I love going to Puregym as there's a great variety of equipment over 2 floors, the staff are nice and helpful and I get great benefit from the exercises I do. There's even a closed off area for women... See more
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Location
Switch locationMabgate Junction, LS7 1AX Leeds, GB
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Worse gym ever, lockers are broken, most of them don't work. Changing rooms stink, toilets are filthy. Very rarely is their toilet roll and soap. Way too many members for this small gym. Evening is ve... See more
Company replied
I am giving this 5* review based on the personal training I received from Masoumeh (Masi). Masi was my PT for around 2 years. She helped me build my confidence with strength training in the gym, helpi... See more
Company replied
Overall PureGym is a fantastic gym which is quite affordable. The environment is good and friendly. The staff are always there so if you have any problems or feel lost you can ask for help.The equipme... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Leeds Regent Street
Written by the company
Membership Help
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Mabgate Junction, LS7 1AX, Leeds, United Kingdom
3.2
Average
79 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Great facilities!
I love going to Puregym as there's a great variety of equipment over 2 floors, the staff are nice and helpful and I get great benefit from the exercises I do. There's even a closed off area for women only, a great idea for those feeling less confident about using the equipment.
3 June 2025
Reply from PureGym UK - Leeds Regent Street
Hi Dawn- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout. We love being able to help and chat to members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall! Thanks, PureGym
Worse gym ever
Worse gym ever, lockers are broken, most of them don't work. Changing rooms stink, toilets are filthy. Very rarely is their toilet roll and soap. Way too many members for this small gym. Evening is very busy and you are waiting around for the equipment as people are just sat on the equipment using their phones. The staff sometimes don't even show up for the class. They've only got 2 stair masters in the gym. Classes start late. Equipment in the gym is dated and always breaking. The amount of money that i'm paying for this gym is ridiculous. Gym needs demolishing and rebuilding again, it's the only way it can improve.
15 December 2025
Unprompted review
Reply from PureGym UK - Leeds Regent Street
Hi Kalda- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated further and addressed in club. Thanks, PureGym
Reply from PureGym UK - Leeds Regent Street
Hi Jeffrey - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
5* PT - Masoumeh
I am giving this 5* review based on the personal training I received from Masoumeh (Masi). Masi was my PT for around 2 years. She helped me build my confidence with strength training in the gym, helping me achieve PBs I didn't think were possible. She was very encouraging throughout and listened to how I was finding things/feeling and would accommodate if needed. She's a lovely person and would definitely recommend her as a PT to anyone.
1 July 2025
Unprompted review
Reply from PureGym UK - Leeds Regent Street
Hi Sarah - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Thanks, PureGym
I saw some add its zero joining fee
I saw some add its zero joining fee. I checked yesterday I saw the promo code for zero joining fee. But checked today it's not available in the web site. I want directly to ask some in the gym no one responded.
6 August 2025
Reply from PureGym UK - Leeds Regent Street
Hi Rajesh - Thank you for taking the time to leave this review. We recently ran a £0 joining fee promotion from 24/07 - 04/08 23:59pm. All promotions are valid for a limited time, so if the code didn’t work at the time of joining, it’s possible the offer had already ended. Additionally, a few gyms are excluded from certain promotions, which could also be why the code wasn’t applied. You can find details of these exclusions in our Terms & Conditions. Thanks, PureGym
Reply from PureGym UK - Leeds Regent Street
Hi Awat. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The moment i entered the gym i felt a…
The moment i entered the gym i felt a foul smell of sweat which should not be there.Also,The machines were full of sweat.Atleast,there should be a cleaner in the gym.
3 July 2025
Reply from PureGym UK - Leeds Regent Street
Hi Kawaljit, thank you for taking the time to leave this review.
We're sorry to hear that you have concerns surrounding the cleanliness of your gym. We work hard to ensure that our gyms are a safe and comfortable environment for all of our members, and always take member feedback on board.
Please may we ask that you contact us directly to discuss this feedback further? This can either be done with your Gym Manager in the gym, or by contacting our Member Services team on member.services@puregym.com.
Thanks, PureGym
Like walking into a nightclub the morning after.
Walked into changing rooms, toilets are a state. No toilet roll in any cubicle, and door is hanging off so won’t lock. Walked upstairs and weights scattered all over, place looks like there was a party through the night. Paid £8 for a day pass and I’m already a member at another gym. Limited machines compared to my usual pure gym. Big disappointment to be honest.
21 June 2025
Reply from PureGym UK - Leeds Regent Street
Hi Alexander, thank you for taking the time to leave this review.
We're sorry to hear that you have concerns surrounding the cleanliness of your gym. We work hard to ensure that our gyms are a safe and comfortable environment for all of our members, and always take member feedback on board.
Please may we ask that you contact us directly to discuss this feedback further? This can either be done with your Gym Manager in the gym, or by contacting our Member Services team on member.services@puregym.com.
Thanks, PureGym
I signed up online as an existing…
I signed up online as an existing member. I cancelled my membership a long time ago. When I joined again. I paid the joining fee and Off-Peak membership type. It clearly said on the PureGym app that I’m allowed access from 22:00 - 00:00 on Monday but my access code wouldn’t work as well as my membership pin. In the end, my friend used his weekly bring a friend access code so that I could train with him.
9 June 2025
Reply from PureGym UK - Leeds Regent Street
Hi Paulo - Thank you for taking the time to leave this review, we are sorry to hear of the difficulty you had in accessing the gym. I can see that you have been in touch with our Member Services team regarding this, but if you need any further support please don't hesitate to get in touch. Enjoy your workouts! Thanks, PureGym
Regent Street Showaround
Visited the Regent Street, Leeds gym. A very welcoming show around with the Deputy Manager (forgotten his name, sorry!) impressed with the cleanliness of all areas, especially ladies changing room, toilet etc. Looking forward to the various classes.
4 June 2025
Reply from PureGym UK - Leeds Regent Street
Hi Muriel. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
I liked the sanitation and how easy it…
I liked the sanitation and how easy it was to access the equipment.
31 May 2025
Reply from PureGym UK - Leeds Regent Street
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The gym
It is a very quiet place that most ppl just mind their own business but as a girl the girls area is small enough but over all I really liked it
10 April 2025
Reply from PureGym UK - Leeds Regent Street
Hi, Thanks for taking the time to leave this review, we're sorry to see it's 3 stars.
It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.
We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve, to make sure you have a 5* experience with us.
You can either have a chat to your Gym Manager, or contact our Member Services team on member.services@puregym.com. We look forward to hearing from you!
Thanks, PureGym
Joined with a promotional code but was…
Joined with a promotional code but was charged full price.
Almost impossible to get help, still waiting on a reply.
13 March 2025
Reply from PureGym UK - Leeds Regent Street
Hi Kyra - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
If you could get in touch with us directly with the Member Services Team (by email or via social media) to provide more information, we can help you with your membership. Thanks, PureGym.
Was ok
Was ok. I had been planning to join as it's local to me, despite other gyms in the area I picked this one as it's got allot of parking and it's busy. Also I'm their shopping at Aldi twice weekly.
I pressed the buzzer for assistance and a young lady kindly explained the online process. Once I had done this she came back to help me access the gym and explained how parking works.
I could of benefitted from a small tour of the gym and just showing around.
17 February 2025
Reply from PureGym UK - Leeds Regent Street
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We always advise that new members have an induction to ensure they are familiar with the layout of the gym and understand how to use the different pieces of equipment. Inductions are usually placed on the class time table.
You can also get in touch with the Gym Manager via email, and an induction can be arranged for a specific date and time. Alternatively, members are able to speak to the staff in the gym (if they are not on the gym floor, please feel free to knock on the staff room door) and have an induction. Thanks, PureGym.
This gym stinks of BO of faeces
This gym stinks of BO of faeces. No air con or ventilation and so it’s so stuffy can literally feel the bacteria in the air coming from the dirty changing rooms that stink of faeces having never been cleaned. Not even a cheap membership yet it is so poorly kept. Do not join it stinks and it’s the only gym you’ll feel worse off in after a workout.
28 January 2025
Unprompted review
Reply from PureGym UK - Leeds Regent Street
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We pump over 2,000 litres of fresh air into our gyms every second though our ventilation systems. This helps to dilute airborne virus particles and ensure members have clean fresh air to workout.
Our gyms are also cleaned every night with high-grade anti-viral disinfectant. The team also clean every piece of kit and surface throughout the day, from dumbbells to treadmills and everything in between, so you can train with confidence.
We've also installed new self-cleaning stations so you can clean your kit before and after use, for added peace of mind. Cleaning stations are located in all key areas of the gym to make it as easy as possible. Thanks, PureGym.
Absolutely disgusting
Absolutely disgusting.
Worst puregym that I’ve ever been to.
The women’s section is so limited.
The entire place stinks like diarrhea , and the hygiene is awful. And there’s no aircons.
The women’s section only has a couple of machines and is crammed into the corner. I definitely would not recommend.
Please don’t go here and save your money!
27 January 2025
Unprompted review
Reply from PureGym UK - Leeds Regent Street
Hi Mina - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We pump over 2,000 litres of fresh air into our gyms every second though our ventilation systems. This helps to dilute airborne virus particles and ensure members have clean fresh air to workout.
Our gyms are also cleaned every night with high-grade anti-viral disinfectant. The team also clean every piece of kit and surface throughout the day, from dumbbells to treadmills and everything in between, so you can train with confidence.
We've also installed new self-cleaning stations so you can clean your kit before and after use, for added peace of mind. Cleaning stations are located in all key areas of the gym to make it as easy as possible. Thanks, PureGym.
why does the disabled toilet only have…
why does the disabled toilet only have one cold water tap so how do you expect to wash there hands properley
29 December 2024
Reply from PureGym UK - Leeds Regent Street
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We do apologise for any inconvenience caused on your visit.
It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time) so this can be fully investigated. Thanks, PureGym
Best gym around my area
Always nice and clean
Friendly staff and great atmosphere
Very glad joining this gym and will recommend anyone looking for good gym
28 October 2024
Reply from PureGym UK - Leeds Regent Street
Hi Abdul - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and great atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.
Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.
Reply from PureGym UK - Leeds Regent Street
Hi Shamsa - Thank you for taking the time to leave this review! We are really happy to see you enjoy using the gym! Is there anything that you feel we are doing really well with? We’d love to see what we’re doing right and what we can improve on! Thanks, PureGym
Manager looks great but not very good at managing.
Dumbbells and machines desperately need a wipe down. Make one mistake and easy to get conjunctivitis after touching the barbells and dumbbells. Gym used to be much better looked after. Think there was a change in management in the last couple years. Gym goers leave empty bottles, chewing gum and rubbish everywhere despite bins available. Hostile environment with gym goers sat on dumbbell racks or working out an inch away from them, manager clearly saw this and did nothing. Needs a bit more machines (bicep curl, hack squat and decline bench press). Weights are all over the place... Good luck finding them. Also not enough bars or handles for the cables. They probably keep getting stolen but no measures put in place to prevent this.
12 September 2024
Unprompted review
Reply from PureGym UK - Leeds Regent Street
Hi Eric,
Thank you for taking the time to leave this review.
We're sorry to hear that you have concerns surrounding the cleanliness of your gym. We work hard to ensure that our gyms are a safe and comfortable environment for all of our members, and always take member feedback on board.
Please may we ask that you contact us directly to discuss this feedback further? This can either be done with your Gym Manager in the gym, or by contacting our Member Services team on member.services@puregym.com.
Thanks, PureGym
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