I have attended classes at Greenwich and Greenwich Movement for a few weeks, and I really enjoy the challenge of them. I like the variety of classes and trainers. It is important that I am able to ac... See more
Company replied
Location
Switch location6 Lovibond Lane, SE10 9FY London, GB
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I changed gym because I had time out with an injury & I wanted somewhere new & closer to home. It is impossible for me to not compare Better & PureGym, but in so many ways also unfair. Range and avail... See more
Company replied
I would have given this gym a 5 previously (been coming here about 4 years). It used to be the less rough/noisy/intimidating sister to London Greenwich, the staff used to be so friendly & upstairs the... See more
Company replied
The environment is clean, calm, and the equipment is good. The only reason I didn't give it 5 stars is because there are some very popular machines (leg press, Smith press) which are always busy and s... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - London Greenwich Movement
Written by the company
Membership Help
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
6 Lovibond Lane, SE10 9FY, London, United Kingdom
4.3
Excellent
28 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have attended classes at Greenwich…
I have attended classes at Greenwich and Greenwich Movement for a few weeks, and I really enjoy the challenge of them. I like the variety of classes and trainers. It is important that I am able to access a variety of workouts in this early stage of my fitness journey.
3 February 2026
Unprompted review
Reply from PureGym UK - London Greenwich Movement
Hi Jane. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts. Our app also has lots of features so that members can get the most out of their membership! It’s great to hear you've enjoyed your recent classes and we hope you continue to enjoy using the gym overall! Thanks, PureGym
Great experience
Nice atmosphere with good selection and availability of equipment.
Very clean and well maintained with nice facilities, lighting and temperature.
9 September 2025
Unprompted review
Reply from PureGym UK - London Greenwich Movement
Hi James. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
It was easy to re-join
It was easy to re-join, with a range of membership options which offered a reasonable price, and a good choice of gyms
30 October 2024
Reply from PureGym UK - London Greenwich Movement
Hi Mo - Thank you for taking the time to leave this review!
We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. We are really happy to hear you enjoy using the gym! Thanks, PureGym
Untidy
Trained late on Sat night.
Weights all over the gym floor, dumbbells not put back correctly in racks
Lacked atmosphere,equipment needs upgrading.
3 May 2024
Reply from PureGym UK - London Greenwich Movement
Hi Mr Mahony. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused on your visit.
It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this.
However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this.
We are always looking to make improvements to give our members the very best!
If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
Its new to me; so far, so good!
I changed gym because I had time out with an injury & I wanted somewhere new & closer to home. It is impossible for me to not compare Better & PureGym, but in so many ways also unfair. Range and availability of equipment is good. Cleanliness is good. Main thing is different brand of equipment, which cuts two ways - what's expected, what's useful. Better have TechnoGym, PureGym have Matrix. I will adapt, but fond memories of TechnoGym kit.
4 March 2024
Reply from PureGym UK - London Greenwich Movement
Hi DR. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Greenwich movement has been shocking…
Greenwich movement has been shocking recently! Studio class bookings being made last minute to ‘functional area’ which is a very small space and busy with other people on the gym floor and when I questioned the change the instructor said ‘are you worried about other people looking at you down here’ which is so unprofessional! If I wanted to use the functional area I would book a class in the functional area. If I book the studio I would like to have my class in the studio.
Friday lunchtime class cancelled with no warning when I have to travel there by train on my lunch break is just not acceptable. This gym is becoming a joke and unfortunately I’m cancelling my membership!
15 February 2024
Unprompted review
Reply from PureGym UK - London Greenwich Movement
Hi Sally. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated.
Thanks, PureGym.
The atmosphere is amazing
Amazing environment and great gym the location is superb 👌🏿
19 October 2023
Unprompted review
Reply from PureGym UK - London Greenwich Movement
Hi Doyin. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Good but often busy
The environment is clean, calm, and the equipment is good. The only reason I didn't give it 5 stars is because there are some very popular machines (leg press, Smith press) which are always busy and so you have to wait around to use them
14 May 2023
Reply from PureGym UK - London Greenwich Movement
Hi N Long. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym.
Thanks, PureGym
Great class today at 6:45
19 April 2023
Reply from PureGym UK - London Greenwich Movement
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy the classes and using the gym overall!
Thanks, PureGym
It is a place of relative comfort to…
It is a place of relative comfort to achieve my fitness goals and was easy to use the equipment.
11 April 2023
Unprompted review
Reply from PureGym UK - London Greenwich Movement
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Too expensive dirty showers PT are late…
Too expensive dirty showers PT are late to sessions
18 February 2023
Reply from PureGym UK - London Greenwich Movement
Hi Yolanda. Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Thanks, PureGym
TURN DOWN THE MUSIC
I would have given this gym a 5 previously (been coming here about 4 years). It used to be the less rough/noisy/intimidating sister to London Greenwich, the staff used to be so friendly & upstairs there was not loud music blaring. Yeah those days are gone. I was there this evening the music was unbearably loud upstairs, last week there was a young man rapping at the top of his voice the whole time I was in there ( I could hear him clearly through noise cancelling headphones) and the assistant said not one word to him. There's so many things wrong that I'm cancelling. Such a disappointment it's become like London Greenwich which is frightful.
1 February 2023
Unprompted review
Reply from PureGym UK - London Greenwich Movement
Hi Katy. Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We always appreciate and take on board member feedback.
We are sorry to hear of your negative experience with PureGym and would like to also apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Thanks, PureGym
All good
All good, given 4* due to lack of music upstairs. They have music downstairs but not upstairs. This keeps happening every week.
27 September 2022
Reply from PureGym UK - London Greenwich Movement
Hi Piotr. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It's great to hear you enjoy using the gym overall.
Thanks, PureGym
Reply from PureGym UK - London Greenwich Movement
Hi Christopher. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Great gym fora good price
16 September 2022
Unprompted review
Reply from PureGym UK - London Greenwich Movement
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you using the gym overall!
Thanks, PureGym
I try to find a complaint number about…
I try to find a complaint number about manager. And she not give a name for complaint .She not give any information about management . And I try to talk with her and she igmore me and walk away. My lock is stuck and she is very very rude. Very bad management. If any one see my review please send me a complaint number.
29 June 2022
Reply from PureGym UK - London Greenwich Movement
Hi. Thanks for taking the time to leave this review. We are sorry to see it's 1 star.
If you could please contact Member Services via email or social media and they will be happy to assist you further.
Thanks, PureGym
Classes cancelled last minute.
21 June 2022
Reply from PureGym UK - London Greenwich Movement
Hi. Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We always appreciate and take on board member feedback.
Some classes may be cancelled last minute if there is a PT emergency or not enough members to run the full class. For further information regarding why a class may have been cancelled, we advise speaking to the Gym Manager.
We apologise for any inconvenience.
Thanks, PureGym
All good with the gym so far but…
All good with the gym so far but I consider it unacceptable to have a carpet throughout the gym for hygiene reasons ( I think this is the case across all your gyms ). Carpet shouldn’t be put in any area of the gym. Regardless how well/often is cleaned ( if it’s ever sanitised ) it’s still a carpet and definitely not suitable for a public space, especially a gym. I understand it may be the cheapest material to put on the floor but it should always be quality over price.
12 June 2022
Reply from PureGym UK - London Greenwich Movement
Hi George. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Great equipment and good locations
Great equipment and good locations, not too busy.
The only nuisance is the Protocol used by the personal trainers. Haven’t often seen this in other gyms where the PT keep a multitude of equipment occupied during 1 hour sessions. It’s very obtrusive to other paying members and seems to be PureGym protocol?
12 June 2022
Reply from PureGym UK - London Greenwich Movement
Hi Fabio. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
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