PureGym UK - Liverpool Central Reviews 101

TrustScore 4 out of 5

3.9

Lewis's Building, L1 1QE Liverpool, GB


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Rated 5 out of 5 stars

Around the clock access. Good range of equipment. I have previously recommended a colleague of mine to PureGym Central and they have become a member. I have been a member approx. 6mths after it opened... See more

Company replied

Rated 5 out of 5 stars

Great gym , loads equipment the changing rooms are always cleans loads of classes on offer staff are all friendly and sound good vibe in the gym .only down sound is no out door light due to location o... See more

Company replied

Rated 3 out of 5 stars

I recently visited the Liverpool central gym for the first time, I was previously a member in the Kirkby gym but the central one is now more convenient, the gym seemed quite clean, there was lots of e... See more

Company replied

Rated 4 out of 5 stars

Gym gear is good having been recently upgraded. The down side is some of the staff are either miserable or ignorant. If they don't want to be there perhaps they should consider a different career.

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Liverpool Central

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Lewis's Building, L1 1QE, Liverpool, United Kingdom

3.9

Great

TrustScore 4 out of 5

101 reviews

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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Good variety of equipment to use and…

Good variety of equipment to use and there is always friendly staff

14 December 2024
PureGym UK - Liverpool Central logo

Reply from PureGym UK - Liverpool Central

Hi Samantha. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Good gym and ambience

Good gym and ambience

2 December 2024
PureGym UK - Liverpool Central logo

Reply from PureGym UK - Liverpool Central

Hi Kunal - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.

It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.

Rated 4 out of 5 stars

I liked the variety of machines and…

I liked the variety of machines and free weights however I wish more machines didn’t require weight to be added via a plate

10 October 2024
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Reply from PureGym UK - Liverpool Central

Hi Cooper - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. The reason a lot of machines are plate-loaded is so that they can match everyone's needs, from beginner to advanced. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

Very good!!

10 October 2024
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Reply from PureGym UK - Liverpool Central

Hi there. Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Lots of classes to choose from and…

Lots of classes to choose from and plenty of choice in regard to equipment and staff friendly and approachable.

22 August 2024
Unprompted review
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Reply from PureGym UK - Liverpool Central

Hi Deborah. Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts.

We do our very best to provide a wide range of kit so that members have a variety of ways to workout.
Hope you continue to enjoy your time with us! Thanks, PureGym

Rated 4 out of 5 stars

The gym and the sistem is fantástic

The gym and the sistem is fantástic. But for people who is traveling like me , wasnt easy at al to buy the one day pass ticket. Please check that , its something to do with the postal code.

17 July 2024
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Reply from PureGym UK - Liverpool Central

Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

To sign up for a PureGym account you would need a UK postcode for the membership, but if travelling outside of the UK you can always use the clubs own postcode for your visit instead! Thanks, PureGym

Rated 4 out of 5 stars

Good gym

Good gym probly got every machine you would want in a gym I got a day pass but will be signing up for a monthly membership

9 July 2024
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Reply from PureGym UK - Liverpool Central

Hi Manuel! Thanks for taking the time to leave this 4 star review!
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We are really happy to see you enjoyed your visit! Is there anything you feel we could improve on? Thanks, PureGym

Rated 5 out of 5 stars

Great Gym

Great and easy

10 April 2024
PureGym UK - Liverpool Central logo

Reply from PureGym UK - Liverpool Central

Hey Janine - That's awesome to hear and thanks for the 5* feedback!

Thanks, PureGym

Rated 5 out of 5 stars

Good gym

Good gym, lots of equipment for good training even if it’s busy.

21 March 2024
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Reply from PureGym UK - Liverpool Central

Hi there! Thanks for taking the time to leave this review, we are delighted to see it's 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range or equipment/kit so that members have a variety of ways to workout.

Enjoy your next workout! Thanks, PureGym

Rated 5 out of 5 stars

1st time here

This is my 1st time here at pure gym, and I enjoyed my 1st visit, everything is well spaced out, good air conditioning, easy to gain access. The only downside was app says you can purchase a padlock for locker but they had non. But overall a brilliant gym.

10 March 2024
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Reply from PureGym UK - Liverpool Central

Hi there - Thank you for the 5* review and welcome to PureGym!

We're sorry the vending machines didn't have any padlocks available on your first visit! The Gym Team are aware and they'll be getting that sorted over the next few days!

We hope you enjoy your new membership with us!

Richard, PureGym

Rated 1 out of 5 stars
PureGym UK - Liverpool Central logo

Reply from PureGym UK - Liverpool Central

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. Would you be able to tell us the reason behind your comments and rating so we can better understand this?

Thanks, PureGym

Rated 5 out of 5 stars

Very good quality equipment would be…

Very good quality equipment would be better if there were a larger area for weight/dumbells

3 March 2024
PureGym UK - Liverpool Central logo

Reply from PureGym UK - Liverpool Central

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

A welcome in Liverpool

The gym was well laid out with plenty of equipment, there was easy access to the gym for disabled people and the staff were friendly and professional.

25 February 2024
PureGym UK - Liverpool Central logo

Reply from PureGym UK - Liverpool Central

Hi John, thank you for taking the time to leave this 5* review.

It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!

Richard, PureGym

Rated 3 out of 5 stars

Gym floor was too cold

Gym floor was too cold, weights are so far apart and not a lot of multiple machines.
Could also do with some labelling to decide areas

24 February 2024
PureGym UK - Liverpool Central logo

Reply from PureGym UK - Liverpool Central

Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

We would like to assure you that we are reviewing feedback and will ensure these points are addressed in club.

We are always looking to make improvements to give our members the very best!
If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Rated 5 out of 5 stars

Great choice of equipment

Great choice of equipment, opening hours and and the refurbishment along with the increase of discs make Liverpool Central PureGym a great choice.

17 February 2024
Unprompted review
PureGym UK - Liverpool Central logo

Reply from PureGym UK - Liverpool Central

Hi , thank you for the 5* review and welcome to PureGym. We hope you continue to enjoy your visits to the gym! Thanks, PureGym

Rated 1 out of 5 stars

I wish I didn't give them a second chance

First day back in this specific gym since I decided to stay away from it back in October 2023. I heard that it has been better and that new kit and equipment had been installed, so i wanted to give it one more chance. Shouldn't have done that. Many of the problems that led me to leave them in the first place still persist. There are not enough machines to accomodate the visitors, ventilation is terrible, and the toilets are disgusting, a lot of the lockers in the changing room are faulty. Leaving again at the end of the month and not coming back ever.

3 February 2024
PureGym UK - Liverpool Central logo

Reply from PureGym UK - Liverpool Central

Hi Mohamed. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.

Thanks, PureGym

Rated 1 out of 5 stars
PureGym UK - Liverpool Central logo

Reply from PureGym UK - Liverpool Central

Hi, thanks for leaving us this review. We are sorry to see this is 1 star.

We are sorry to hear this. We do hope this has now been resolved. If you do require any further help going forward, we advise contacting Member Services via email or social media as they will be happy to advise and assist you further.

Thanks, PureGym

Rated 4 out of 5 stars

Great upgrade

The new upgrade is brilliant. Don’t have to wait as long for squat racks and is very clean. Very friendly staff!

31 January 2024
Unprompted review
PureGym UK - Liverpool Central logo

Reply from PureGym UK - Liverpool Central

Hi Chie. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Very good

A lot of equipment for different areas of the body and very spacious

25 January 2024
PureGym UK - Liverpool Central logo

Reply from PureGym UK - Liverpool Central

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Look nice

Look nice. Need new pt

19 January 2024
Unprompted review
PureGym UK - Liverpool Central logo

Reply from PureGym UK - Liverpool Central

Hi Natalie, it's great to hear you're enjoying PureGym, and thank you for the 5* review!

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