PureGym UK - Glasgow Shawlands Reviews 90

TrustScore 4 out of 5

4.1

Shawlands Shopping Centre, G41 3NN Glasgow, GB


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Rated 3 out of 5 stars

Puregym shawlands do not lock thier Bluetooth stereo when staff leave which means uncivilised members connect thier phones and okay loud roudy music which pierces through own headphones. Have given... See more

Rated 5 out of 5 stars

Your staff are great, always helpful, vigilant in classes. And they know my name which shows they know who their customers are. There's plenty of equipment and lockers so you can just come in and get... See more

Rated 5 out of 5 stars

The manager leads by example, cleanest, best house keeping and an enjoyable experience every session. I use numerous Pure gym, training about five times a week but Shawlands is by far the best and tha... See more

Rated 2 out of 5 stars

Equipment is good, if scarce due to how busy the gym gets. I was really disappointed that because Pure gym has so few staff on at anyone time, it is policy that male staff members are permitted to reg... See more

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Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Glasgow Shawlands

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Shawlands Shopping Centre, G41 3NN, Glasgow, United Kingdom

4.1

Great

TrustScore 4 out of 5

90 reviews

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Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

PureGym Shawlands is great

Your staff are great, always helpful, vigilant in classes. And they know my name which shows they know who their customers are. There's plenty of equipment and lockers so you can just come in and get on with your session without be having to wait around for people to free up equipment.

14 December 2022
Rated 2 out of 5 stars

I've had PureGym memberships in several…

I've had PureGym memberships in several different cities and this one is quite mediocre compared to others.

I'm disappointed with the ladies area as its lacking in diverse equipment, a few more machines would be nice. Leg press and curl are in the main area and I will never feel comfortable using a lying down leg curl machine as I already get stared at in the main area and don't feel safe. Women use the area so they can workout comfortably but there's barely anything to use in there.

In the main area there are so many treadmills that it's a bit unnecessary, I've never seen them all in use at the busiest times. PureGym could add some more weight machines so there is no queue for popular machines and women don't have to get stared at.

4 October 2022
Unprompted review
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Reply from PureGym UK - Glasgow Shawlands

Hi Hannah. Thanks for taking the time to leave this review, we are sorry to see this is 2 stars. We always appreciate and take on board member feedback.

We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 5 out of 5 stars

Great gym friendly staff comfortable…

Great gym friendly staff comfortable atmosphere

27 September 2022
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Reply from PureGym UK - Glasgow Shawlands

Hi Derek. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 3 out of 5 stars

Pure Gym don't really have a females area

If Pure Gym are going to promote a gym to have a females area then that area should be equipped with a good balance of strength training equipment. At present, anyone using the females area is expected to carry free weights into the area and then put them back in the main area aftewards. This is unfair given females wishing to use that area pay the same as any other member but don't have the full benefits of a females area. PS women don't just do cardio!

21 June 2022
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Reply from PureGym UK - Glasgow Shawlands

Hi Iram. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information so this can be looked into further.

Thanks, PureGym.

Rated 5 out of 5 stars

Excellent

A safe and friendly gym with nice staff, plenty of equipment and overall a really good place to workout

21 June 2022
Rated 5 out of 5 stars

I use Pure gym in Shawlands four times…

I use Pure gym in Shawlands four times each week.
It has everything I need most of the time. It can get busy around the free weights section and I always have alternative exercises on hand in case it's really busy. Having resistance bands and sliders is a good idea .
It's clean and the equipment is well maintained.
Changing rooms are big and also clean.

12 June 2022
Rated 5 out of 5 stars

Newby

Been to Gyms a few years ago and was amazed at the difference in today's, modern equipment at Puregym. The amount of space and use of same is excellent. Yep, big changes nowadays and I'm delighted to have joined.

12 December 2021
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Reply from PureGym UK - Glasgow Shawlands

Hi Douglas. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's great to hear you enjoy using the gym overall! :)

Thanks, PureGym

Rated 3 out of 5 stars

For it's price range it's ok

For it's price range it's ok. I find it a bit dingy and they have a ladies area which is a total waste of space and unnecessary. Also there is no separate room for PTs to do progress reports (weight and measurements) so they do it in the changing room. It's very embarrassing so I won't be using a PT. Staff are nice.

25 November 2021
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Reply from PureGym UK - Glasgow Shawlands

Hi, thanks for leaving us a review. We appreciate and value our member feedback and are sorry to hear you feel this way.

If you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 4 out of 5 stars

PureGym Shawlands Glasgow Review

Overall good but some equipment requires maintenance on a more punctual basis.

21 November 2021
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Reply from PureGym UK - Glasgow Shawlands

Hi Stuart. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.

Thanks, PureGym

Rated 4 out of 5 stars

First-time gym member at the ladies only area

This was my first time joining a gym. I joined this specific branch in Glasgow as they offered a private ladies only area, and I was not disappointed. I had some reservations thinking it would be a tiny, cupboard-sized room with 2-3 pieces of equipment, however to my delight it had, not only a reasonably quantity of workout machinery, but also a diverse range. There is also an extended area with weights and mats which made me extra excited for toning exercises! My only downside is that sometimes during my workouts, male members of staff enter and pass through the area to carry out their own duties. I personally wear a head covering as well as a full-length garment, both of which I remove to workout. So you can imagine the first few times I was caught off-guard and felt quite self-conscious. If it were possible for it to be limited to female only staff passing through the area then I would be greatly reassured. Aside from that, I found the ladies only area overall to be a generally quiet and comfortable space to focus on yourself which I love. Like I mentioned previously, it was my first time joining the gym, and I’ll admit the nerves were there! I’d even delayed joining for a few months because of how anxious I was. However, I’d recommend getting a day pass as I did to familiarise yourself with the layout and equipment, as it helped me decide on then purchasing a membership. I really don’t know the first thing when it comes to working out, however I’ve been using the PureGym app with their tailored workout service (mines was targeted to lose weight at an “absolute beginner” level), and I can tell you for sure I felt some serious burns. Also when I realised it’s at an “absolute beginner” level I’m sat wondering what beginner must be like :(. But we’ve all got to start somewhere I guess! What I loved more about the workouts on the app is that all of the equipment shown so far can be found in the ladies only area, along with clear animations and descriptions showing you how to complete the number of sets/reps (two words I never understood) and a big bold timer to motivate you. So for me, the app was a big win in joining PureGym. I’ve completed 3 workouts so far and can’t wait to go back and hopefully reap some results! I’ve always wanted to discuss the benefits of a Personal Trainer as I know this is something that is offered, however I’ve not gotten round to raising it with the staff yet. Great service otherwise!

20 November 2021
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Reply from PureGym UK - Glasgow Shawlands

Hi Zainab. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym overall and have got a little routine back! :)

Thanks, PureGym

Rated 5 out of 5 stars

Great facilities

Great facilities, equipment, ambience and value for money.

14 November 2021
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Reply from PureGym UK - Glasgow Shawlands

Hi Shirreffs. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's great to hear you enjoy using the gym overall! :)

Thanks, PureGym

Rated 5 out of 5 stars

Very clean n staff are amazing

Very clean n everyone’s cleaning stations after use.. staff r amazing too

28 October 2021
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Reply from PureGym UK - Glasgow Shawlands

Hi - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

Some of the Equipments are old and…

Some of the Equipments are old and dirty.

16 October 2021
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Reply from PureGym UK - Glasgow Shawlands

Hi Opoku-Gyabaah. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We are always looking to make improvements to give our members the very best! If you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 4 out of 5 stars

Sufficient equipment to do normal…

Sufficient equipment to do normal workouts so I can't give it a bad rating. I would love it if they had the Glute Ham Raise machine.

It's quite busy at 5pm on a weekday but I like that because it feels nice to work out in a lively environment.

15 September 2021
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Reply from PureGym UK - Glasgow Shawlands

Hi Kostas, thanks for leaving us a review. We are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and do our very best to provide a wide range or equipment/kit so that members have a variety of ways to workout.

If you have any suggestions/feedback we advise passing these on to the Gym Manager or leaving these in the feedback box which is regularly reviewed.

It's great to hear you enjoy using the gym overall :)

Thanks, PureGym

Rated 2 out of 5 stars

There needs to be more ventilation in…

There needs to be more ventilation in shawlands Glasgow gym. This is the proven most effective way of reducing the risk of covid spreading. No attempts are being made to do this whatsoever

6 September 2021
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Reply from PureGym UK - Glasgow Shawlands

Hi Graeme. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We pump over 2,000 litres of fresh air into our gyms every second though our ventilation systems. This helps to dilute airborne virus particles and ensure members have clean fresh air to workout.

Our gyms will be deep cleaned every night with high-grade anti-viral disinfectant. The team will also clean every piece of kit and surface throughout the day, from dumbbells to treadmills and everything in between, so you can train with confidence.

We've installed new self-cleaning stations so you can clean your kit before and after use, for added peace of mind. Cleaning stations are located in all key areas of the gym to make it as easy as possible.

Thanks, PureGym.

Rated 1 out of 5 stars

Im so disappointed with puregym…

Im so disappointed with puregym shawlands. Pre covid I was an active member, who took classes regularly etc and I loved it. During covid I was catastrophically injured, and am now permenantly disabled. I knew shawlands had a wheelchair accessible entrance but messaged the gym directly to ascertain their adaptations for wheelchair/disabled members.

I emailed twice, and received no reply. I learned from someone who was a former PT there that they don't have many accessible machines at all, despite the access door. I'm disappointed by both this and the absolute radio silence from puregym on the subject- if you don't have the machines available, I'd rather know than them continue to take my money and I turn up unable to do anything. I feel I wasn't replied to for this reason, that if they admitted they couldn't adapt things they'd lose me as a member.

I hate how if I was active and able, I'd be at the gym I went to for years. I since joined another gym who not only had the accessible machines but taught me how to access them, and it turns out I can use some machines without adaptations at all (so if shawlands had gotten back to me and let me see what I could do with help, they wouldn't have lost my membership).

I feel the situation was albest and I'm upset that my injuries have lost me the gym I'm used to and comfortable with, because they were too scared to admit they aren't accessible for disabled users despite the misleading entrance.

2 September 2021
Unprompted review
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Reply from PureGym UK - Glasgow Shawlands

Hi Emma. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We are sorry to hear of your negative experience with PureGym.

We would like to also apologise for any inconvenience caused and would like to assure you that we are reviewing feedback and will ensure this is addressed in club.

Thanks, PureGym

Rated 4 out of 5 stars

Good clean fitness!

Clean, hand sanitiser and wipes everywhere. I feel safe as far as hygiene goes and every class I've been to is pretty great. My only gripe is the guys who regularly hog the weights machines (Happens every session I go to). I'm ecstatic that there is a women's only section, but the variety of machines is not even remotely replicated there (which is obviously impossible as there is not enough space) So if there was less of that, it would be the perfect gym!

6 August 2021
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Reply from PureGym UK - Glasgow Shawlands

Hi Mrs Adekunie, thanks for leaving us a review. We are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 4 out of 5 stars
PureGym UK - Glasgow Shawlands logo

Reply from PureGym UK - Glasgow Shawlands

Hi. Thank you for taking the time to leave us a review. We are happy to se its 4 stars!

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We are really happy to hear you enjoy using the gym!

Thanks, PureGym

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