PureGym UK - Glasgow Robroyston Reviews 79

TrustScore 4 out of 5

4.1

Robroyston Retail Park, G33 1AD Glasgow, GB


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Rated 5 out of 5 stars

We joined the pure gym today after years of going to a local bodybuilding gym. Been and ex member of ours and goodness has it changed. Great machines and more adaptable than before. So it is very... See more

Company replied

Rated 4 out of 5 stars

Gym is good, sometimes some equipment is damaged and takes a few weeks to get repaired but they do. Issue I have is the lack of different equipment, no t-bar row, very few plated machines (shoulder pr... See more

Company replied

Rated 3 out of 5 stars

I struggled to get inside the building as the area where you need to key in your code is very dark at night when the gym is unstaffed. Once inside the constant beeping noise from the smoke detector at... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Glasgow Robroyston

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Robroyston Retail Park, G33 1AD, Glasgow, United Kingdom

4.1

Great

TrustScore 4 out of 5

79 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Restarting membership

I restarted my membership with PureGym but I was disappointed that the off peak membership was not offered on your website for this particular location unlike the first time I joined your gym. You should have more offers and deals for over 50s and pensioners.

5 May 2024
Rated 1 out of 5 stars

The Robroyston PureGym Crowded times

The Robroyston PureGym have down stairs and up stair but laltely diwnstair been closed dont kniw why so only upstairs available which make it very very busy even to use a machine we need to wait for long

28 April 2024
PureGym UK - Glasgow Robroyston logo

Reply from PureGym UK - Glasgow Robroyston

Hi Hassen! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We do apologise for any inconvenience caused during this time.

Your home gym is currently having a refurb which will affect different parts of the club between these dates 29/04/24 - 20/06/24
During this time you will have access to all other clubs in the area.

Information on the upgrades being carried out can be found online via the homepage! Thanks, PureGym

Rated 3 out of 5 stars

Like & dislike

Like - 24 hours access, range of machines etc
Dislike- not enough cable multi cable machines, prices to access multiple gyms isn’t clear at first it was £25.99 but when I tried to access certain gyms it goes upto £33.99

2 April 2024
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Reply from PureGym UK - Glasgow Robroyston

Hi Stephen. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 5 out of 5 stars

Good all round vibe amongst staff and…

Good all round vibe amongst staff and customers alike

21 March 2024
Unprompted review
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Reply from PureGym UK - Glasgow Robroyston

Hi Paul. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 2 out of 5 stars

The facilties could be abit better and…

The facilties could be abit better and have more way to join it

12 March 2024
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Reply from PureGym UK - Glasgow Robroyston

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 5 out of 5 stars

Very easy to navigate

Very easy to navigate

2 March 2024
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Reply from PureGym UK - Glasgow Robroyston

Hi Patrick. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Good

Good because it was not to busy

4 February 2024
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Reply from PureGym UK - Glasgow Robroyston

Hi Mark. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 2 out of 5 stars

Affordable but not well kept

Affordable but not well kept. Alarm door going on 24/7, electronic music playing super loud, you can’t listen to your own music with earphones without having to blast the sound up, which is unsafe. Some equipments make a creaking sound, probably because how old it is.

25 January 2024
Unprompted review
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Reply from PureGym UK - Glasgow Robroyston

Hi Alves. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. Staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this.

Thanks, PureGym

Rated 3 out of 5 stars

I Moved from TheGymGroup to PureGym as…

I Moved from TheGymGroup to PureGym as the quality and hygiene at TheGymGroup had dropped significantly. Joining Pure Gym was easy and simple, However i was at the gym around 10:30pm this evening and there was no toilet paper in both sides, people weren’t cleaning their machines after use because cleaning sprays were empty.

This was my second time at this gym, hopefully see it in better condition next time thanks.

11 January 2024
Unprompted review
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Reply from PureGym UK - Glasgow Robroyston

Hi David. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with.

Thanks, PureGym

Rated 5 out of 5 stars

Good

Good when starting off on stretches

22 December 2023
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Reply from PureGym UK - Glasgow Robroyston

Hi Gary. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Good staff

Good staff, clean and tidy every visit. Can get very busy at times, otherwise very good gym

21 December 2023
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Reply from PureGym UK - Glasgow Robroyston

Hi Graeme. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 3 out of 5 stars

Changes

I feel recently the gym has started to go down slightly. It appears that they are cost cutting. There are less stations for sanitising and the TVs are now on the same constant loop of drone videos, showing the same thing over and over.

20 December 2023
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Reply from PureGym UK - Glasgow Robroyston

Hi Gary. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 5 out of 5 stars

The classes are an amazing experience

The classes are an amazing experience, thanks to the wonderful trainers

14 December 2023
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Reply from PureGym UK - Glasgow Robroyston

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

The Music

I’m 21, and I go to this gym nearly every day, I have nothing bad to say about it other than the dreadful music they insist on blaring over the speakers. I don’t know if pure gym are contracted in some sense to play music, but without headphones (headphones, earphones are futile) it is impossible to ignore it. If the music could be tailored slightly to be less agonising, it would be nice. Also, I can guarantee that almost everyone will agree with this, even the staff to some degree. I am considering switching gyms.

13 November 2023
Unprompted review
PureGym UK - Glasgow Robroyston logo

Reply from PureGym UK - Glasgow Robroyston

Hi Joe. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 5 out of 5 stars

Been to a few PureGyms around Glasgow…

Been to a few PureGyms around Glasgow but Robroystons puregym is definitely the best. Friendly staff, great clean equipment. Also been to a few classes and really enjoyed Jay's classes

13 October 2023
Unprompted review
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Reply from PureGym UK - Glasgow Robroyston

Hi Ross,

Thanks for taking the time to leave this review for Glasgow Robroyston, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 3 out of 5 stars

Overall an average gym… could be…

Overall an average gym… could be better…
Weights section is too small could be expanded, especially downstairs, wasted space in some parts. Peak times is a write off so best to avoid.

15 October 2023
PureGym UK - Glasgow Robroyston logo

Reply from PureGym UK - Glasgow Robroyston

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 2 out of 5 stars

Old and done in

I use multiple PureGym locations due to travel for work and staying at my partners in the south side. Recently I have started using the newly opened Giffnock branch and the comparison is horrendous. Robroyston is in dire need of a refurb / upgrade. Not a single thing has changed or been upgraded since it opened years ago. It’s not big enough for the level of use - especially at peak time. It’s not up to date with the changes to the fitness industry and the type of equipment / attachments that are now available. It’s pretty shameful that there are members who will pay the same for this sub par gym compared to those that have cleaner, newer and better facilities. Absolutely dread when I have to use this location now.

28 August 2023
Unprompted review
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Reply from PureGym UK - Glasgow Robroyston

Hi Christina. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 1 out of 5 stars

The gym is dirty in particular the big…

The gym is dirty in particular the big room up the strairs

4 July 2023
PureGym UK - Glasgow Robroyston logo

Reply from PureGym UK - Glasgow Robroyston

Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with.

Thanks, PureGym

Rated 5 out of 5 stars

Decent gym and good value for money

Decent gym, good range of equipment available if you avoid busy periods. The app tells you how busy it is. Good price, very affordable.

19 June 2023
Unprompted review
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Reply from PureGym UK - Glasgow Robroyston

Hi Gill. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Great selection of classes

Great selection of classes, very motivating and super instructing throughout. Many thanks.

14 June 2023
Unprompted review
PureGym UK - Glasgow Robroyston logo

Reply from PureGym UK - Glasgow Robroyston

Hi Val. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

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