on my email yous took the money from my bank but I received no confirmation and no pin I tried emailing the relevant addresses on the site but nobody replied . So I had to rejoin and still haven’t been refunded my first payment. It’s a joke you can’t speak to someone to sort these problems out

6 September 2024
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Reply from PureGym UK - Glasgow Milngavie

Hi John, we're sorry to see this 1 star review!

As we require more info to help, please drop our Member Services team a message on (member.services@puregym.com) with your accurate email address, mobile number and DOB - So they can find your account and find the 2 membership's you joined under .

As you mentioned they won't answer, double check the address you sent the initial email to - And make sure to reply to the auto-response email asking for your details and an advisor will reply .

We look forward to getting this sorted for you!

Thanks, PureGym.

Rated 5 out of 5 stars

Excellent experience

Visited local gym and had excellent discussion and tour before joining

1 July 2024
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Reply from PureGym UK - Glasgow Milngavie

Hi there - Thank you for the 5* review and welcome to PureGym!

We're glad the tour helped and hope you enjoy your new membership with us!

Thanks, PureGym

Rated 5 out of 5 stars

Excellent for the monthly price

Excellent for the monthly price

24 June 2024
Unprompted review
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Reply from PureGym UK - Glasgow Milngavie

Hi Fraser - It's great to hear you're enjoying PureGym, and thank you for the 5* feedback regarding our pricing!

Thanks, PureGym

Rated 5 out of 5 stars

Great facilities and well maintained

Great facilities and well maintained. Signage clear and concise.

6 April 2024
Unprompted review
PureGym UK - Glasgow Milngavie logo

Reply from PureGym UK - Glasgow Milngavie

Hey Fiona - It's great to hear you're enjoying PureGym, and thank you for the 5* review!

We hope you enjoy your future visits just as much!

Thanks, PureGym

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