PureGym UK - London Camberwell Southampton Way Reviews 45

TrustScore 3.5 out of 5

3.6

191-199 Southampton Way, SE5 7EJ London, GB


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Rated 5 out of 5 stars

I joined PureGym on Southampton Way 2 months ago and couldn't be happier with my choice. I attend 2-3 classes a week and the instructors (especially Matt, Sydney and Adonis) are all friendly, encourag... See more

Rated 5 out of 5 stars

The vibe was very calm. Everyone was friendly and willing to help and no one cares about what you do as long as it doesn’t affect them

Company replied

Rated 5 out of 5 stars

Clean and tidy gym. Staff are very helpful and welcoming. Everyone will feel comfortable working out there. Adonis was very helpful in showing me how to use different equipment and exercises, very kno... See more

Company replied

Rated 2 out of 5 stars

Very small gym, even with 2 floors. Barely space on peak times and few machines missing. Cleaning stand hasn't been refilled in ages and some out of service machines have been that way for couple of w... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - London Camberwell Southampton Way

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • 191-199 Southampton Way, SE5 7EJ, London, United Kingdom

3.6

Average

TrustScore 3.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

The PurgeGym Experience

The vibe was very calm. Everyone was friendly and willing to help and no one cares about what you do as long as it doesn’t affect them

14 March 2026
Unprompted review
PureGym UK - London Camberwell Southampton Way logo

Reply from PureGym UK - London Camberwell Southampton Way

Hi - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall! Looking forward to seeing you back soon! Thanks, PureGym

Rated 1 out of 5 stars

Received 3 days pass into southampton…

Southampton way gym.Very good but small upstairs.Lots of equipment old,in good condition.people all friendly.Staff always around most days.lockers are broken.showers mostly dirty,not to worry the cleaners always there.gym quite good.

30 December 2025
Unprompted review
PureGym UK - London Camberwell Southampton Way logo

Reply from PureGym UK - London Camberwell Southampton Way

Hi Angel- Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym, please contact the Gym Manager who will be happy to discuss this further. There will be hours in the week where your gym will be unstaffed, however our CCTV is active 24/7. You can read about unstaffed hours and safety and security in the gym on our website for more information. Thanks, PureGym.

Rated 1 out of 5 stars

Apparently I work out at the “worst”…

Apparently I work out at the “worst” pure gym in camberwell but still have to pay the high fees. If you pick a place you should pay for what you get.i have seen very fancy ones so it’s weird there is such a difference in facilities but not price

22 September 2025
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Reply from PureGym UK - London Camberwell Southampton Way

Hi there - Thanks for taking the time to leave this rating, but I'm sorry to see it's 1 star.

We are always keen to receive feedback so we can improve our service, but it would help us if you could get in touch directly to provide more information about where we may be able to improve.

We'd love to talk to you in more detail, so if you have feedback the best way to pass it on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed and will be taken into consideration for updates and improvements, or you can contact Member Services. Thanks, PureGym

Rated 5 out of 5 stars

Great team

Three day trial, everyone was very friendly and welcoming :) so I have joined

3 September 2025
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Reply from PureGym UK - London Camberwell Southampton Way

Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall and that you have joined, we hope you enjoy your membership! Thanks, PureGym

Rated 2 out of 5 stars

The gym had an awful smell last night

The gym had an awful smell last night. Also the paper tissue wasn’t replaced so we couldn’t clean the equipment after use. I had to use toilet tissue

7 January 2025
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Reply from PureGym UK - London Camberwell Southampton Way

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleaning supplies being available to members and staff and this will be dealt with. Thanks, PureGym.

Rated 5 out of 5 stars

Very nice and cool

Very nice and cool

31 July 2024
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Reply from PureGym UK - London Camberwell Southampton Way

Hi there! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Hope you enjoy your time with us! Thanks, PureGym

Rated 1 out of 5 stars

Basically all the equipment is old and…

Basically all the equipment is old and broken and a few machines are broken and doesn't get fixed.

16 February 2024
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Reply from PureGym UK - London Camberwell Southampton Way

Hi Eladio. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken.

We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible.

If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym

Rated 5 out of 5 stars

Friendly gym

Friendly gym, close by

14 January 2024
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Reply from PureGym UK - London Camberwell Southampton Way

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Atmosphere is great!

I go there daily and the atmosphere is great there, all the equipment is there for all muscle groups and assistance is there if needed.

30 January 2024
Unprompted review
PureGym UK - London Camberwell Southampton Way logo

Reply from PureGym UK - London Camberwell Southampton Way

Hi Edward, it's great to hear you're enjoying PureGym, and thank you for the 5* review!

Rated 5 out of 5 stars

Friendly staff

Friendly staff, all the equipment I needed was there. And a very comfortable environment & workout space.

25 January 2024
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Reply from PureGym UK - London Camberwell Southampton Way

Hi Ayo, thank you for taking the time to leave this review, we are delighted to see this is 5*s.

It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!

Rated 5 out of 5 stars

Amazing Gym

Amazing Gym experience, the management team are great! Adonis assisted me with my Squats and was super friendly!

23 January 2024
PureGym UK - London Camberwell Southampton Way logo

Reply from PureGym UK - London Camberwell Southampton Way

Hi there, thank you for taking the time to leave this review, we are delighted to see this is 5*s.

It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!

Rated 4 out of 5 stars

I was able to fo my workout without…

I was able to fo my workout without having to wait too long to use equipment

26 December 2023
Unprompted review
PureGym UK - London Camberwell Southampton Way logo

Reply from PureGym UK - London Camberwell Southampton Way

Hi Angela. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

good gym

friendly staff, good range of equipment, nice gym overall

21 December 2023
PureGym UK - London Camberwell Southampton Way logo

Reply from PureGym UK - London Camberwell Southampton Way

Hi there! Thank you for taking the time to leave this review, we are delighted to see this is 5*s.

It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!

Rated 1 out of 5 stars

I join the gym for its classes and now…

I join the gym for its classes and now all the great instructors has been remove or classes has been cancel. So heavily disappointed.

21 December 2023
PureGym UK - London Camberwell Southampton Way logo

Reply from PureGym UK - London Camberwell Southampton Way

Hi, thank you for leaving us this review. We are sorry to see this is 1 star.

We are also sorry to hear this. If you wish to discuss your concerns regarding the classes we would advise doing so with the Gym Manager.

Thanks, PureGym

Rated 5 out of 5 stars
PureGym UK - London Camberwell Southampton Way logo

Reply from PureGym UK - London Camberwell Southampton Way

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Great gym

Great gym, only been going a couple of weeks but always looks clean, the staff are great and they have a good selection of free weights and machine.

15 October 2023
PureGym UK - London Camberwell Southampton Way logo

Reply from PureGym UK - London Camberwell Southampton Way

Hi Paul. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Nice clean gym with everything you…

Nice clean gym with everything you could need

15 October 2023
PureGym UK - London Camberwell Southampton Way logo

Reply from PureGym UK - London Camberwell Southampton Way

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 1 out of 5 stars

I am paying for a 24 hour service but…

I am paying for a 24 hour service but for 25% of this I cannot access the showers. This should be credited back on my account.

3 July 2023
PureGym UK - London Camberwell Southampton Way logo

Reply from PureGym UK - London Camberwell Southampton Way

Hi Patrick. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time etc.) so this can be investigated.

Thanks, PureGym.

Rated 4 out of 5 stars

Small but decently equipped gym

Small but decently equipped gym, equipment and facilities are clean. The staff are friendly too!

8 June 2023
Unprompted review
PureGym UK - London Camberwell Southampton Way logo

Reply from PureGym UK - London Camberwell Southampton Way

Hi MayM. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

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