I switched to a different gym due to: - Poor conditions. Rubbish everywhere, no staff to tidy up/discourage - Broken equipment. Have visited when up to half of treadmills are not working - No stand... See more
Company replied
90-100 Market Street, M1 1PD Manchester, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I switched to a different gym due to: - Poor conditions. Rubbish everywhere, no staff to tidy up/discourage - Broken equipment. Have visited when up to half of treadmills are not working - No stand... See more
Company replied
Jesus Bravo is an exceptional PT at PureGym Manchester Market Street. I once booked a 7:30am core class where I was the only attendee, and he still ran the session—something not all trainers do (I’ve... See more
Company replied
I have been looking for the right personal trainer for a long time, but I finally found it! After the first meeting, I knew that Lina was a good choice. She has amazing knowledge and experience, she... See more
Company replied
I have been going to this gym for around a year and honestly can say it is the friendliest gym I’ve ever been at. The staff are lovely and create a great atmosphere. Recently i was involved in an inci... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
90-100 Market Street, M1 1PD, Manchester, United Kingdom
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I switched to a different gym due to:
- Poor conditions. Rubbish everywhere, no staff to tidy up/discourage
- Broken equipment. Have visited when up to half of treadmills are not working
- No standards/etiquette. Lack of staff means that guys think it is ok to seat row topless and spray sweat everywhere

Reply from PureGym UK - Manchester Market Street
Jesus Bravo is an exceptional PT at PureGym Manchester Market Street. I once booked a 7:30am core class where I was the only attendee, and he still ran the session—something not all trainers do (I’ve seen other classes cancelled even with two bookings). I've also joined his HYROX sessions, and he's consistently knowledgeable, friendly, and firm when it comes to pushing you during workouts. Truly dedicated and professional

Reply from PureGym UK - Manchester Market Street
You did not send me the PIN code the first time I paid. I had to pay twice to get in. Please pay me back.

Reply from PureGym UK - Manchester Market Street

Reply from PureGym UK - Manchester Market Street
I have alteady paid the fees and i am not able to use the app its showing again pay to book a class

Reply from PureGym UK - Manchester Market Street
I was on business and it is amazing you offer day passes!

Reply from PureGym UK - Manchester Market Street

Reply from PureGym UK - Manchester Market Street
One of the worst gym experiences ever. Its like entering an airport with the doors that you have to open with your pin and then stand there like an animal in a Zoo. The vending machines wouldn't accept my card so I had to go out and buy water from Aldies across the street. I also tried to get that sportswater but it wouldn't accept my pin because I wasn't a gym+ member, what a f*** joke. Of course everyone in the was unfriendly and depressed, all in all a very grim experience, dystopian almost.

Reply from PureGym UK - Manchester Market Street

Reply from PureGym UK - Manchester Market Street
Thanks guys for always give me the right strength to do my workout at the market street gym

Reply from PureGym UK - Manchester Market Street
The installations are very good and there are everything that I need for trainin.
The only bad thing that I saw is that the showers are not very clean

Reply from PureGym UK - Manchester Market Street
The staff are so friendly and very helpful and the price of a membership is great - would definitely recommend this gym.

Reply from PureGym UK - Manchester Market Street

Reply from PureGym UK - Manchester Market Street
This gym looks like a prison. No music, no staff. So depressing.

Reply from PureGym UK - Manchester Market Street
Joining options and available offers were really easy to understand. Website had all the necessary information to make a decision quickly. The whole process was very smooth and welcoming

Reply from PureGym UK - Manchester Market Street
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.