I love going gym, not just for the workouts itself but I feel better there, also its always clean and tidy compared to other gyms and the equipment they have are exceptional. Almost like people are supporting me without actually doing anything. Just going gym and seeing people work out and do their stuff even if its a struggle for them makes me more motivated and disciplined to become a better person. I feel as though this feeling I get is something I can't get anywhere else and I'd 100% recommend the gym to my friends and family.

Services memberships helper did amazing with me

Glen is amazing person. Making me feel relaxed, comfortable and confident.

Reliable equipment but the air con has been broken for months, it's super warm, sweaty and stinky. We pay so much in subscription that it's disgraceful it's not been fixed. For a multi million pound company you should be ashamed.

Very efficient in rectifying a membership issue, very responsive through the Messenger APP, email not so good not, but that might be they seen both not sure but overall very good 👍🏻

I never gave a 10 because some of the equipment is looking a bit worse for wear, also treadmill upstairs not calibrated properly

I was looking for a gym that has a private ladies-only space. I found exactly what I was looking for at PureGym—it’s amazing! I’m really happy to have found it.

I’ve had a very disappointing experience at PureGym Holloway Road over the last year. In my experience, the atmosphere has become increasingly unpleasant, with both the PTs and management contributing to this.
Both my cousin and I have also repeatedly found the changing rooms and toilets to be dirty and poorly maintained. We have raised these concerns, along with other complaints, directly with management, but it feels like everything you report simply goes unheard. Despite multiple complaints over the past year, there has been no meaningful improvement.
After giving the branch plenty of opportunities to address these issues, I’ve now decided to leave and use another gym instead. It’s frustrating to feel that member feedback isn’t being listened to or acted upon.
There are better options nearby, and based on our experience at this branch, I would not recommend it.

Nice, well-equipped gym with good lighting and music. The gym was clean, spacious and had a good variety of equipment. I also really liked the hydration machine and the selection of free drinks. The overall atmosphere was very good. One improvement would be to have more mirrors, especially around the workout areas.

Open 24hrs, Clean, Lots of equipment, Friendly staff.

Always clean, tidy, well equipped and organised with friendly approachable staff.

PureGym Cricklewood has recently opened!

It’s a fantastic gym and has all the right facilities I was searching for in a gym. Nathan Ranger, the manager is absolutely incredible. He delivers thrilling classes, is always friendly and approachable, and works extremely hard to ensure all members of the gym have what they need. He delivered a fantastic induction recently, and made as all feel included. Especially as a female, he told us to not feel intimidated by certain areas of the gym, regardless of our ability or stage in our fitness journey. He is diligent in his role, always on his feet, and makes the gym a wonderful place to be. He is an asset to PureGym, a great representative of the company and deserves a raise!

The other trainers- Natasha Michael, and Wayne are also terrific, and together they deliver a robust programme of fitness which helps us achieve our goals.

I would highly recommend PureGym Cricklewood to friends and family.

This gym has the best manager and staff I have ever been to - the classes are superb and it has a real family atmosphere. You should be very proud of them.

The staff have made me feel welcome and been very supportive.The gym itself has all the equipment I would ever need. It's always clean and well maintained and it's good value.

My daughter’s entire locker has been broken into and all the contents have been stolen. It is absolutely shocking. I wonder if there are other with similar reports. There is no one at the desk to report the problem to when she arrived at 7am on Monday morning.

It's a big gym with all the equipment you need to train and more I would definitely recommend to a friend or family

Easy check in clean lots of equipment impressed overall

Clean - New - functional quiet gym.

Super friendly manager Tom, excellent PT Jen, and all the equipment I need.