Great range of equipment, plenty of treadmills. Gets VERY busy after work though. A lot of the lockers not in use. Good showers. No secure cycle parking. Teenagers going in the pods in twos, for 1 mem... See more
Company replied
Location
Switch locationGilda Brook Road, West One Retail Park, M50 1ZD Salford, England, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Pure gym does an excellent job. But I recommend that you leave a warning to customers to put all fitness and bodybuilding accessories in their respective places. Don't take it out of place and leave... See more
Great gym - 2 things that would make it better: Toilets where cleaned more regularly (things also always broken e.g lock on cubicle door) There’s limited Matt space and guys just leave benches and... See more
Company replied
I usually go early morning when it is quiet, I enjoy the gym helps me achieve what I aim for, it can be a little untidy with weights & dumbbells scattered around the gym, the gym itself is fine, somet... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Manchester Eccles
Written by the company
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Gilda Brook Road, West One Retail Park, M50 1ZD, Salford, England, United Kingdom
3.8
Great
94 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dislike the layout of the gym
Dislike the layout of the gym. Much preferred the previous site.
No TVs in the cardio area.
Free weights never tidy or available upstairs.
Dislike the layout downstairs and always having to move weights left by previous users
4 July 2023
Reply from PureGym UK - Manchester Eccles
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Lousy gym..
Lousy gym... my previous gym was also puregym, the one in Salford. I was paying £16.99 a month the gym is great, big, well equipped, machines in good condition, very clean. this Eccles puregym is a shame, very small, we cannot train well as machines are crowded due to lack of space, the machines are in a sorry state.... some of them make a lot of noise... there is no variety of machines at all, equipment is very deteriorated. changing rooms/shower/locker very small. lack of cleanliness. Bad gym, you should at least lower the high price of £22.99, it's not fair to pay that monthly fee for a gym with such lousy services.
30 June 2023
Unprompted review
Reply from PureGym UK - Manchester Eccles
Hi Erika. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Great gym
Great gym , everything amazing but Monday to Friday 8pm to 10pm it’s really busy
4 June 2023
Reply from PureGym UK - Manchester Eccles
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym.
Thanks, PureGym
Reply from PureGym UK - Manchester Eccles
Hi Nick. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym.
We would like to apologise for any inconvenience caused and can assure you we are reviewing in club.
Thanks, PureGym
Classes are good for all levels would…
Classes are good for all levels would recommend to try them , for the cost multi gym really is a no brainier if you can afford a couple of quid a week extra
18 April 2023
Unprompted review
Reply from PureGym UK - Manchester Eccles
Hi Mr Goss. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy the classes and using the gym overall!
Thanks, PureGym
Nice gym
Nice gym. Well equipment. But shower and changing room could be improved. Shower mould and dirty .
5 April 2023
Unprompted review
Reply from PureGym UK - Manchester Eccles
Hi Elisabeth. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Very friendly staff clean equipment
31 March 2023
Unprompted review
Reply from PureGym UK - Manchester Eccles
Hi Donna. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Clean lots of equipment
29 March 2023
Unprompted review
Reply from PureGym UK - Manchester Eccles
Hi Dean. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
I couldn’t afford it now I really loved…
I couldn’t afford it now I really loved going too build up my self confidence the price of everything going up
19 February 2023
Reply from PureGym UK - Manchester Eccles
Hi Alison. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Gyms fine
Gyms fine, can get a little busy but I never struggle to get on a cardio machine.
Toilets and changing areas could be cleaner.
Would also much prefer it if it wasn’t as warm in there as I do a lot of cardio - understand this is personal preference though!
17 February 2023
Reply from PureGym UK - Manchester Eccles
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Great gym
Great gym - 2 things that would make it better:
Toilets where cleaned more regularly (things also always broken e.g lock on cubicle door)
There’s limited Matt space and guys just leave benches and barbells and heavy weights in the middle all the time so just blocks the space completely - I often struggle to move some of these heavy items out the way - staff need to move them back more regularly or encourage lads to tidy the equipment away as quite often there’s limited space for me in these areas
15 February 2023
Reply from PureGym UK - Manchester Eccles
Hi KM. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Tiny and overpriced
Specifically Eccles, it is cramped, with never enough equipment available, miniscule changing facilities, and quite frankly shocking that it is in a higher price bracket than gyms with much more space and accommodation available.
18 February 2023
Reply from PureGym UK - Manchester Eccles
Hi Mr. C. Thanks for taking the time to leave this review, we are sorry to see this is 2 stars. We always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Reply from PureGym UK - Manchester Eccles
Hi Mike. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy the classes and using the gym overall!
Thanks, PureGym
Love the classes and machines they have…
Love the classes and machines they have to offer!
16 February 2023
Reply from PureGym UK - Manchester Eccles
Hi Rebecca. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
the staff are friendly and the machines…
the staff are friendly and the machines are accessible
15 February 2023
Reply from PureGym UK - Manchester Eccles
Hi Ulisanmi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Clean gym with friendly staff
Clean gym with friendly staff and excellent classes. A good range of equipment in full working order.
15 December 2022
Reply from PureGym UK - Manchester Eccles
Hi Kristina. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The 8 day restriction is a joke when…
The 8 day restriction is a joke when people are on the waiting list, the gym is unclean and toilets are filthy.
Classes and instructors are good and enjoyable.
18 December 2022
Reply from PureGym UK - Manchester Eccles
Hi. Thanks for taking the time to leave this review, we are sorry to see this is 2 stars. We always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Great staff
Great staff, great classes, good equipment, showers need cleaning more regularly and repairing
7 November 2022
Reply from PureGym UK - Manchester Eccles
Hi Ted. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Male cleaner came into changing room…
Male cleaner came into changing room whilst I was in the shower even though I shouted not to come in when he called. He continued to change loo rolls and clean even when I again asked him to leave. Don't think he heard because he was wearing ear buds. Always have to either tidy up or go searching for missing dumbbells as other members don't put things away after using.
12 December 2022
Reply from PureGym UK - Manchester Eccles
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time etc.) so this can be investigated.
Thanks, PureGym.
You could put up big signs for people…
You could put up big signs for people to put the weights back on the stacks and not just leave it on the machine after they have finished. I’ve seen people and myself struggle trying to take the wights of the machine. Thank you
14 December 2022
Reply from PureGym UK - Manchester Eccles
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this.
Thanks, PureGym
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.