Shannon, the manager, truly makes a huge difference He is always interacting with members, smiling, and checking in to make sure everyone feels supported. He’s consistently willing to help and is al... See more
Company replied
Location
Switch locationGround Floor, 110 High Road, N22 6HE Wood Green, GB
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See what reviewers are saying
Being a female who loves her lifting. It's important I can do this within an environment that; 1. Feels safe for me especially when my younger sister is with me. I felt that here. 2. Clean gym ar... See more
Company replied
Terrible place the dirty sewer flows through the water pipe on the heads of the clients who train disgusting situation!!!! The email address not active i can't see manager on this fitness I see how y... See more
Company replied
The gym is brand new, very clean, and well-maintained. The staff are great — friendly, professional, and always ready to help. A really positive place to train.
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - London Wood Green
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Ground Floor, 110 High Road, N22 6HE, Wood Green, United Kingdom
3.8
Great
14 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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PUREGYM WOODGREEN
Shannon, the manager, truly makes a huge difference He is always interacting with members, smiling, and checking in to make sure everyone feels supported. He’s consistently willing to help and is always the same—never a bad day. Other management could definitely take a leaf out of his book. Honestly, without him, the level of customer service and support wouldn’t be the same.
17 January 2026
Unprompted review
Reply from PureGym UK - London Wood Green
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We love being able to help and chat to members when given the opportunity to do so and it's great to hear such positive feedback regarding our staff! We're thrilled to learn of the positive impact they have made on your fitness journey so far. We hope you continue to enjoy using the gym overall and we look forward to seeing you back soon! Thanks, PureGym
Great new gym with amazing staff
The gym is brand new, very clean, and well-maintained. The staff are great — friendly, professional, and always ready to help. A really positive place to train.
1 July 2025
Reply from PureGym UK - London Wood Green
Hi there - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It would be great to know where we can improve, please do let us know! Thanks, PureGym
Service Matters
This was simple. I needed to join a gym today and had The Gym Group as my first shout ,because the £18.99 membership was affordable to me, although I work part time I still get a little Universal credit to help.
I thought I would pop along to Gym Group and have a butchers at what was on offer. I buzzed the buzzer and nothing. I asked someone entering to get someone for me, nothing. I waited 15 mins and left.
I then popped into Pure Gym at the Mall, £22.99 was a tad more than I would like but I would take a gander. I did a bit of research online and then went along. I buzzed the buzzer and in no time Flo came and showed me around the gym and answering all my questions. So that sold it for me, and I went to Wendy's got a cuppa and signed up.
The power of customer service is so misplaced in our society and yet it is vital.
I will be doing my first workout on Friday and hope my decision proves correct in opting for this gym.
23 July 2025
Reply from PureGym UK - London Wood Green
Hi Andi - Thank you for taking the time to leave this review, we are really pleased to hear of your experience with PureGym and see that it is 5 stars. We love being able to help and chat to our members when given the opportunity to do so. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym
Good new facility
Good new facility, excellent location if travelling by public transport or personal transport
19 June 2025
Unprompted review
Reply from PureGym UK - London Wood Green
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The staff is extremely rude and…
The staff is extremely rude and unwelcoming in this place . Referring to the blond lady who wants to call herself a PT ( she talks down on people and discusses people in negative way in her native language … the place is also a mess…
24 April 2025
Unprompted review
Reply from PureGym UK - London Wood Green
Hi Juan - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
Could you please get in touch directly with the Gym Manager to provide more information (such as dates and times or names etc.) so this can be investigated. Thanks, PureGym.
Terrible place the dirty sewer flows…
Terrible place the dirty sewer flows through the water pipe on the heads of the clients who train disgusting situation!!!! The email address not active i can't see manager on this fitness I see how you work on cleanliness and troubleshooting. I'm writing here because I haven't seen a manager in this gym, if this basement can even be called a gym.
30 March 2025
Unprompted review
Reply from PureGym UK - London Wood Green
Hi Dobroslav, thank you for taking the time to leave this review.
We're sorry to hear that you have concerns surrounding the cleanliness of your gym. We work hard to ensure that our gyms are a safe and comfortable environment for all of our members, and always take member feedback on board.
Please may we ask that you contact us directly to discuss this feedback further? This can either be done with your Gym Manager in the gym, or by contacting our Member Services team on member.services@puregym.com.
Thanks, PureGym
Should be cheaper
Not very happy with the experience , been coming to this gym since opening , i work our 5 days a week and every time i come i struggle to find an empty locker inside the changing room , and i think they should offer peak hours to teenagers who come and VAPE inside the gym !!!! occupying the lift section meanwhile some of us really need that section for working out . Am not trying to deny the right of teenagers to work out but still they are very noisy , snapchat constantly , vaping , occupying the equipment useless , should drop the price for all this madness going on
11 March 2025
Unprompted review
Reply from PureGym UK - London Wood Green
Hi Loredana. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.
It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated. Thanks, PureGym.
Jay was very helpful and went out of…
Jay was very helpful and went out of her way to help me with something I was stuck with very good staff member
21 February 2025
Reply from PureGym UK - London Wood Green
Hi there – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.
Reply from PureGym UK - London Wood Green
Hi there - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
1st visit; I'll be back, professional environment for working out
Being a female who loves her lifting.
It's important I can do this within an environment that;
1. Feels safe for me especially when my younger sister is with me. I felt that here.
2. Clean gym areas; all parts of the gym including changing rooms are lovely and clean.
3. The kind of gym members this gym attracts that (guys I'm looking at you) are respectful and part of an overall positive experience for me. Yep got that here too.
8 February 2025
Reply from PureGym UK - London Wood Green
Hi Rose! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
Hope you continue to enjoy your time with us! Thanks, PureGym
Excellent gym
Excellent gym
Immaculate clean and very good and friendly staff
7 December 2024
Unprompted review
Reply from PureGym UK - London Wood Green
Hi Paul - Thank you for taking the time to leave this review, we always appreciate and take on member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.
Reply from PureGym UK - London Wood Green
Hi Brahian - Thank you so much for your feedback and kind words! We're thrilled to hear you enjoyed the new refurbishments and open atmosphere.
Creating a welcoming space for our members is our top priority, so it means a lot to know it resonated with you. We look forward to welcoming you back soon! Thanks, PureGym.
No staff available and locked in inside
I visited for the first time. There was no staff available at all, no induction, nobody to explain how to use the equipment safely, nothing.
I wasn't able to exit the building using my pin code (though I tried 3 times and checked it was correct). I had to wait that another customer exits and go just behind him.
22 August 2024
Reply from PureGym UK - London Wood Green
Hi Barbara - Thanks for taking the time to leave this review, and we're sorry to see the 1 star.
You can book an induction session with a member of staff via your members area. These sessions are called "Get Started" - and a member of staff will meet you at the time shown to show you around and answer any questions .
Otherwise, upon signing up, any member can attend the gym right away and workout alone without the need for further help from staff. Apologies for any confusion .
For safety reasons, any combination of 8-digit PIN will allow a member to exit the gym - It just will not log your attendance correctly if you do not use your own.
Please ensure you press the enter OK key after you've input your PIN to open the PODs. If you tried to exit through the easy-access doors this would not have worked as they're for emergencies.
If you have any access issues, you can press the assist button outside the doors and a member of staff or 24/7 CCTV Team can assist you further .
Thanks, PureGym.
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