Puregym shawlands do not lock thier Bluetooth stereo when staff leave which means uncivilised members connect thier phones and okay loud roudy music which pierces through own headphones. Have given... See more
Location
Switch locationShawlands Shopping Centre, G41 3NN Glasgow, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Your staff are great, always helpful, vigilant in classes. And they know my name which shows they know who their customers are. There's plenty of equipment and lockers so you can just come in and get... See more
The manager leads by example, cleanest, best house keeping and an enjoyable experience every session. I use numerous Pure gym, training about five times a week but Shawlands is by far the best and tha... See more
Equipment is good, if scarce due to how busy the gym gets. I was really disappointed that because Pure gym has so few staff on at anyone time, it is policy that male staff members are permitted to reg... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Glasgow Shawlands
Written by the company
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Shawlands Shopping Centre, G41 3NN, Glasgow, United Kingdom
4.1
Great
90 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Puregym shawlands do not lock thier…
Puregym shawlands do not lock thier Bluetooth stereo when staff leave which means uncivilised members connect thier phones and okay loud roudy music which pierces through own headphones.
Have given prior feedback surrounding this but nothing is being done about this. Dissapointing....
16 February 2026
Unprompted review
Really friendly gym with loads of great…
Really friendly gym with loads of great classes
22 February 2026
Unprompted review
Reply from PureGym UK - Glasgow Shawlands
Hi Abigail. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. Don't forget that our app also has lots of features so that members can get the most out of their membership! We hope you continue to enjoy using the gym overall! Thanks, PureGym
Great localGum
Accessible not overly crowded and recently updated equipment. Some great motivating and creative staff running classes like Rhys and Gail
27 November 2025
Unprompted review
Reply from PureGym UK - Glasgow Shawlands
Hi Nikki - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and classes! Thanks, PureGym
Reply from PureGym UK - Glasgow Shawlands
Hi there - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience and hope you enjoy your membership! Thanks, PureGym
Easy- would recommend!
Super easy, everything was explained, simple and accessible process
30 October 2025
Reply from PureGym UK - Glasgow Shawlands
Hi there - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym
Good range of equipment
Good range of equipment, good atmosphere and friendly staff
2 July 2025
Unprompted review
Reply from PureGym UK - Glasgow Shawlands
Hi DM. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Classes are excellent with a good…
Classes are excellent with a good fitness range. Equipment and changing rooms always clean Staff friendly and helpful
Good gender mix as gym users.
Nice to have a gym within easy reach of our area.
13 June 2025
Unprompted review
Reply from PureGym UK - Glasgow Shawlands
Hi Olanna. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy the classes and we hope you enjoy using the gym overall!
Thanks, PureGym
Bought a day membership and it was shut
25 May 2025
Reply from PureGym UK - Glasgow Shawlands
Hi Ruben - Thank you for taking the time to leave a rating, but I'm sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. To help resolve the issue, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on X and Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym
Pure gym permits male staff to enter female changing area regularly
Equipment is good, if scarce due to how busy the gym gets. I was really disappointed that because Pure gym has so few staff on at anyone time, it is policy that male staff members are permitted to regularly enter the female changing area for “safety checks”. This is wildly lacking in consideration of female client’s psychological safety. I was shocked to learn this is common practice across all the Pure gyms. A business model that prioritises saving money over client’s safety and comfort. And this gym boasts having a female only workout section. Very contradictory.
8 April 2025
Unprompted review
Reply from PureGym UK - Glasgow Shawlands
Hi Jess, Thanks for taking the time to leave this review, we're sorry to see it's 2 stars.
It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.
We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve, to make sure you have a 5* experience with us.
You can either have a chat to your Gym Manager, or contact our Member Services team on member.services@puregym.com. We look forward to hearing from you!
Thanks, PureGym
Great gym and staff are very welcoming!!
13 March 2025
Unprompted review
Reply from PureGym UK - Glasgow Shawlands
Hi Elizabeth! Thanks for taking the time to leave this review. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so. Hope you continue to enjoy your time with us! Thanks, PureGym
Reply from PureGym UK - Glasgow Shawlands
Hi Miss Hunt. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
You get what you pay for
You get what you pay for basic gym equipment, good exercise classes and friendly atmosphere.
5 March 2025
Unprompted review
Reply from PureGym UK - Glasgow Shawlands
Hi Jenny! Thanks for taking the time to leave this review. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. Enjoy your time with us! Thanks, PureGym
I would highly recommend PureGym to anyone
I would recommend PureGym as the best fitness centre in Glasgow. prices are very reasonable and the staff are warm and friendly. The gym is kept clean at all times and the equipment is well maintained. There are ample pieces of kit and a great friendly atmosphere
18 February 2025
Unprompted review
Reply from PureGym UK - Glasgow Shawlands
Hi Alan - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Good location and clean facilities
2 February 2025
Cancelled Classes …
Would help if a class is cancelled that members are sent a message rather than turn up
23 December 2024
Reply from PureGym UK - Glasgow Shawlands
Hi Fiona - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused by missing our updates.
Could you please get in touch directly with the Gym Manager to provide more information (such as dates and times of the class) so this can be investigated. Thanks, PureGym.
Reply from PureGym UK - Glasgow Shawlands
Hi Dougal! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to provide a wide range of equipment so that members have a variety of ways to workout.
Hope you continue to enjoy your time with us! Thanks, PureGym
The gym facilities looked good.
The gym facilities looked good.
I signed up for the class mainly because I wanted guidance. However, the trainer was below par. He did not even correct the postures.
The whole purpose of signing up for a class is to get help and guidance and received zero support from the guy.
I had signed up for the legs, bums and tums + absolute abs.
18 September 2024
Reply from PureGym UK - Glasgow Shawlands
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be fully investigated. Thanks, PureGym
Went really smoothly
2 September 2024
Reply from PureGym UK - Glasgow Shawlands
Hi Jason - Thanks for taking the time to leave this review, however we're sorry to see only the 1 star!
If you have any specific suggestions to improve your experience, please approach the Gym Team or leave a note in the feedback box, which is regularly reviewed.
If you chose 1 star by accident then it would be awesome if this was amended!
We hope you continue to enjoy your visits to the gym.
Thanks, PureGym.
Reply from PureGym UK - Glasgow Shawlands
Hi Tom. Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
Hope you enjoy your membership with us! Thanks, PureGym
Great website and very easy to join
Great website and very easy to join. Clear instructions and well laid out
7 August 2024
Reply from PureGym UK - Glasgow Shawlands
Hi Susan - Thank you for the 5* review and welcome to PureGym!
We hope you enjoy your new membership with us!😊
Thanks, PureGym
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.