PureGym UK - Manchester Debdale Reviews 94

TrustScore 4 out of 5

3.8

Manchester Debdale Park, M18 7WY Manchester, GB


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Rated 5 out of 5 stars

Have experience my first class with Steven which is a game change for me I am very new on this routine at gym but really enjoyed even though every inch of my body burned 🥵 😂

Company replied

Rated 4 out of 5 stars

PT Aggie has encouraged me to follow a programme of exercise at PureGym Debdale. Though staff in general avoid contact and conversation with their users, I had on a recent visit been greeted by I b... See more

Rated 5 out of 5 stars

Love I can go when I want to . Staff very helpful Always clean and tidy. Easy to park Plenty of equipment availability Sad that all step classes that were well attended have been suspended du... See more

Company replied

Rated 2 out of 5 stars

People leaving weights scattered around everywhere. PureGym must be stricter in their punishment of people leaving weights out in the open. Safety hazard as well as inconvenient. Also possibly limitin... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Manchester Debdale

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Manchester Debdale Park, M18 7WY, Manchester, United Kingdom

3.8

Great

TrustScore 4 out of 5

94 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Nice start

Have experience my first class with Steven which is a game change for me I am very new on this routine at gym but really enjoyed even though every inch of my body burned 🥵 😂

17 January 2026
Unprompted review
PureGym UK - Manchester Debdale logo

Reply from PureGym UK - Manchester Debdale

Hi Milaine. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoyed your recent class and you got a great workout from this! We hope you continue to enjoy using the gym overall! Thanks, PureGym

Rated 4 out of 5 stars

Overall good

Overall good, equipments are filly functional and well organised. Need to reduce fee a little so everyone can afford it .

19 August 2025
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Reply from PureGym UK - Manchester Debdale

Hi Tanzeela - Thank you for taking the time to leave this review. We understand that cost is an important factor when choosing a gym, and we strive to provide value by offering a clean, well-equipped, and welcoming environment for all our members. We appreciate your comments and will pass them along to our team for consideration. Thanks, PureGym.

Rated 2 out of 5 stars

I do not have my pin

I do not have my pin

19 September 2025
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Reply from PureGym UK - Manchester Debdale

Hi there - Thanks for taking the time to leave this review, we are sorry to hear of this issue and see this is 2 stars. The PIN for access is included within the welcome email sent following sign up. If you need any further support, please reach out to our Member Services team at member.services@puregym.com or get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. They’re always ready to assist and ensure things run smoothly for you. Thanks, PureGym

Rated 1 out of 5 stars

Too hot

Too hot, water station was out of order, no weighting scale as part of the plus membership.

7 September 2025
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Reply from PureGym UK - Manchester Debdale

Hi. Thanks for taking the time to leave this review, we're sorry to see it's 1 star.

It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.

We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve.

You can either have a chat to your Gym Manager, or contact our Member Services team on member.services@puregym.com. We hope to hear from you soon.

Thanks, PureGym

Rated 5 out of 5 stars

It is super simple to join

It is super simple to join, convenient to get access and productive for sure.

28 July 2025
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Reply from PureGym UK - Manchester Debdale

Hi Shan - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars! It's great to hear you found the sign up process easy and straightforward, that's exactly what we aim for. We hope you enjoy your new membership! Thanks, PureGym

Rated 5 out of 5 stars

Would recommend maybe a few more machines

Only been here a short time, but the staff are really friendly and the equipment is great. Love that it is 24/7 as my shifts can be all over the place. There’s lots of space, but maybe a few more machine as the main ones can get very busy as there’s only one of each. A hip thrust machine would be great as I often don’t have the energy to set it up myself

2 June 2025
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Reply from PureGym UK - Manchester Debdale

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Good gym

Good gym, great staff

23 February 2025
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Reply from PureGym UK - Manchester Debdale

Hi Sophie - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comments! Thanks, PureGym

Rated 4 out of 5 stars

Very easy to join

Very easy to join. Thank for making it easy for everyone !

10 April 2025
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Reply from PureGym UK - Manchester Debdale

Hi Faud. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Good gym

Good gym , enjoy coming here alot

8 March 2025
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Reply from PureGym UK - Manchester Debdale

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym.

Rated 5 out of 5 stars

amazing experience

great machine and vibe

25 January 2025
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Reply from PureGym UK - Manchester Debdale

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. Our team do our very best to provide a wide range of equipment so that members have a variety of ways to workout so it's good to see you have been happy with this. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Rated 5 out of 5 stars

Great classes and all the staff is very…

Great classes and all the staff is very helpful l.

30 December 2024
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Reply from PureGym UK - Manchester Debdale

Hi Joanna - Thank you for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Our team do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer short effective workouts. We are really happy to hear you enjoy using the gym! Thanks, PureGym.

Rated 3 out of 5 stars

Decent gym but don't like to clean properly or update…

Don't like to clean properly or update equipment as often as they should. Layout of gym area isn't correct. Pure only to listen to themselves rather than the customers that use the gym. People are being abusive at the gym and managers look the other way. Staff don't know how to handle it. However, apart from the above the gym has ok equipment and majority of users are friendly.

29 December 2024
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Reply from PureGym UK - Manchester Debdale

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our equipment is fixed as soon as possible, if any should be broken.

Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates.

If you have any specific suggestions regarding the layout of the gym please approach a member of staff or leave a note in the feedback box, which is regularly reviewed.

With regards to the incident in club it would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time or names etc.) so this can be investigated. Thanks, PureGym.

Rated 1 out of 5 stars

I have been using the Debdale park gym…

I have been using the Debdale park gym and the make changing room has been out of order for a few weeks now. There is one disabled shower room for all of the men/disabled gym users to share has a toilet, shower and changing room. There is always a queue as you can imagine. As the changing room is closed, there is just a small amount of lockers for the men to use too.

14 December 2024
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Reply from PureGym UK - Manchester Debdale

Hi Matthew - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.

Staff do undertake regular maintenance checks and work hard with our equipment providers to ensure that our facilities are fixed as soon as possible, if any should be broken. We are equally as disappointed when this happens and sometimes need to wait on engineers but will have all equipment in full working order as soon as is safely possible. If you have any concerns about equipment, please notify staff on site as soon as you can. Thanks, PureGym.

Rated 5 out of 5 stars

Good

Great service

17 October 2024
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Reply from PureGym UK - Manchester Debdale

Hi Ayden - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment. It's great to hear you enjoy using the gym, please continue to have a great time throughout your fitness journey! Thanks, PureGym

Rated 1 out of 5 stars

Black mirror future

Joined online, entered code to enter, entered into pod, no idea where to go to change, no human interaction, worked out, changed entered code to enter pod to leave. Return to human existence. Not the future.

17 October 2024
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Reply from PureGym UK - Manchester Debdale

Hi there - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

We always advise that new members have an induction to ensure they are familiar with the lay out of the gym and understand how to use the different pieces of equipment. Inductions are usually placed on the class time table. You can also get in touch with the Gym Manager via email, and an induction can be arranged for a specific date and time. Alternatively, members are able to speak to the staff in the gym (if they are not on the gym floor, please feel free to knock on the staff room door) and have an induction.

Please feel free to chat with us! We're always happy to connect with our members wherever we can. Thanks, PureGym

Rated 5 out of 5 stars

Nice and easy to join back up.....no…

Nice and easy to join back up.....no hassle 👍

6 July 2024
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Reply from PureGym UK - Manchester Debdale

Hi Robert, thank you for the 5* review and welcome back to PureGym!

We hope you enjoy your future visits to the gym! 👍

Thanks, PureGym

Rated 5 out of 5 stars

Great first time going good for going…

Great first time going good for going with friends who want to do the same things

28 April 2024
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Reply from PureGym UK - Manchester Debdale

Hi Morrow - It's great to hear you enjoyed your first visit at PureGym, and thank you for the 5* review!

Thanks, PureGym

Rated 5 out of 5 stars

I visited Debdale on a bring a friend…

I visited Debdale on a bring a friend pass with my Husband and was welcomed by Kelly the manager.
The gym is easily accessible and has a spacious open plan layout, with secluded areas for those who prefer to workout privately.
I have previously been to a variety of Pure gyms up and down the UK and will no doubt be visiting again, as Debdale has one of the best atmospheres, in my experience.

24 April 2024
Unprompted review
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Reply from PureGym UK - Manchester Debdale

Hi Sarah, thank you for taking the time to leave this 5* review!

It's important to us to provide our members with a great space to work out, in a friendly environment and we're so pleased to hear you are enjoying PureGym!

Thanks, PureGym

Rated 4 out of 5 stars

The warm welcome I experienced from…

The warm welcome I experienced from staff

19 April 2024
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Reply from PureGym UK - Manchester Debdale

Hi there! Thanks for taking the time to leave this review!

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We love being able to help and chat to our members when given the opportunity to do so. Glad to hear staff were on hand to help on your 1st visit.

Hope you continue to enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

I like the fact that every equipment is…

I like the fact that every equipment is clean and sanitise.Wide range of equipment to use,it is very peaceful and a nice,it is also very spacious,I love the changing room

3 April 2024
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Reply from PureGym UK - Manchester Debdale

Hi Nancy. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

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