PureGym UK - London Edgware Reviews 111

TrustScore 4.5 out of 5

4.3

67 - 79 Station Road, HA8 7JG London, GB


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Rated 4 out of 5 stars

I love PureGym Edgware because there are so many classes to choose from, it's centrally located, and the membership is affordable. My only complaints are that the room where the classes are held is n... See more

Rated 3 out of 5 stars

Edgware gym opens 7am . In this cold weather the gym is too cold for the early people. The heating should be started well before. There is broken tap and soap dispenser in Man's changing room which... See more

Company replied

Rated 5 out of 5 stars

I wanted to extend a big thank you to Indy Personal Trainer for today's group class! Indy did an outstanding job guiding us through the exercises and correcting our posture. I truly appreciated his... See more

Company replied

Rated 5 out of 5 stars

Finding the right personal trainer has been hard over the past few years. But having Danniella as PT since April has been the best choice I have made she’s the best personal trainer I have ever ha... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - London Edgware

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • 67 - 79 Station Road, HA8 7JG, London, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

111 reviews

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Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I’ve been to a few gym sessions

I’ve been to a few gym sessions, and the trainer has been really nice, enthusiastic and encouraging. Indy is his name, and I recommend him to anyone who would like to go to the gym but lack motivation

22 November 2024
Unprompted review
PureGym UK - London Edgware logo

Reply from PureGym UK - London Edgware

Hi King - Thank you for taking the time to leave this review! We’re delighted to hear that you’re having such a transformational experience in our gym.

Helping our clients achieve their goals and feel their best is what drives us every day, and your kind words mean the world to us. Keep up the amazing work—we’re excited to continue supporting you on your fitness journey! Thanks, PureGym.

Rated 5 out of 5 stars

THE gym

Honestly, it’s a great community with respectful gym goers and committed trainers. Every time I go it’s a joy to feel my muscles burning and my heart pumping, because everyone around me is working just as hard.

14 November 2024
PureGym UK - London Edgware logo

Reply from PureGym UK - London Edgware

Hi Melissa! Thanks for taking the time to leave this 5 star review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so; it is great to hear about your experience at London Edgware.
Enjoy your next workout! Thanks, PureGym

Rated 5 out of 5 stars

Great gym

Great gym, friendly staff. Good selection of equipment and classes. Easy access. Clean and tidy

21 October 2024
Unprompted review
PureGym UK - London Edgware logo

Reply from PureGym UK - London Edgware

Hi Glyn - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

I love Pure Gym because it offers a…

I love Pure Gym because it offers a convenient and flexible workout environment that fits perfectly into my busy schedule. The timing access allows me to train whenever I want, whether it's early in the morning or late at night. The variety of equipment is impressive, catering to all fitness levels, and I appreciate the clean and well-maintained facilities. Plus, the supportive community and friendly staff create a motivating atmosphere that encourages me to push my limits and achieve my fitness goals. Overall, Pure Gym makes working out enjoyable and accessible!

27 September 2024
Unprompted review
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Reply from PureGym UK - London Edgware

Hi Haldika - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 3 out of 5 stars

Place is small

Place is small. Not enough space

14 September 2024
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Reply from PureGym UK - London Edgware

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates.

If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Rated 5 out of 5 stars

Thank you! - Gym group class

I wanted to extend a big thank you to Indy Personal Trainer for today's group class! Indy did an outstanding job guiding us through the exercises and correcting our posture. I truly appreciated his attention to detail, particularly with the weights. Shout-out to PT Indy for his excellent work! I’m looking forward to more sessions.

29 August 2024
Unprompted review
PureGym UK - London Edgware logo

Reply from PureGym UK - London Edgware

Hi Angelina. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We love being able to help and chat to our members when given the opportunity to do so; great to hear you enjoyed your class with Indy!

Hope you continue to enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

Very quick and easy sign up process

Very quick and easy sign up process. They should give more detail on what the member benefits are.

12 August 2024
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Reply from PureGym UK - London Edgware

Hi Dilesh! Thanks for taking the time to leave this 5 star review, we always appreciate and take on board member feedback.
It is great to hear the joining process was quick, and straightforward.

Via the Membership Options page there will be a full list of what's included within each membership or prior to signing up you can visit https://www.puregym.com/membership-options/

In the meantime, we do hope you enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

1st day at gym

Very welcoming by staff. Given a tour of gym. Very clean. Excellent equipment. Nice ambiance.

9 July 2024
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Reply from PureGym UK - London Edgware

Hey Alex - That's awesome to hear and thanks for the 5* feedback!

We hope to see you in the gym in future!

Thanks, PureGym

Rated 5 out of 5 stars

Sara’s fabulous class 🙌🏽🙌🏽

Fabulous class done by the wonderful instructor Sara.

The three best instructors are Sara, Daniela & Bradley (they haven’t been ranked).

10 March 2024
Unprompted review
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Reply from PureGym UK - London Edgware

Hi Anne-Marie! Thank you for taking the time to leave this 5 star review!

We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts.

We are very happy to hear you have enjoyed your classes with our instructors, and hope you enjoy your future visits! Thanks, PureGym

Rated 4 out of 5 stars

Clean

Clean, calm, spacious

29 February 2024
PureGym UK - London Edgware logo

Reply from PureGym UK - London Edgware

Hi Jessica. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Renewed membership review

Just renewed membership very smooth first workout

15 February 2024
PureGym UK - London Edgware logo

Reply from PureGym UK - London Edgware

Hi - it's great to hear you're enjoying PureGym, and thank you for the 5* review! Thanks, PureGym

Rated 2 out of 5 stars

It is becoming worse every time I visit.

This branch is so busy, full of people in every hours in a day specially evening! The equipment are full and if I want to do a set I have to wait alot!
The ventilation at group classes are awful and I can’t even breath!
Woman area is not big enough, the equipment are not enough.
The toilets are always smell so bad and dirty and generally It is becoming worse every time I visit.

9 February 2024
PureGym UK - London Edgware logo

Reply from PureGym UK - London Edgware

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym.

Thanks, PureGym

Rated 3 out of 5 stars

Your advert states that there was no…

Your advert states that there was no joining fee and you offering a 50% discount but I have been charged full amount plus joining fee.

12 February 2024
PureGym UK - London Edgware logo

Reply from PureGym UK - London Edgware

Hi Ian, thanks for leaving us this review. We appreciate and value our member feedback.

We are sorry to hear this. We do hope this has now been resolved. If you still require help, we advise contacting Member Services via email or social media as they will be happy to advise and assist you further.

Thanks, PureGym

Rated 3 out of 5 stars

The gym is good but need sauna.

The gym is good, but it is small and lacks steam and sauna facilities. Furthermore, the Pure Gym workout app should be designed to function similarly to a bodyfit app, such as Beeping, once the rest period has ended.

2 February 2024
PureGym UK - London Edgware logo

Reply from PureGym UK - London Edgware

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We don't have pools/saunas etc. as standard in our gyms as our focus is on providing quality fitness equipment while keeping costs affordable for all members.

Thanks, PureGym

Rated 4 out of 5 stars

Well equipped gym .

Good experience as it was my first time.Lots of equipment for different levels.Good atmosphere, especially as it is now renovated..Free long term parking for Gym users would be a bonus !

30 January 2024
PureGym UK - London Edgware logo

Reply from PureGym UK - London Edgware

Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Example for all.

Allow me to drop some truth about James Shirvell at Edgware, gym manager extraordinaire, beyond compare. Not my style to write reviews, i confess, but James deserves props, no room for less.

He’s not your average boss, you won't catch him chilling in a chair, feet up phone swiping, that’s not James’ affair. He’s on the floor, leading his crew, even though some of his crew don’t follow his cue, 🤔… there’s no standard too low, he’s always breaking through.

On the phone with head office, making plays to improve his gym, training clients one on one, in so many ways. But here’s the kicker, what truly sets him apart, he’s scrubbing those floors, a work of heart. For a manager willing to scrub floors, I can’t help but admire this guy.

Cleaning surfaces, toilets, as if he’s the cleaner, better yet, he does it like it's his own house his cleaning, pride in his grind, not for some fleeting gain. If he was an uber service, 5 star rating, unlimited tips, just because… you know. Pro to the core, discipline his middle name.

So, for all you young souls out there, on the go chasing dreams, i suggest you watch James, let his actions guide you. Implement his drive, let it unfold, guaranteed, your goals will be gold.

James, keep on grinding, as you are the star of the show, inspiration flowing, breaking every foe. Keep soaring, my guy, because in this gym game you reign supreme, a one way ticket to success, breaking every chain.

Oh, one more thing, on a serious note, that’s enough. Stop getting bigger, you’re big enough yeah, trying to make folks feel jealous, F out of here… 💪 ✌️

20 January 2024
Unprompted review
Rated 1 out of 5 stars

Lake of classes

I joined this gym in October and by mid November work started to improve the gym which is a good thing however what this means is that from the last few weeks in November till what seems like mid December there are no classes, the only§ reason I joined the gym is for the classes. To date no one has been able to tell me when classes will resume, I think the least that can be done is keep their members informed. I don’t see why I should be paying membership for a gym I can’t attend because they are not providing classes. Yes I know I can go to another PureGym, however these are not necessarily convenient for me nor do they offer the classes I want at the same time as the Edgware classes.

27 November 2023
Unprompted review
PureGym UK - London Edgware logo

Reply from PureGym UK - London Edgware

Hi Dee. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager who will be bale to provide you further information regarding the classes. Classes are a free services as part of purchasing a membership so a refund would not be issued for classes alone.

Thanks, PureGym.

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