The materials are clean and functional. The instructors are good and helpful. They assist us whenever we have any issues. The location and layout are also very nice.
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Location
Switch locationNo.8 First Street, M15 4RP Manchester, GB
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See what reviewers are saying
The equiment is is really good quality and the staff is friendly and eager to help. However the gym could use more equipment e.g it only has one leg-curl machine, and is also lacking core devices such... See more
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I decided to visit on opening day; the people in charge and personal trainers were friendly and courteous! I found the premises a bit small and noisy! Not sure why the commercial bubble gum music has... See more
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Very conveniently placed gym with excellent equipment and staff that couldn't do enough for you. I've only been several times so far however from what I've seen the gym, changing room and the stud... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Manchester First Street
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
No.8 First Street, M15 4RP, Manchester, United Kingdom
3.3
Average
49 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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The materials are clean and functional
The materials are clean and functional. The instructors are good and helpful. They assist us whenever we have any issues. The location and layout are also very nice.
23 July 2025
Reply from PureGym UK - Manchester First Street
Hi Mustafa- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout and we love being able to help and chat to our members when given the opportunity to do so! Our app also has lots of features so that members can get the most out of their membership. We are really happy to hear you enjoy using the gym overall and we look forward to being able to continue to support your health and fitness goals! Thanks, PureGym
Very bad experince
Even I contacted them with email and prinise ti solve my complaint since 2 weeks. i wont subscribe again
8 December 2025
Unprompted review
Reply from PureGym UK - Manchester First Street
Hi Hasan - Thank you for taking the time to leave this review, but we're sorry to see it's 1 star. We strive to provide the best service possible, and your feedback is important to us. I'm sorry that you have not received a response previously in a timely manner. It may be that the email you sent received an auto-response and this needed to be replied to before it was put through to an advisor. You can also get in touch with us through our social media channels: @puregym on Facebook, or @puregymofficial on Instagram. Please be assured that our team is always here to assist you and ensure your concerns are addressed as soon as we can. Thanks, PureGym
There was no toilet paper
There was no toilet paper, or handsoap in the male changing room. It looks like no-one's been checking it at night. To make things worse, the accessible toilet is out of action. The shower cubicles have not been cleaned all weekend, I recognised the same empty shampoo bottle, pubic hairs and dried mucus from my previous visit.
There was a boy loitering in the changing room, who then went into the accessible shower unit, and was still in there when I left. So he's either died or is sleeping on the premises. Although, to be fair, neither of these behaviours is mentioned in the list of rules.
The floor of the studio has not been cleaned. I recognise the same items of debris which have been there all weekend. There's dust, grit, fluff, dead leaves and even a piece of chewing-gum. I expect the studio floor to be cleaner than the floor in the general areas because members have to exercise on it.
One of the rowers on the top floor has needed new batteries for at least a week. I have pointed this out, but nothing's been done, typically.
Update. It is now Monday a.m. I can confirm that the premises have not been cleaned at all over the weekend. The bins and toilet are overflowing, there is still no handsoap or bogroll. The accessible shower unit is being used as a toilet because there is no other option. The floors have not been swept, leaves everywhere. The same debris is in the shower cubicles. I dread going in now because of what I might find. The management team have given up and abdicated responsibility.
It's now the following Saturday. There is a big improvement today. I still don't like the idea of using a bacteria-laden green rag to wipe down the equipment. Other puregyms in the area provide paper towels. Some girls think it's appropriate to train in their bra and pants, and leave a damp patch.
At 5.10 a.m. two boys hijacked the stereo system to put on their own very loud music. They left at 5.50.
I still don't get how the so-called managers failed to notice that the cleaner hadn't turned up, allowing the rubbish to build up, when it was obvious to everyone else.
I´m astonished to see that the two meaningless mounds of meat who call themselves manager and assistant manager are still in situ.
5 October 2025
Unprompted review
Reply from PureGym UK - Manchester First Street
Hi Brian - Thank you for taking the time to leave this review, we are sorry to see this is 1 star and hear of your experience. Speaking with the gym management team, we are aware that you have been in touch directly to discuss the concerns you have raised. We hope that following this, you will be able to see an improvement on your coming gym visits. Thanks, PureGym
In less than 5 min, i joined
In less than 5 min, I was in! Very good staff to allow you to take a look inside before making your decision
3 October 2025
Reply from PureGym UK - Manchester First Street
Hi Jas - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym
Issue Accessing Gym for the First Time – Membership Blocked
I recently signed up for a PureGym membership and attempted to access the gym for the first time today. However, when I tried to enter using my access code at the entrance, I was denied entry. Shortly after, I received an email stating that my access has been blocked and that I need to contact the manager to have it unblocked.
I’m quite confused by this situation, as this was my very first attempt to enter the gym, and I made sure to follow all the instructions provided in the welcome email. I would appreciate it if you could kindly look into this issue and advise me on the next steps to restore my access.
15 July 2025
Reply from PureGym UK - Manchester First Street
Hi. Thanks for taking the time to leave this review, we're sorry to see it is 1 star.
We would like to apologise for any inconvenience caused by this.
Please can you expand on the issues that you have encountered with our Member Services team so they can investigate this matter in full and assist with this. You can contact them at member.services@puregym.com and they will be back in touch as soon as possible.
Thanks, PureGym
I get what I need and nothing else.
17 February 2025
Unprompted review
Reply from PureGym UK - Manchester First Street
Hi there - Thank you for taking the time to leave this review. We always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean environment.
It's great to hear you enjoy using the gym, please continue to have a brilliant time throughout your fitness journey! Thanks, PureGym.
very easy registering and everything…
very easy registering and everything worked with access to the gym when using the app
27 January 2025
Reply from PureGym UK - Manchester First Street
Hi Simon - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
Pin would not work getting in or out of…
Pin would not work getting in or out of the gym
27 January 2025
Reply from PureGym UK - Manchester First Street
Hi Charles - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused!
If you could get in touch with us directly with the Gym Manager/Member Services to provide more information (which gym, what date/time etc.) we can look into assisting you with this.
There is also an Assist button at the gym entrance you can press, when pressed a local member of staff will come to the door to assist you. Thanks, PureGym.
Easy and quick to join
20 January 2025
Reply from PureGym UK - Manchester First Street
Hi there - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.
We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.
I had an amazing time at your gym
I had an amazing time at your gym! The gym is huge and has a great variety of machines and equipment. And I love that you have a gym in almost every district. It’s so convenient! Thanks a bunch!
1 January 2025
Reply from PureGym UK - Manchester First Street
Hi there! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars and great to hear you enjoy using multiple clubs!
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to provide a wide range of kit so that members have a variety of ways to workout.
Enjoy your next workout! Thanks, PureGym
Reply from PureGym UK - Manchester First Street
Hi there - We appreciate you leaving this review, and your feedback means a lot to us. We're all about making the beginning of your fitness journey hassle-free, so it's wonderful to hear you found the process of joining simple. Wishing you the best with your workouts! Thanks, PureGym.
Awful
Awful. Male cleaners randomly walking in in the female changing room while women are in their underwear is unacceptable.
14 December 2024
Reply from PureGym UK - Manchester First Street
Hi Konstantina - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. I am sorry to hear about your experience at the gym. We do have male cleaners who may need to enter the changing rooms or male staff in cases of an emergency, but they are not able to enter without notice. They must knock before entering to ensure that it is safe for them to enter out of respect for the female members and staff. Thanks, PureGym.
Cramped space and far too hot
Cramped space and far too hot. Nowhere to properly stretch out before a workout, changing rooms were pretty small.
12 August 2024
Reply from PureGym UK - Manchester First Street
Hi Nick. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates.
If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.
The pin and QR code didn’t work!I…
The pin and QR code didn’t work!I recently visited this gym, and my experience was quite frustrating. The pin and QR code provided for entry didn't work at all. I tried many times and had to wait outside for someone to let me in, which was incredibly inconvenient. There was staff present, but she said she wasn't on shift and I had to follow other members to get inside. The next day, the same thing happened: my pin and QR code didn't work again. This really disrupted my workout routine. I hope the management addresses these technical issues soon.
1 August 2024
Reply from PureGym UK - Manchester First Street
Hi there, we're sorry to see this 1 star review!
As we require more info to help, please drop our Member Services team a message on (member.services@puregym.com) with your accurate email address, mobile number and DOB - So they can find your account and advise accurately on your PIN and access issues.
We look forward to getting this sorted for you!
Thanks, PureGym.
Fantastic PureGym - as always!
Excellent staff, great equipment, lots of room and wide variety for every kind of gym goer.
5 May 2024
Reply from PureGym UK - Manchester First Street
Hi Sharne! Thanks for taking the time to leave this 5 star review, we always appreciate and take on board member feedback.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We do our very best to provide a wide range or equipment/kit so that members have a variety of ways to workout.
Hope you continue to enjoy your time with us! Thanks, PureGym
The equipment in Manchester First St is…
The equipment in Manchester First St is a lot better quality than other pure gym sites I have been to, the facilities are clean.
However, with the limited space in the building I find the changing rooms very small, as I have not a lot of space to sit down and do my makeup after my work out/ on the way to work. I am also not a fan of having to buy a locker to store my bags in the changing rooms. Other gyms I have been to have a wristband or code on the lockers. Also having to load the app every time I want to leave and enter the gym isn't ideal as my phone isn't always fully charged, it would be great if their was a physical card or badge I could swipe to enter the gym instead.
7 April 2024
Reply from PureGym UK - Manchester First Street
Hi there! Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
With regards to entry you can use both the QR code in App or manually enter your 8 digit PureGym Pin.
We also offer Keyfobs which can be purchased via the Vending Machines for contactless entry too!
Hope you continue to enjoy your time with us! Thanks, PureGym.
Its meh
Small gym and very tight space limited equipment and also kind of expensive for students
8 March 2024
Reply from PureGym UK - Manchester First Street
Hi Hus. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
Please be aware due to the situation of our gyms it isn't always possible to extend the site itself, however, we are always looking to expand and improve our facilities where possible, so please keep an eye out for updates. If you have any specific suggestions regarding the layout of the gym please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
I love that its open 24 hours.
6 March 2024
Reply from PureGym UK - Manchester First Street
Hi there! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. This includes the flexibility to allow members to train at any time best suited!
It’s great to hear you enjoy using the gym overall! Thanks, PureGym
Joining fee offer did not apply
Easy but free joining fee offer did not applied to my nearest/chosen gym which was disappointing.
2 March 2024
Reply from PureGym UK - Manchester First Street
Hi Moe. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Awesome!!!!!
26 February 2024
Reply from PureGym UK - Manchester First Street
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
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