I have never had any problems since I have been with PureGym, very friendly and helpful and understanding staff and I thoroughly enjoy all the classes that I do.
Company replied
8 Rowdell Road, UB5 6AG Middlesex, GB
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I have never had any problems since I have been with PureGym, very friendly and helpful and understanding staff and I thoroughly enjoy all the classes that I do.
Company replied
The refurbishment has been good in parts. New spin studio - how ever this needs mirrors. However, not many spin classes have been put on! Also not many classes near Christmas!! This gym is becomin... See more
Company replied
Good facilities and great selection of free weights and machines, but the gym needs better ventilation and a deep clean. As soon as you walk in there is a strong smell of stale sweat and (area... See more
Company replied
Debbie is a personal trainer with a difference.... the vibes and energy that she brings to her class, each and every time, cannot be matched with any other trainer. Debbie treats every single member w... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
8 Rowdell Road, UB5 6AG, Middlesex, United Kingdom
Replied to 94% of negative reviews
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Always brilliant classes, fun, energetic and tough! Thanks for pushing us

Reply from PureGym UK - Northolt
Absolutely amazing trainer Debbie ! Love the class very energetic and feel absolutely amazing after the session ! She really makes sure everyone is putting in the effort while also having fun !!!!

Reply from PureGym UK - Northolt
I attend puregym northolt and attend Debbie McQueen's classes ALL her classes. She is such an inspiration and has helped me lose inches upon inches.
If it wasn't for her I probably wouldnt still be an ACTIVE member of puregym I have the gymbug because of her.
We have a community and I feel so blessed to be part of it
Thank you Debz

Reply from PureGym UK - Northolt
Debbie is one of those most motivating instructors i’ve come across, her classes are insanely addictive and i never thought i would be able to do any of the high intensity workouts she includes in her weekly timetable, however she plans her routines so that all women of all ages and fitness abilities can take part and achieve an extremely successful work out and build on their strength and fitness levels

Reply from PureGym UK - Northolt
Debbie’s classes are full of drive, energy, motivation.
I have never encountered such commitment and motivation from any other instructors.
In all her classes there is a brilliant drive and energy she pushes to achieve your best form. Please give Debbie the credits, she is a brilliant teacher and individual and deserves all the best for her commitment to make this gym work for all.

Reply from PureGym UK - Northolt
Debbie is the best thing about PureGym Northolt. Her classes, her friendly nature are what every member of her class appreciates. Debbie is not only approachable, she’s fun and is always ready to lend a helping hand.
She pushed you to achieve the very best in yourself and drip feeds confidence to make you believe you CAN achieve what you want and helps motivate you towards your goal.
Thank you for everything Debbie! ❤️

Reply from PureGym UK - Northolt
Tobias is a kind and exceptional person who made my joining experience so special. Thank you for supporting the hidden disabilities and making me feel welcome in the gym.

Reply from PureGym UK - Northolt
Alex Johnson’s class was amazing
I’m not a member, I came as a buddy
I was blown away by the cleanliness and professionalism within the facilities
Thank you Alex for a great Body Pump class
Bubsx

Reply from PureGym UK - Northolt
Lovely place to work out. Really nice people around and fantastic staff. Clean and pleasant to spend time in.
I love it!

Reply from PureGym UK - Northolt
Great gym, only thing missing is electrical car charging points. At the Northalt gym

Reply from PureGym UK - Northolt
I like the gym but needs a dry area for bikes

Reply from PureGym UK - Northolt
Facilities deteriorating at Northolt gym. Mens changing room cold and showers lukewarm and temperature not adjustable. Staff only talk to people who pay for personal training, rest of members not acknowledged...not even a greeting or smile.

Reply from PureGym UK - Northolt
It's becoming extremely crowded
Feels not valuable for money

Reply from PureGym UK - Northolt
Lovely staff & great classes. The studio room is the perfect quiet area to work out peacefully, not too many people are there wheb there aren’t any classes running inside.

Reply from PureGym UK - Northolt
Parsa runs a fantastic Strength 30 class on Sunday mornings. He puts alot of effort in organising the various stations. However 30 minutes is too short, can it be extended to 45 minutes please 🙏.

Reply from PureGym UK - Northolt
A lovely environment, a lot of space, clean premises and affordable prices

Reply from PureGym UK - Northolt
Amazing personal trainers!!! Every and each class is so amazing and motivating to attend!
Staff are always very helpful.

Reply from PureGym UK - Northolt
The gym in general is very good but they should leave open the class room after 8 pm as a lot of people go in the night and there is no space for doing stretching or other exercises. Plus there is no too much air floating, in fact most of the time there is a bad air.
However the personal trainers are friendly and helpful

Reply from PureGym UK - Northolt
Stinks of body odour when you walk in! Such poor ventilation in this gym I’ve never been to one that has ever stank of body odour when you walk in! And it’s been like this for months I don’t know why they haven’t done anything to prevent it. The changing rooms also stink and don’t look very hygienic!

Reply from PureGym UK - Northolt
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