PureGym Heanor is the best gym! Good location and all the equipment you could possibly need. I have never seen such a clean gym either. Most importantly the atmosphere is great because this gym is run... See more
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Location
Switch locationUnit 4 High Street, DE75 7EX Heanor, GB
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Hi, Been using this gym for a few months and it has fantastic facilities. There are just a few things I’d like to see improved. 1) change all the barbell clips to the plastic brackets. The metal on... See more
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Gyms clean and welcoming. Equipment feels minimal. Curl bar for example…only 1, yet it’s increasingly popular. Machines like incline chest press and tricep press, but I understand it’s space dependent... See more
Company replied
I love that the gym is 24 hours and the staff are very helpful. There's also a huge selection of machines and weights so never feel limited in the exercises I want to do. The only negative is the musi... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Heanor
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Unit 4 High Street, DE75 7EX, Heanor, United Kingdom
4.2
Great
68 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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The Gym is well equipped and safe
The Gym is well equipped and safe. What I like the most is that it is open 24hours allowing a more flexible routine.
8 October 2024
Reply from PureGym UK - Heanor
Hi there - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym
Pure Gym is great
Pure Gym is great, good value for money.
I usually get bored of Gyms within a few months but 14 months on, and still going strong.
5 March 2025
Unprompted review
Reply from PureGym UK - Heanor
Hi Jennifer! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Reply from PureGym UK - Heanor
Hi Adrian - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
PureGym Heanor
Really enjoying the classes as new starter to this gym…been to lots of gyms in the past however, this one has the greatest selection of fitness classes…without a doubt!
I love how there are classes very early in the morning, so I can get up and workout before work.
Always very clean and tidy too.
20 January 2025
Unprompted review
Reply from PureGym UK - Heanor
Hi Daniella - Thank you for taking the time to leave this review!
Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Adjusting
It been a big adjustment as need to do it for health reason but giving it my all
27 December 2024
Reply from PureGym UK - Heanor
Hi Terri - Thank you for taking the time to leave this review, we always appreciate and take on member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Keep putting in that effort, we're rooting for you! Thanks, PureGym.
Great gym and friendly staff, but music is not so good
I love that the gym is 24 hours and the staff are very helpful. There's also a huge selection of machines and weights so never feel limited in the exercises I want to do. The only negative is the music as it's rarely anything that you can actually work out to and coupled with the gym being so silent, it can be hard to maintain that motivation throughout the workout.
14 December 2024
Reply from PureGym UK - Heanor
Hi Jason - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Pure Gym, Pure Class
Great website, easy to navigate. Fantastic membership deals and value.
3 December 2024
Reply from PureGym UK - Heanor
Hi Callum - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback.
Fantastic news to hear that you’re happy with our website. We’ve provided lots of features so that members can get the most out of their membership, including classes and easy gym access. Have a brilliant fitness journey! Thanks, PureGym.
Feedback.
I love this gym, the only downside is how busy it is at peak times.
I do have some advice, throughput the socials for the Heanor PureGym Insta page. They ask for feedback Fridays. I work in Continuous Improvement and I believe that it's brilliant that you ask that question. But feedback is only as good as the output. It's great that through socials you ask that question but nobody sees the output of the feedback. That loop is never closed. I believe you could take the customer service even further by showing how you are using the feedback to drive actions and that you are listening. That you are not asking for feedback to tick a box. I think that would take the customer experience to another level. Love the business and facilities.
16 November 2024
Reply from PureGym UK - Heanor
Hi Sean. Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day.
Members can also use the members area via the PureGym app or website, to see how many people are in the gym.
To see how recent feedback has been taken on board for your club or to discuss options in future please reach out directly to your Gym Manager.
Enjoy your next workout! Thanks, PureGym
Easy to sign up & use!
Easy to sign up, easy to set up the app and for a great discount code for 1st month half price.
Staff at my location are helpful and friendly, gym is always spotless! Has a great selection of equipment that is always maintained well and clean.
Plenty of parking, easy to get to. All round fab gym experience
27 September 2024
Reply from PureGym UK - Heanor
Hi Sazza - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym
Wide range of equipment and self…
Wide range of equipment and self explanatory to use given I had no induction. Really impressed with the lay out and cleanliness.
8 September 2024
Reply from PureGym UK - Heanor
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to provide a wide range of kit so that members have a variety of ways to workout.
Enjoy your time with us! Thanks, PureGym
Reply from PureGym UK - Heanor
Hi Richard - It's great to hear you're enjoying PureGym, and thank you for the 5* review!
Thanks, PureGym
Website easy to navigate to join..price…
Website easy to navigate to join..price is reasonable nice gym
24 April 2024
Reply from PureGym UK - Heanor
Hi there - Thank you for the 5* review and welcome to PureGym!
We hope you enjoy your new membership with us!
Thanks, PureGym
freezing cold
freezing cold. no heating seems to be on, small and two of the limited machines werent working properly.
26 February 2024
Unprompted review
Reply from PureGym UK - Heanor
Hi Lena. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken.
We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible.
Temperatures in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym
When I signed up it says I should get a…
When I signed up it says I should get a code emailed through to gain access to the gym but I haven't received anything. When I sent a message via Facebook about this to ask for help, no one got back in touch to help.
1 March 2024
Reply from PureGym UK - Heanor
Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Any issues recovering your PureGym Pin please reach out to Member Services on email or socials for further assistance. An adviser will be with you as soon as possible. Thanks, PureGym
The dumbbell weights only go upto 40kg
The dumbbell weights only go upto 40kg. Would be better if they went upto 50kg
11 February 2024
Reply from PureGym UK - Heanor
Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Extreme disappointment
I signed yesterday for the gym in Heanor, as it's closer to my new home, and today I went in. As soon as I walked in, I walked out. The facility has only 1 shower in total, changing rooms are just 2 small 1-person fitting rooms and few lockers, while the place requirements should be higher. Very disappointing, I tried to cancel my membership immediately and staff there was extremely disinterested.
12 February 2024
Reply from PureGym UK - Heanor
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Welcoming and Good Classes
I have been attending this Gym since it first opened back in April 2022, been to arrange of classes with various gym instructors who each have there own routine/choreograph but all enthusiastic and deliver excellent classes that work various muscle groups aswell as building personal confidence. Outside of Classes the staff are also friendly, welcoming and always happy to help when asked.
It has been unfortunate that upstairs has been closed for a week or so however alternative gyms have been offered aswell as extra classes being available on Sundays.
Would definitely recommend this gym to someone who is new to the gym or someone who has been going for years!
12 February 2024
Unprompted review
Reply from PureGym UK - Heanor
Hi there, thank you for taking the time to leave this review, we are delighted to see this is 5*s.
It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym, and the classes we have on offer at Heanor!
Millie, PureGym
Communication is key
The above feedback isn’t an overall. I joined on 2/3rd Jan 2024, and since then I’ve been going everyday near enough, it’s always very clean, and lovely facilities. However…. For the past nearly week the whole of the top floor has been out of use, and it’s not been a 24/7 gym like it’s being advertised. Apparently due to a fire exit issue, the top floor is no access at all. Despite how small the top floor is, there is lots of equipment up there. To begin with when the announcement was made, social media had regular updates and I also received update emails, had nothing for about 3/4 days now. I appreciate the access to other gyms in the area, but nearest one from Heanor is Derby city centre or Kingsway Retail Park, or Beeston, there’s nothing closer. Every visit, is miles in the car, unless it’s on your way home from work, which for me isn’t, I have to go out my way. On the posts pure gym at Heanor have been making a lot of other users aren’t happy about the top floor being closed. I understand the whole health and safety, and meeting regulations etc…. But this has been going on for nearly a week. I’m not going to carry on driving a 26 mile round trip to Derby, when there’s two other gyms around the corner in Heanor I could gym. I private messaged the Facebook group and commented on one of the posts, and I’m getting ignored. I do think communication is key here, the members all need an update on when he’s going to be opening fully.
I did also want to mention when the gym was full access, I was upstairs, and there was two members of staff in what I would say that was messing about. The young girl with the red ponytail, was back and forth with her big changing bag from the door to the shower change laughing and messing about with the cleaner, and she got in peoples way, and it just looked silly and unprofessional.
I did also want to mention a particular male in the gym, he slams weights down and grunts like he’s playing tennis… and I can hear all of it over my headphones, so god knows what it’s like for people without the headphones in.
I do want to end on a positive though, that the gym is always clean.
6 February 2024
Unprompted review
Reply from PureGym UK - Heanor
Hi Charlotte. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Thanks, PureGym
Upstairs closed no toilets
Upstairs closed no toilets, no changing facilities or lockers.
Signed up today, visited for the first time to discover half the gym is closed due to health and safety issues. Would have been nice to know before and maybe I’d have joined after the issues are resolved. Also nowhere to leave stuff? No changing rooms, no toilets all because of health and safety? Either make it clear at the point of sign up you are only getting access to half a gym with zero facilities and or offer memberships at a discount as we are only able to use half a gym!!
Glad I went Sunday rather than before work Monday.
4 February 2024
Reply from PureGym UK - Heanor
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Thanks, PureGym
Lovely gym but very small
Lovely friendly gym, settled in nicely only down side is there isn’t enough equipment for people to train, people are always queuing to use equipment. Very small place for the price we pay.
21 January 2024
Reply from PureGym UK - Heanor
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
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