I’ve just started attending the PureGym but the app made booking some introductory sessions really simple and the gym is very well equipped. I was greeted by trainer Karl Hutchinson and he was knowled... See more
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Location
Switch locationButtermarket Shopping Centre, IP1 1DT Ipswich, GB
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I like that it’s a well equipped gym, spacious and doesn’t feel crowded - although it is. I don’t like the lack of maintenance on the equipment and lack of strict rules about moving equipment. I belie... See more
Company replied
Where do I start? I have a fabulous trainer called Karl. He makes the workout appear easy, but trust me, u feel them a few days later. I have processed so much with his help and feel fitter n better.... See more
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To be honest I like most of the gym experience except for the fact that too many people go to the gym to be on their phones and stay longer in each machine unnecessarily. For example, in one occasi... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Ipswich Buttermarket
Written by the company
Membership Help
TrainSafe FAQs
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Buttermarket Shopping Centre, IP1 1DT, Ipswich, United Kingdom
4.1
Great
130 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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REALLY GOOD GYM
Love this company. Great facilities and friendly staff. Really great gym.
8 August 2025
Reply from PureGym UK - Ipswich Buttermarket
Hi - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall! We look forward to seeing you back in the gym soon! Thanks, PureGym
Left and joined JD gym instead
Left and joined JD gym instead. The butter market gym in Ipswich is full of mould, damp and air con set at 22 in the height of summer. Hideous experience for an asthmatic
29 December 2024
Reply from PureGym UK - Ipswich Buttermarket
Hi Mitzi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. Air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers. Thanks, PureGym
Reply from PureGym UK - Ipswich Buttermarket
Hi Brandon - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment, so it’s great to see your positive comment! Thanks, PureGym
Hot,damp and mouldy
Hot, damp and mouldy Ipswich branch is disgusting. Anyone with asthma will struggle to breathe in this heat. Mould spores must be having a party. Making me wheeze sitting writing this. Sweaty before I even start my work out. Ambient temperature 22! Ridiculous in a gym
18 September 2025
Unprompted review
Reply from PureGym UK - Ipswich Buttermarket
Hi Mitzi - Thank you for taking the time to leave this review, we are sorry to see this is 1 star. We would like to apologise for any inconvenience caused by the recent AC performance in club, the team are aware of this and have reported the concern accordingly so engineers can attend. If you have any concerns the best way to pass them on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed for updates and improvements. Thanks, PureGym
good gym.....
14 April 2025
Reply from PureGym UK - Ipswich Buttermarket
Hi Hariom - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment! Thanks, PureGym
Excellent puregym in ipswich…
Excellent puregym in ipswich buttermarket, friendly staff willing to offer advice and help, blood pressure testing available also, very clean and excellent gym cleaners especially Charmaine who cleans to the utmost highest standards
6 June 2025
Unprompted review
Reply from PureGym UK - Ipswich Buttermarket
Hi Shirley. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Thursday workout …
Newly refurbished with lots of additional equipment, excellent location in the town with 2 hour car park included. Charmaine maintains the gym and changing facilities to a very high level of cleanliness.
5 June 2025
Unprompted review
Reply from PureGym UK - Ipswich Buttermarket
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
A great place to do your workout
A great place to do your workout, friendly atmosphere and fantastic equipment. They are really well priced too, whatever your abilities they will have something for you
5 April 2025
Unprompted review
Reply from PureGym UK - Ipswich Buttermarket
Hi Mr Heath-Collins. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. Hope you continue to enjoy your time with us! Thanks, PureGym
Fully equipped with quality machines.
Fully equipped with quality machines.
Hygienic.good manager ( Simon)
12 March 2025
Unprompted review
Reply from PureGym UK - Ipswich Buttermarket
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.
Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
Excellent gym and facilities
Excellent gym and facilities, my PT is amazing and makes the gym a great place to be !
4 March 2025
Unprompted review
Reply from PureGym UK - Ipswich Buttermarket
Hi Ryan! Thanks for taking the time to leave this review. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so; great to hear about your experience with you PT. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Great environment
I was visiting a friend in Ipswich who invited me to PureGym at no extra cost. The process is seamless, and registration is straightforward. The gym has a great ambience with plenty of room and equipment.
11 January 2025
Reply from PureGym UK - Ipswich Buttermarket
Hi Sam! Thank you for taking the time to leave this 5 star review. It is great to hear the Free Friend joining process was straightforward.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
Hope to welcome you back again soon! Thanks, PureGym
First class gym
1 January 2025
Unprompted review
Reply from PureGym UK - Ipswich Buttermarket
Hi there, thank you for taking the time to leave this review, we are delighted to see this is 5*s.
It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!
Thanks, PureGym
The new layout since the refurbishment…
The new layout since the refurbishment is very good.
The only thing I would like to see is a few more clocks.
There is now only 1 clock in the functional area.
Would be helpful having 1 in the studio and in the free weights area.
15 December 2024
Reply from PureGym UK - Ipswich Buttermarket
Hi Paul. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Great gym very clean,friendly all the…
Great gym very clean,friendly all the equipment you would ever need to achieve your goals
14 December 2024
Reply from PureGym UK - Ipswich Buttermarket
Hi there, thank you for taking the time to leave this review, we are delighted to see this is 5*s.
It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!
Thanks, PureGym
Brilliant staff
Brilliant staff
Availability of equipment anytime you come to the gym
2 December 2024
Unprompted review
Reply from PureGym UK - Ipswich Buttermarket
Hi Talkmore - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.
Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
There has recently been reconstruction…
There has recently been reconstruction in the gym and it has been completed very well. The majority of the team in the gym are so helpful and talented.
28 November 2024
Reply from PureGym UK - Ipswich Buttermarket
Hi there - Thank you so much for your feedback and kind words! We're thrilled to hear you enjoyed the new refurbishments and open atmosphere.
Creating a welcoming space for our members is our top priority, so it means a lot to know it resonated with you. We look forward to welcoming you back soon! Thanks, PureGym.
Reply from PureGym UK - Ipswich Buttermarket
Hi Will - We appreciate you leaving this review, and your feedback means a lot to us. We're all about making the beginning of your fitness journey hassle-free, so it's wonderful to hear you found the process of joining simple. Wishing you the best with your workouts! Thanks, PureGym.
This gym is the best in Suffolk I’ve…
This gym is the best in Suffolk I’ve been a member for 5 years can’t fault staff,equipment,or experience can’t wait for the new upgrade big things incoming !!! Very well managed !
25 March 2024
Reply from PureGym UK - Ipswich Buttermarket
Hi there - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym
Do self work and exercise 💪
I'm running 🏃♂️ person
A long distance and short.
1 October 2024
Unprompted review
Reply from PureGym UK - Ipswich Buttermarket
Hi Abe - Thank you for taking the time to leave this rating, running people have to run and we're here to provide! We always have treadmills at our gyms for you to use.
We're sorry to see your review 3 stars though, we are always keen to receive feedback so we can improve our service. It would help us if you could get in touch directly to provide more information about where we may be able to improve.
We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager.
You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym
Reply from PureGym UK - Ipswich Buttermarket
Hi Bongo! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was quick and straightforward.
Hope you enjoy your membership with us! Thanks, PureGym
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