I am studying in London from the States currently and visited Pure Gym today. I cannot say more positive things about it, extremely clean, all equipment worked properly, and the gym didn’t lack any eq... See more
Company replied
Location
Switch locationMaple House, W1T 7NE London, GB
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It's convenient, it's clean, nice showers, good classes. the only negatives are; the time table for classes is not set. Can't always go to the classes you need as every week the schedule is so diff... See more
Company replied
Loved it. The instructor (Max) is very helpful and entertaining. I like how he explains things, very clear. He would give options to some exercises as well if we want to focus on different parts, we c... See more
Company replied
Just want to give a shout out to the staff of Tottenham Court Road. I left my Bose Headphones last April during unstaffed hours. I immediately went back the next morning and approached Max, one of the... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - London Tottenham Court Road
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Maple House, W1T 7NE, London, United Kingdom
3.6
Average
62 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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nice all together
1 July 2025
Reply from PureGym UK - London Tottenham Court Road
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym
No price difference between student and…
No price difference between student and regular membership, only discounted price for three months, expensive price
21 November 2025
Reply from PureGym UK - London Tottenham Court Road
Hi there - Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We have a range of memberships that are available and student memberships are available via the third party company, UNiDAYS, with 6, 9, & 12 month offers on fixed term memberships. Thanks, PureGym
Very helpful and informative…
Very helpful and informative introduction to the gym from Michell, the gym manager.
10 November 2025
Reply from PureGym UK - London Tottenham Court Road
Hi Keith - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to our members when given the opportunity to do so! We are really happy to hear of this experience, we hope you enjoy your new membership! Thanks, PureGym
I was having a nice time with my…
I was having a nice time with my friends working out, and all of a sudden, one PT came and confined an area with loud music. He was so aggressive, and whoever was trying to pass through his area, he would shout. It really ruined the overall experience of my training
15 August 2025
Reply from PureGym UK - London Tottenham Court Road
Hi there - Thank you for taking the time to leave this review, we are sorry to hear that this has been your experience and see that this is 2 stars. It would help us if you could get in touch directly with Gym Manager to provide more information regarding your concerns (such as date and time or names etc.) so that this be looked into further. Thanks, PureGym
I don't recommend it.
The changing rooms are dirty.
During the day when classes are taking place, there are no weights available because the trainer uses all of them for the group.
16 July 2025
Unprompted review
Reply from PureGym UK - London Tottenham Court Road
Hi Betty, thank you for taking the time to leave this review.
We're sorry to hear that you have concerns surrounding the cleanliness of your gym. We work hard to ensure that our gyms are a safe and comfortable environment for all of our members, and always take member feedback on board.
Please may we ask that you contact us directly to discuss this feedback further? This can either be done with your Gym Manager in the gym, or by contacting our Member Services team on member.services@puregym.com who will be happy to assist further with this.
Thanks, PureGym
The facilities are fantastic and clean
The facilities are fantastic and everything is super clean. Fantastic staff, especially Alwie, who make it feel like a great spot to be at.
9 June 2025
Unprompted review
Reply from PureGym UK - London Tottenham Court Road
Hi Papricka. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - London Tottenham Court Road
Hi Ren. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you found the signing up process easy and we hope you enjoy using the gym overall!
Thanks, PureGym
Great Gym!
I am studying in London from the States currently and visited Pure Gym today. I cannot say more positive things about it, extremely clean, all equipment worked properly, and the gym didn’t lack any equipment. Alwie was extremely helpful and friendly in getting my friend and I acquainted with the gym. Highly recommend this gym.
9 June 2025
Reply from PureGym UK - London Tottenham Court Road
Hi Gabe. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The gym was very solid
The gym was very solid. The showers were cold and not that clean. The toilets were horrific...
18 May 2025
Reply from PureGym UK - London Tottenham Court Road
Hi there - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club to ensure a safe environment for staff and members. Thanks, PureGym
Good value for money gym
Good value for money gym. Friendly staff & PTS as well as the gym manager.
25 April 2025
Reply from PureGym UK - London Tottenham Court Road
Hi there - Thank you for taking the time to leave this review. We understand that cost is an important factor when choosing a gym, and we strive to provide value by offering a clean, well-equipped, and welcoming environment for all our members.
Our goal is to ensure you have a safe and enjoyable space to focus on your fitness while keeping things affordable. We truly appreciate your feedback and will continue working hard to meet your expectations. Thanks, PureGym.
Decent gym. Overpriced day pass.
Easy to obtain a day pass (which at £14 for a PureGym could be more reasonably priced IMO). But good range of equipment. As a former PT and athlete I’d say it did the job.
15 April 2025
Reply from PureGym UK - London Tottenham Court Road
Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.
The gym is not properly taken care in…
The gym is not properly taken care in terms of cleaning. The shower cubicles are not clean. Simply it is very dirty gym
29 December 2024
Reply from PureGym UK - London Tottenham Court Road
Hi Collins. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused on your visits.
We would like to assure you that we are reviewing feedback and will ensure this is addressed in club to ensure a safe environment for staff and members. Thanks, PureGym
Very easy and quick joining process
Very easy and quick joining process. I'm impressed :)
6 October 2024
Reply from PureGym UK - London Tottenham Court Road
Hi Adrienn - We truly appreciate you leaving this review, and your feedback means a lot to us. We're all about making the beginning of your fitness journey hassle-free, so it's wonderful to hear you found the process of joining simple. Wishing you the best with your workouts! Thanks, PureGym
I pay for one day access
I pay for one day access. I receive the pin by mail but when I enter the pin on the keypad it didn’t work.
There was no manager in the gym so no one who gave solution.
22 September 2024
Reply from PureGym UK - London Tottenham Court Road
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Each day pass expires at midnight. If you buy a day pass at 2pm, you have until midnight on the same day to use the gym. Please note that day passes do not last 24 hours.
There’s an option to delay your day pass start date for up to one month.
If unable to use this pass on the day, please reach out to our Member Services team who can re-arrange this for you! Thanks, PureGym
Good selection of free weights but equipment not clean.
Pros: Wasn’t packed. Has lots of free weights. Good selection of cable towers.
Cons: I walked around the entire floor and only saw one spray bottle and paper towel roll for wiping down the machines. I was the only one who wiped down equipment in the entire place. Benches can get pretty nasty after people sweat on them. Was I just not looking in the right place or is this par for the course?
28 July 2024
Reply from PureGym UK - London Tottenham Court Road
Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do advise within the gym rules that all members bring their own sweat towel to use to wipe down each machine after use.
Any concerns this is not being done please approach a member of staff in club. Thanks, PureGym
Reply from PureGym UK - London Tottenham Court Road
Hi Lora - It's great to hear you're enjoying PureGym, and thank you for the 4* review!
Thanks, PureGym
Perfect gym for daily exercise
Good facility good shower good lockers good membership plans good safety equipments
26 April 2024
Reply from PureGym UK - London Tottenham Court Road
Hi there - It's great to hear you're enjoying PureGym, and thank you for the 5* review!
Thanks, PureGym
Improvement
It is a good gym, but it should have a praying room space for Muslim, so muslim people can pray in the gym. This would be good because they don’t have to leave early to go home and pray, they can pray in the gym and then continue with there exercise.
21 April 2024
Looking to use the gym before heading…
Looking to use the gym before heading to the train whilst in London.
All booked and paid for, nice and straightforward.
19 April 2024
Reply from PureGym UK - London Tottenham Court Road
Hi there! Thank you for taking the time to leave this 5 star review. It is great to hear the joining process was straightforward.
Hope you enjoyed your visit! Thanks, PureGym
Great experience
Great experience. Nice people. Friendly staff and good machines. No fuss.
4 April 2024
Reply from PureGym UK - London Tottenham Court Road
Hey Éric - It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!
Thanks, PureGym
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