Sues classes are brilliant. She has amazing energy and keeps you motivated with her words of encouragement. In LBT you rarely do the same exercise twice - which is great for someone like me who prefer... See more
Company replied
Unit 19, The Springs, LS15 8GH Leeds, GB
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Sues classes are brilliant. She has amazing energy and keeps you motivated with her words of encouragement. In LBT you rarely do the same exercise twice - which is great for someone like me who prefer... See more
Company replied
Functional area has been non functional for over 2 months now and looks like a building site!! This means only 2/3rds of the gym is available to use causing long waits on equipment. There has been zer... See more
Company replied
Great accessible location with plenty of available parking. Gym is generally only busy at peak times but not overly even then. Great variety of equipment, lots of classes, open 24/7, best of is the fl... See more
Company replied
Clean and tidy, equipment kept in working order. Staff really friendly and helpful, especially the assistant manager James at ‘The Springs’ Thorpe Park gym in Leeds. My wife and I wanted profes... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Unit 19, The Springs, LS15 8GH, Leeds, United Kingdom
Replied to 94% of negative reviews
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Great gym and clean,plenty of machines and open 24/7

Reply from PureGym UK - Leeds Thorpe Park
Great equipment. Lack of staff on site & the ladies are a tad grubby & always smell of bad drains

Reply from PureGym UK - Leeds Thorpe Park
Nice gym, nice people, all weights in order.
However, music extremely loud from the studio which didn't really make sense to me for a Sunday morning with all those Maria Curry songs. I may have lost some hearing.

Reply from PureGym UK - Leeds Thorpe Park
This is a great gym that I can visit anytime. Well equipped and staff are friendly.
This is also one of the cleanest gyms I have been in.

Reply from PureGym UK - Leeds Thorpe Park
Well equipped, good discount and good customer service. Absolutely recommend it.

Reply from PureGym UK - Leeds Thorpe Park
Staff at the gym were helpful and took the time to show me around. Even looked through my exercise regime to endure they had the equipment I would need. They were willing to do this even though joining can only be done online. So genuinely helpful, friendly and nice and not commission driven.

Reply from PureGym UK - Leeds Thorpe Park
I did the Learn to Lift session today. Tom was brilliant. He was friendly, approachable, gave really helpful advice and made me want to come back!Please pass on my thanks. I will be back, and very likely for PT!

Reply from PureGym UK - Leeds Thorpe Park
Ride session first one, was helped my staff and customers. Brilliant.

Reply from PureGym UK - Leeds Thorpe Park
Yet another great workout achieved !!! Today was an easy workout easy access to all the equipment !!
Thanks Pure Gym Team !!

Reply from PureGym UK - Leeds Thorpe Park
I’m paying for my daughter to have full membership so I could join her a couple of times a month & she could support me. Been a nightmare getting the access code. Weeks later still no disabled access despite numerous requests. Given up on getting disabled access and even the access code they sent doesn’t work.
Their emails tell you to contact the invisible team onsite!
Wouldn’t recommend.

Reply from PureGym UK - Leeds Thorpe Park
You were meant to send me a code to enter the gym with my partner to try it out.
Over 2 hours later and I’m still waiting for the code! Having checked my junk box too

Reply from PureGym UK - Leeds Thorpe Park
I’ve been at the gym for nearly 3 years now and the standards are depreciating gradually.
They have seriously downgraded their class offerings making it less accessible for people.
They have also rearranged workout space with free mats with equipment due to the sheer number of people now registered at the gym and it is almost impossible to have any routine workout. Initial comments have been met with comments such as not coming at peak time etc but they clearly are only motivated by quantity of members over quality of experience now.

Reply from PureGym UK - Leeds Thorpe Park
The PureGym at Thorpe Park in Leeds is very good, friendly,

Reply from PureGym UK - Leeds Thorpe Park
Well priced, received a discount via my employer, and purchased a national membership as travel a fair bit with work. Easy to book classes, and easy to navigate the APP.

Reply from PureGym UK - Leeds Thorpe Park
Decent gym, could do with more pull cables, has one dual pulley

Reply from PureGym UK - Leeds Thorpe Park
Come to do cardio on a morning early fantastic for coming early birds and need to get it done and get out with a busy schedule...
Photo and prep this 24h gym helps with me getting my abs n cardio in early mornings boxed off

Reply from PureGym UK - Leeds Thorpe Park
Easy to join online. We to to gym for 1st time yesterday and found it clean and a pleasant environment. Plenty of equipment to use and not to crowded which meant no queuing. Showers good and changing room very clean. Very good value for money. Staff also helpful when I asked a couple of questions.

Reply from PureGym UK - Leeds Thorpe Park

Reply from PureGym UK - Leeds Thorpe Park

Reply from PureGym UK - Leeds Thorpe Park
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