Changing room machine took my money twice and diddnt print my details body analyser Bmi machine was told i would be refunded but never did how can work to wards loseing weight if i dont know where im... See more
Company replied
Hulley Road, Silk Retail Park, SK10 2SF Macclesfield, England, GB
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Changing room machine took my money twice and diddnt print my details body analyser Bmi machine was told i would be refunded but never did how can work to wards loseing weight if i dont know where im... See more
Company replied
I do the off peak sessions as it works really well around my shift work. Always having equipment available and well maintained. Very clean gym however people that use the gym during the unstaffed hou... See more
Great classes and timetable with plenty of options each day. Class instructors/ PT’s are helpful and equipment is always clean and available, even at peaks times! Highly recommend Pure Gym Macclesfiel... See more
Company replied
Pure Gym Macclesfield continues to be welcoming, clean and great quality equipment and more importantly staff who look after you very well whether for PT sessions, classes or just for general advice.... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Hulley Road, Silk Retail Park, SK10 2SF, Macclesfield, England, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
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Great selection of kit, classes and knowledgeable staff
For a newbie to gyms felt welcoming and not so scary Going to have a personal trainer write me a programme to strengthen back and core

Reply from PureGym UK - Macclesfield Silk Road
First visit it was clean plenty of equipment nice atmosphere. Good value for money.

Reply from PureGym UK - Macclesfield Silk Road
Great classes and timetable with plenty of options each day. Class instructors/ PT’s are helpful and equipment is always clean and available, even at peaks times! Highly recommend Pure Gym Macclesfield and many of my friends who I referred have joined.

Reply from PureGym UK - Macclesfield Silk Road
Good kit and friendly staff always willing to help.

Reply from PureGym UK - Macclesfield Silk Road
Well equipped gym. Some classes are occasionally very loud otherwise excellent value f9r money

Reply from PureGym UK - Macclesfield Silk Road
Really like the gym. Lots of equipment. Very clean. And Knowledgeable trainers!

Reply from PureGym UK - Macclesfield Silk Road

Reply from PureGym UK - Macclesfield Silk Road
Plenty of equipment and help at hand if needed.
Good equipment. Open 24 hours. Poor heating atm. Gym seems warm and changing rooms are cold. One corner of gym smells of drains. Staff aren't particularly welcoming. Stability balls need checking. Always under inflated.

Reply from PureGym UK - Macclesfield Silk Road
Pure Gym Macclesfield continues to be welcoming, clean and great quality equipment and more importantly staff who look after you very well whether for PT sessions, classes or just for general advice.
Definitely not cheap in terms of service!!

Reply from PureGym UK - Macclesfield Silk Road
I do the off peak sessions as it works really well around my shift work. Always having equipment available and well maintained. Very clean gym however people that use the gym during the unstaffed hours leave water bottles around but this can't be helped.
The one thing I would like to see in the gym would be a punch bag, only thing missing for me.
Good gym but really need to put the A/C on. Far too hot and sweaty in there.

Reply from PureGym UK - Macclesfield Silk Road
Good facilities and good atmosphere but changing rooms and showers need better cleaning.
There should at least be hand sanitiser in the changing rooms, and maybe a sign telling people not to shave in the showers? It’s gross.

Reply from PureGym UK - Macclesfield Silk Road
Clean, inclusive for all people, friendly, accessible, great exercise spaces and good range of available equipment, steady flow of people never had to wait to use equipment. Best of all no binding contract.

Reply from PureGym UK - Macclesfield Silk Road

Reply from PureGym UK - Macclesfield Silk Road
Lack of proper equipment. More than half of the machines on the main floor are obsolete and shouldn’t be used. Training at pure gym has perks of cheap and cheerful all over it. The free weight area is great but other than free weights most of the machines aren’t right or shouldn’t be used for most people.

Reply from PureGym UK - Macclesfield Silk Road
A good gym with enough equipment.
The Yanga water machine hasn't worked for over a week and there is still no signage, so you can see people trying over and over, the staff just look down and pretend they can't see it despite being sat next to it. There is a clear lack of ownership, a quite minor issue that just gets worse which could easily fixed by putting a sign up, or getting it fixed.
On a plus side the gym is clean.

Reply from PureGym UK - Macclesfield Silk Road
I love going to the gym and I think that its a great place for all abilities however the fact the yanga machine keeps not working is disappointing. I pay for the extra benefits and enjoy the yanga water however am unable to use it most times I attend the gym. Not what I expect when paying extra and at a new gym too

Reply from PureGym UK - Macclesfield Silk Road
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