Love the gym think staff could be more interactive and say hello and bye even if think why they here lovely lady in Lincoln Wragby Road today she showed me how to do weights proberly small very pretty... See more
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Location
Switch locationThe Carlton Centre, LN2 4UX Lincoln, GB
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Overall it’s great, amazing equipment and great use of the space. One thing I would change would be the ability to clean machines yourself. I don’t often see staff in the building and at my previous... See more
Company replied
Staff members are polite and helpful. There is a wide variety of equipment. Equipment is robust. A lot of equipment is packed in a small space without the space appearing crowded. The gym is alw... See more
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Nice gym layout and experience. Frustrating showers, really cold and having to push the button every 5 seconds is frustrating. Spoke to the staff about this and apparently there isn’t anything they c... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Lincoln Carlton Centre
Written by the company
Membership Help
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
The Carlton Centre, LN2 4UX, Lincoln, United Kingdom
4.1
Great
99 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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The site is very accessible.The gym is…
The site is very accessible.The gym is kept clean.I haven't been to a gym for years, and I'm not very techi.... but your lovely member of staff... Lauren... helped me through the process and was extremely kind and patient.She suggested that I tried a class, which I did... her strength class... and it was good fun.
I had a short visit and tried some equipment, it was all very good.
And I asked a member of staff for help, and asked a question of another member... both were very helpful, it was a really nice first experience at getting back to the gym.
24 February 2026
Unprompted review
Reply from PureGym UK - Lincoln Carlton Centre
Hi Cathryn- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused by this. We’re afraid it's true, our gyms can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the Members Area via the PureGym app or website, to see how many people are in the gym. If you would like to discuss this further, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym
Has everything you need in a gym.
For personal reasons I chose PureGym as it has 24hr access. Unfortunately things in the background of my life changed so I had to leave. But will be back. One day.
7 November 2025
Reply from PureGym UK - Lincoln Carlton Centre
Hi Andrew- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We hope to see you back as part of the PureGym community when the time is right and we wish you all the best with your health and fitness goals in the meantime! Thanks, PureGym
Reply from PureGym UK - Lincoln Carlton Centre
Hi Mike. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall and we look forward to seeing you back in the gym soon! Thanks, PureGym
Reply from PureGym UK - Lincoln Carlton Centre
Hi there - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym
Great gym and staff
16 September 2025
Unprompted review
Reply from PureGym UK - Lincoln Carlton Centre
Hi Aidan - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear you enjoy using the gym! Thanks, PureGym
Reply from PureGym UK - Lincoln Carlton Centre
Hi Jack - Thanks for taking the time to leave this rating, but I'm sorry to see it's 1 star.
We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve.
We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym
THE GYM HAS EXACTLY WHAT YOU NEED TO…
THE GYM HAS EXACTLY WHAT YOU NEED TO HELP YOU LOOK AFTER YOURSELF BETTER.
14 July 2025
Unprompted review
Reply from PureGym UK - Lincoln Carlton Centre
Hi Ian. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Smelly changing rooms, not enough machines.
Glad there’s a day pass feature but this gym had so much dead space, and not enough machines. The men’s changing room smelt like sewage and the shower floors did not look clean enough.
25 June 2025
Reply from PureGym UK - Lincoln Carlton Centre
Hi Samuel - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Reply from PureGym UK - Lincoln Carlton Centre
Hi Philip. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the signing up process easy and we hope you enjoy using the gym overall!
Thanks, PureGym
Straight forward joining
Straight forward with all the information I needed at my fingertips.
24 May 2025
Reply from PureGym UK - Lincoln Carlton Centre
Hi Jerry - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym
I got InTouch with PureGym about my…
I got InTouch with PureGym about my membership and they responded very quickly
16 May 2025
Unprompted review
Reply from PureGym UK - Lincoln Carlton Centre
Hi Margaret - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of your experience with our team! Thanks, PureGym
A great place to work out.
The PureGym at Lincoln Carlton Centre is a great place to work out. There is plenty of equipment to choose from, a varied timetable of classes and the staff are friendly and helpful. Only one negative comment is the studio floor is not cleaned thoroughly or regularly enough.
16 May 2025
Unprompted review
Reply from PureGym UK - Lincoln Carlton Centre
Hi Christine - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club to ensure a safe environment for staff and members. Thanks, PureGym
Pure gym offers a professional and friendly service.
Pure gym offers a friendly and professional service to its members. Help available if needed. Great choice of equipment all at a fair price.
12 May 2025
Unprompted review
Reply from PureGym UK - Lincoln Carlton Centre
Hi Graham - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Friendly staff .
8 April 2025
Reply from PureGym UK - Lincoln Carlton Centre
Hi Ricky! Thanks for taking the time to leave this review, we are delighted to see it's 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so!
Hope you continue to enjoy your time with us! Thanks, PureGym
Great experience
Great experience. Knowledgable staff member showed me around and answered all my questions. I joined straight away and am very pleased with the whole process. App is fantastic too. Looking forward to a long and happy membership. Thank you Connor, two of my friends also joined today after my visit.
7 April 2025
Reply from PureGym UK - Lincoln Carlton Centre
Hi Sheila! Thanks for taking the time to leave this 5 star review. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so; great to hear about your initial experience with Connor.
Enjoy your membership with us! Thanks, PureGym
I did two payments yesterday for my…
I did two payments yesterday for my booth boys and I have confirmed code only for one. You took the money but we can use the gym.
4 April 2025
Reply from PureGym UK - Lincoln Carlton Centre
Hi Iancu. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Any issues recovering your PureGym Pin please can the main member reach out to Member Services on email or socials for further assistance. Thanks, PureGym
Reply from PureGym UK - Lincoln Carlton Centre
Hi Mr T Spybey. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Hi I live in France I'm staying in…
Hi I live in France I'm staying in Lincoln because my mother-in-law is poorly...PureGym was the only gym I could go to without a contract.I had the seven day pass less than £23 for seven days. Absolutely fantastic price.
I found the actual gym super clean and was given every assistance with all the equipment I needed to use. I will definitely be coming back and I'll recommend you to my friends.
13 March 2025
Reply from PureGym UK - Lincoln Carlton Centre
Hi Rob! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. It is great to hear about your visit and we look forward to welcoming you back in the future! Thanks, PureGym
Good range of gym equipment but PT…
Good range of gym equipment but PT staff ignore you
24 February 2025
Unprompted review
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