No member car park or time allocation given to members to cover car parking costs in council car park making the trip to the gym more expensive adding extra costs on top of monthly membership costs. C... See more
Company replied
Location
Switch locationHigh Street 187, RM11 3XT Hornchurch, GB
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I normally attend the gym at 3.30 am because of my work commitments etc. and i'm a private person so i prefer going there at that time. This morning there was about 6 people in there so it was easy to... See more
Friendly and helpful staff. Easy to access. In the town centre so can do any shopping very easily before or after. Gym is very well equipped, new equipment, users are good at putting weights back, goo... See more
Company replied
Easy to use. Easy to find information about gym membership.
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Hornchurch
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
High Street 187, RM11 3XT, Hornchurch, United Kingdom
4.2
Great
10 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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I normally attend the gym at 3.30 am…
I normally attend the gym at 3.30 am because of my work commitments etc. and i'm a private person so i prefer going there at that time. This morning there was about 6 people in there so it was easy to use any of the equipment when i wanted to. There are times when i'm the only person in there which feels good because it feels like my very own personal gym.
5 March 2026
Unprompted review
Well equipped gym and great experience
Friendly and helpful staff. Easy to access. In the town centre so can do any shopping very easily before or after. Gym is very well equipped, new equipment, users are good at putting weights back, good lighting, and plenty of machines and cable machines. Space is well used.
12 November 2025
Unprompted review
Reply from PureGym UK - Hornchurch
Hi Suraj - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments! Thanks, PureGym
Reply from PureGym UK - Hornchurch
Hi there - Thanks for taking the time to leave this review! We are glad to hear you found the joining process straight forward. Is there anything you feel we could improve on? Thanks, PureGym
Dan in Hornchurch branch was extremely helpful to get me joined up with the membership
Dan in Hornchurch’s
30 October 2025
Reply from PureGym UK - Hornchurch
Hi there - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym
Reply from PureGym UK - Hornchurch
Hi Darren. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Hornchurch
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
So helpful 😃
8 April 2025
Reply from PureGym UK - Hornchurch
Hi Toni! Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so! Hope you continue to enjoy your time with us! Thanks, PureGym
Great Gym…
I have just joined Pure Gym but can’t fault your team.. so helpful and knowledgeable. I am looking forward to making this a life changing hobbie
4 April 2025
Reply from PureGym UK - Hornchurch
Hi there! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so. Enjoy your membership with us! Thanks, PureGym
Reply from PureGym UK - Hornchurch
Hi Marina - Thank you for taking the time to share your thoughts! We really value member feedback and always take it on board. It’s great to hear that you had a smooth and easy experience joining us. Have a great time with your workouts! Thanks, PureGym.
Extra Costs! - No Car Park for Members
No member car park or time allocation given to members to cover car parking costs in council car park making the trip to the gym more expensive adding extra costs on top of monthly membership costs. Cardio area is really small and not many machines so if it’s busy you have to wait for them to become available. More weight machines and class area very small. The changing area is very poor with no female & male changing areas, just an open space with 2 cubicles to get changed in & not a fan of the toilets not very clean & Very small locker area.
6 January 2025
Reply from PureGym UK - Hornchurch
Hi Siobhan - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Information regarding parking at any of our clubs is available on the home page of the club, on the PureGym website. There is also signage in the gym, to make members aware of the parking procedures.
Please also note due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
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