PureGym UK - Grimsby Reviews 74

TrustScore 3.5 out of 5

3.7

Riverhead, DN31 1FB Grimsby, GB


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Rated 3 out of 5 stars

be great if they wernt closing down why accept new members if y9u know your yoing to be closing down bit ludicrous really

Company replied

Rated 3 out of 5 stars

Well iv just joined and been told its shutting down , think we should be told so can sort another gym out instead

Company replied

Rated 5 out of 5 stars

I’ve been using PureGym Grimsby now for 10 years and I still wouldn’t use any other gym in the town. Dave and Caine are a fantastic management team, extremely helpful, friendly and knowledgeable i... See more

Company replied

Rated 5 out of 5 stars

Great gym in town center, with plenty of windows overlooking central town market. You get all neeeded facilitoies and dont feel claustrofobic. Supprisingly negative coments show up when new cheep gym... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Grimsby

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Riverhead, DN31 1FB, Grimsby, United Kingdom

3.7

Average

TrustScore 3.5 out of 5

74 reviews

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Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

I'm giving 3 stars as i think some…

I'm giving 3 stars as i think some improvements can be made. Some more machineries are needed as in some situations there are no machines available due to the number of people in the gym. Also i think some of the equipment needs to be moved downstairs from the first floor as its just too many things on one floor and not enough on the other.

10 August 2021
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Reply from PureGym UK - Grimsby

Hi, thank you for taking the time to leave us a review. We always value and appreciate member feedback as we are always looking for ways in which we can improve!

If you have and specific suggestions, then we would advise passing these on to the Gym Manager or you can pop this in the feedback box which is regularly reviewed.

Thanks, PureGym

Rated 5 out of 5 stars
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Reply from PureGym UK - Grimsby

Hi Andrea, thank you for your review. We are delighted to see this is 5 stars.

Its great to hear that enjoy the classes! Can we ask which one this was and what you liked about it? :)

We look forward to hearing from you.

Thanks, PureGym

Rated 5 out of 5 stars

Spin class

Rebecca’s spinning class (cycle) this morning was great! I’m a beginner and it was just right - sweated in placed I never have before and I’m feeling the burn now! Was perfect pace! Will be booking again.

7 August 2021
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Reply from PureGym UK - Grimsby

Hi, thank you for taking the time to leave us a review. We are delighted to see this is 5 stars.

We are really happy to hear you enjoyed this class! Cycle is definitely a burner and very popular class. We can't wait to see you back :)

Thanks, PureGym

Rated 3 out of 5 stars

Brilliant gym for the price however…

Brilliant gym for the price however suggestions never get heard or seen to. Also never enough plates for the free weight section. For the price can not beat it, very good equipment and better then any leisure gym in the area.

6 August 2021
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Reply from PureGym UK - Grimsby

Hi Jason. Thanks for taking the time to leave this review! We appreciate and value or member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. Can you please advise what suggestions you had? :)

Thanks, PureGym

Rated 2 out of 5 stars

Hardly any working treadmills!!

So many of the treadmills are out of order and if you go at peak times you can’t get on one as there are only a handful working and the ones that do work seem to slip on the runners at speed and they all desperately need updating.

6 August 2021
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Reply from PureGym UK - Grimsby

Hi Sarah, thank you for taking the time to leave us a review. We are sorry to see this is 2 stars.

We appreciate and value member feedback and apologise for any inconvenience caused.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can.

Thanks, PureGym

Rated 5 out of 5 stars

Well equipped gym and very welcoming to…

Well equipped gym and very welcoming to the older novice! Pleasant atmosphere and customers, and good shower facilities. I look forward to my visits!

3 August 2021
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Reply from PureGym UK - Grimsby

Hi Graham, thank you for taking the time to leave us a review. We are delighted to see it is 5 stars!

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so!

We are really happy to hear you enjoy using the gym! We look forward to seeing you again :)

Thanks, PureGym

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