Well trained, professional and friendly staff. I have been helped several times whilst working out in the gym by one of the trainers when I was using the equipment wrongly. Great value for money... See more
Company replied
Location
Switch locationEast End Road, N3 2TA London, GB
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See what reviewers are saying
Really enjoyed my ten or more years at Puregym! I started at Colindale, moved briefly to Edgware and then finally settled at Puregym in Finchley. The latter was an incredibly modern, extremely large... See more
Company replied
Good gym but the smell of sweat in the premise is overpowering. It stinks horrible and put me off. I don’t know how people survive to this, but not me. I had to quit. Please upgrade / fix your AC and... See more
Company replied
It has been more than two years that I raised a problem with the management team about the deadlift platform, it has potholes and they have never looked into it to fix the issue! You can imagine when... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - London Finchley
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
East End Road, N3 2TA, London, United Kingdom
3.7
Average
193 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Reply from PureGym UK - London Finchley
Hi Hiren. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
East Finchley Puregym is incredible
East Finchley Puregym is incredible.
Excellent range of classes and fabulous instructors.
30 November 2025
Unprompted review
Reply from PureGym UK - London Finchley
Hi Rachel - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for the gym team and classes! Thanks, PureGym
Woman section
I go to this branch just because they have woman section but men personal trainer and coaches keep coming in and it really bothering and it make some woman uncomfortable and if it’s woman section why men trainers should coming in?
1 November 2025
Unprompted review
Reply from PureGym UK - London Finchley
Hi Nour - Thank you for taking the time to leave this review, we are sorry to see this is 1 star.
With regard to the women’s workout space, male personal trainers and their clients are able to train in this area during their personal training sessions.
We do appreciate your feedback and always ensure feedback is gathered and reviewed internally, so we can continue to provide a great service to our members. Thanks, PureGym
Difficult to access machines
Difficult to access machines, gym is too busy with children
22 October 2025
Reply from PureGym UK - London Finchley
Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym. Thanks, PureGym
Jeff was very patient as was having…
Jeff was very patient as was having issues with signing up via an app.
6 October 2025
Reply from PureGym UK - London Finchley
Hi there - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym
I love this gym
I love this gym. It's a great atmosphere, well maintained, clean, nice availability of equipment, lovely staff. Everyone here is rooting for everyone else.
26 September 2025
Unprompted review
Reply from PureGym UK - London Finchley
Hi there - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout. It’s great to see your positive comments! Thanks, PureGym
Annoying
No one there, no one to help figure out if you want to join or not, just a faceless machine for entry.
Once joined the security doors for entry remain annoyingly slow to enter, and the app doesn’t help with a “warming up” wait message whenever you try to access your card.
Gym is a weird layout, lots of different areas in different floors, hard to get from one machine to the next in a normal way.
15 August 2025
Reply from PureGym UK - London Finchley
Hi there - Thank you for taking to the time to leave this review, we are sorry to see this is 2 stars and that you had not been able to find a member of staff to assist you on your visit. With this being during a staffed hour, it may be that staff were completing duties not on the gym floor at the time of your visit. We would ask that you reach out directly to your gym management team via email, which can be located on your gyms home page. You can also reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym
The smell was revolting of the whole…
The smell was revolting of the whole gym
it smelt really bad in and out up stairs was just a little hack able the ac was terrible leading to the whole gym smelling bad and downstairs men changing room smells of poo.
16 September 2025
Reply from PureGym UK - London Finchley
Hi Adnan - Thank you for taking the time to leave this review, we are sorry to see this is 1 star. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time) so this can be investigated. Thanks, PureGym.
Puregym Finchley 1 star review.
Your members like to slam weights (machine), don’t clean up after themselves, leave sweaty benches/ bars, little to no decorum
3 August 2025
Reply from PureGym UK - London Finchley
Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. If you have more information/feedback/suggestions/concerns the best way to pass it/them on for practical action is always to get in touch directly with the Gym Manager. You can approach them in the gym or leave a comment in the feedback box as this is regularly reviewed for updates and improvements. Thanks, PureGym
I have no opinion
Hello, everything in your club is very good and accurate compared to the tuition you receive, but the club members are of different nationalities, so they don't have a single clue because of the different cultures.
16 June 2025
Unprompted review
Reply from PureGym UK - London Finchley
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Very untidy
Very untidy , poor lighting staff didn’t move from the desk for two hours no promo codes work on the website no visible water fountains extremely poor all round
12 June 2025
Reply from PureGym UK - London Finchley
Hi Mark. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Thanks, PureGym
Habib at PureGym Finchley
I’ve been at PureGym Finchley quite a few years now and can honestly say nothing beats Habib’s spin class. Hands down the best spin class you will experience! The energy the vibes the music is second to None. I look forward to Habib’s class all week it’s my absolute highlight. Go sign up!
22 May 2025
Unprompted review
Reply from PureGym UK - London Finchley
Hi Abigail - Thanks for taking the time to leave this review, we are really pleased to see it is 5 stars! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It's great to hear your positive feedback for these classes! Thanks, PureGym
Love the spin!!!
Love the classes here, especially Sharon's spin class on a Wed and Saturday morning, I'm finally getting leaner! Excited for my next one! Really good gym!
14 May 2025
Unprompted review
Reply from PureGym UK - London Finchley
Hi Bert - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. We are really happy to hear you enjoy these classes, we look forward to seeing you back and be a part of your fitness journey! Thanks, PureGym
Fab training space & great spinning class with Sharon
Fantastic training space, very friendly and love the fact it's 24/7. I did a great spin class at East Finchley with Sharon, it was only £5 and I could just tap and spin! Can't wait for the next one, highly recommended.
14 May 2025
Unprompted review
Reply from PureGym UK - London Finchley
Hi Dalia - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. We are really happy to hear you enjoyed this class specifically! Thanks, PureGym
Easy joining and member set up
11 May 2025
Reply from PureGym UK - London Finchley
Hi Nicolas - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym
Reply from PureGym UK - London Finchley
Hi Robin - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager/Member Services to provide more information (such as date and time) so this can be properly investigated. Thanks, PureGym
Very good 👍 👍👍
30 April 2025
Unprompted review
Reply from PureGym UK - London Finchley
Hi Bahram. Thanks for taking the time to leave this review, we are really pleased to see this positive comment! Thanks, PureGym
Process was simple and fast
28 April 2025
Reply from PureGym UK - London Finchley
Hi Ronnie. Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym
Reply from PureGym UK - London Finchley
Hi Jason - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.
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