PureGym UK - Newry Reviews 65

TrustScore 4.5 out of 5

4.3

UNIT 4A, The Quays Shopping Centre, BT35 8QS Newry, GB


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Rated 5 out of 5 stars

I^ve been coming here for six months,it^s a wonderful place.It^s very convenient for getting your body in shape,there are all the exercise machines and equipment for powerlifting.At first I trained wi... See more

Company replied

Rated 4 out of 5 stars

Place was very clean, not too busy and fairly well laid out. Could do with more cleaning stations as I am used to wiping down after each exercise and appreciate when others do the same. Manager was bu... See more

Company replied

Rated 1 out of 5 stars

Members including myself were sent an email at 9pm at night saying the gym would be closed to 8am the following morning - Not a reasonable notice period for a start. However, the email stated i... See more

Company replied

Rated 5 out of 5 stars

Lovely gym, cheap, no contract, free parking, great friendly atmosphere and most of all the lovely instructors/staff, although feel bad for them, don't think paid enough!! I've been a member since it... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Newry

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • UNIT 4A, The Quays Shopping Centre, BT35 8QS, Newry, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Went Day Before yesterday Did push

Went Day Before yesterday Did push. Only had to wait on a squat rack( did military press) nothing else and I went at 7pm. Was very happy with that as I didn't have to wait long at all!

26 February 2023
Unprompted review
PureGym UK - Newry logo

Reply from PureGym UK - Newry

Hi Tiarnan - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

It is fantastic to hear that you had a great workout and enjoyed using the facilities available.

We are really happy to hear you enjoy using the gym!

Thanks, PureGym

Rated 3 out of 5 stars

Toilets are horrendous

19 February 2023
PureGym UK - Newry logo

Reply from PureGym UK - Newry

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.

Thanks, PureGym

Rated 5 out of 5 stars

Newry

Greyt gym!!!

19 February 2023
PureGym UK - Newry logo

Reply from PureGym UK - Newry

Hi Alesja. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Value for money

Value for money, convenience, staff available, cleanliness, variety of machine, modern,

10 February 2023
Unprompted review
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Reply from PureGym UK - Newry

Hi Imelda. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Good gym

The newry gym is the best and James the pt should get. Award g For his good work and how he help people in the gym the best pt in the gym

17 January 2023
Unprompted review
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Reply from PureGym UK - Newry

Hi Gavin. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 3 out of 5 stars

Get a Glute Bridge Machine

Clean and tidy.
Would like to see Concept2 BikeERG's
Would like to see cold shower option.
Would like to see glute bridge machine .

17 December 2022
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Reply from PureGym UK - Newry

Hi Shane. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 5 out of 5 stars

Review

Good gym friendly staff has all the machines you need also it's cleaned tidy

14 December 2022
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Reply from PureGym UK - Newry

Hi Sean. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Great staff

Great staff, new manager listens to the members and tries her best to offer classes members want and at times that suit , she’s very approachable and friendly . Gym is always super clean, well aired and there’s a great atmosphere in it

24 June 2022
Rated 5 out of 5 stars

Great gym with new classes put on and…

Great gym with new classes put on and some back to 45 minutes. Great variety of classes. A great new manager on board too. I was the only one at the 6.30 class this morning and Adam very kindly put me through a great workout. Thank you Adam.

18 March 2022
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Reply from PureGym UK - Newry

Hi. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and love being able to help and chat to our members when given the opportunity to do so!

It's great to hear you enjoy the classes and using the gym!

Thanks, PureGym

Rated 5 out of 5 stars

Fantastic gym

Fantastic gym, excellent staff!

15 March 2022
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Reply from PureGym UK - Newry

Hi Mrs Hancock. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and love being able to help and chat to our members when given the opportunity to do so!

It's great to hear you enjoy using the gym!

Thanks, PureGym

Rated 2 out of 5 stars

cleaning

I love this gym however, yesterday evening I arrived at the gym and went to use the bathroom when i realised all three bathrooms were in horrible states

15 March 2022
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Reply from PureGym UK - Newry

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback and would like to apologise for any inconvenience caused.

We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with.

Thanks, PureGym

Rated 4 out of 5 stars

Great gym and brilliant access but few…

Great gym and brilliant access but few classes during the day and very limited choice on Thursday and Friday. That said I would definitely recommend it to a friend. The bring a friend add on is a great idea. Would like to see some further development of class routines, perhaps include a series of classes for new members to follow to help build up their initial fitness. Some new people try one normal class and then become sore and don't come back. An ease you in program would be great. The app is a fantastic addition, book classes, monitor your visits, pick quieter times and all from your phone.

3 February 2022
Unprompted review
PureGym UK - Newry logo

Reply from PureGym UK - Newry

Hi, thanks for leaving us a review. We are happy to see this is 4 stars. We appreciate and value our member feedback.

Our classes depend on member feedback, demand and PT availability. If you have any specific suggestions, we advise passing this on to the Gym Manager or leaving this in the feedback box which is regularly reviewed.

It's great to hear you enjoy the classes and using the gym overall :)

Thanks, PureGym

Rated 5 out of 5 stars

gym has been great for the three years but…Few midday classes

gym has been great for the three years i have been a member but lack of classes in middle part of the day is disapointing

25 November 2021
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Reply from PureGym UK - Newry

Hi Nazreen. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

If you have any suggestions/feedback you can always pop these in the feedback box which is regularly reviewed.

It's great to hear you enjoy using the gym overall! :)

Thanks, PureGym

Rated 5 out of 5 stars

Great everything

Great value
Great service
Great availability (24/7)
Great facilities
Great hygiene

24 November 2021
PureGym UK - Newry logo

Reply from PureGym UK - Newry

Hi Art. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's great to hear you enjoy using the gym overall! :)

Thanks, PureGym

Rated 5 out of 5 stars
PureGym UK - Newry logo

Reply from PureGym UK - Newry

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in, do so, in a clean and friendly environment and do our very best to provide a wide range or equipment/kit so that members have a variety of ways to workout.

It's great to hear you enjoy using the gym overall :)

Thanks, PureGym

Rated 5 out of 5 stars

Great gym

Great gym. Spacious clean and friendly staff

8 October 2021
PureGym UK - Newry logo

Reply from PureGym UK - Newry

Hi Cassie - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

First visit

First time in and met a member of staff straight away and she was very helpful. Told me where everything was and made me feel at ease and luckily she was taking the spin class. Class was very good knew exactly what you had to do at all times.

4 October 2021
PureGym UK - Newry logo

Reply from PureGym UK - Newry

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and love being able to help and chat to our members given the opportunity to do so!

Our classes are a perfect way to get a fun but effective workout in, in a shorter period of time and Cycle is a popular one!

It's great to hear you enjoy using the gym overall! :)

Thanks, PureGym

Rated 4 out of 5 stars

Staff could be more helpful

1st night in . Never been in a pure gym before , one staff member approached me and my wife and wasn't helpful for only being there first time.

16 September 2021
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Reply from PureGym UK - Newry

Hi Timbo, thanks for leaving us a review. We are happy to see this is 4 stars.

We are really sorry to hear this! We love being able to help and chat to our members given the opportunity to do so.

Could you please provide more information?

Thanks, PureGym

Rated 5 out of 5 stars
PureGym UK - Newry logo

Reply from PureGym UK - Newry

Hi, thank you for leaving us a review. We are delighted to see this is 5 stars.

We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym which is great for planning ahead.

Thanks, PureGym

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