Like I’ve never been away! It’s been 2 years but saw some familiar faces this morning. Equipment looks shiny and new which was great to see. Busy gym but no problem doing my routine didn’t have to... See more
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Location
Switch locationSovereign House, NG7 7BA Nottingham, GB
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See what reviewers are saying
Excellent gym, friendly environment, plenty of choice of equipment and space to do your exercise. Personal trainers at hand. Excellent opening hours, basically you can go whenever you want 🙌 Can... See more
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No classes during daytime anymore. My work pattern makes it difficult to attend morning and evening classes so cancelled my membership. Spoke to management Kate manger was abrupt and declared we are... See more
Company replied
It’s FANTASTIC only annoying thing is weights are left all over the place & never out back by some members also butterfly clips are a nightmare to find. Apart from that. Great equipment weights select... See more
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Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Nottingham Basford
Written by the company
Membership Help
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Sovereign House, NG7 7BA, Nottingham, United Kingdom
4.0
Great
127 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Great gum
The gym was the perfect temperature. Really clean and spacious. Friendly atmosphere.
23 September 2023
Unprompted review
Reply from PureGym UK - Nottingham Basford
Hi Toni. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear that you enjoy using the gym overall!
Thanks, PureGym
Great and reliable service
21 September 2023
Unprompted review
Reply from PureGym UK - Nottingham Basford
Hi Ken, thank you for taking the time to leave this review, we always appreciate member feedback.
We want to provide our members a safe space in which they can get a great workout in and do so confidently, in a clean and friendly environment.
It's great to hear that you are enjoying your membership! Thanks, PureGym
Relaxed and happy …
Overall I was really happy to be back in the gym and was glad that it was a nice and relaxed atmosphere.
14 July 2023
Unprompted review
Reply from PureGym UK - Nottingham Basford
Hi Amy. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Great classes good gym clean changing…
Great classes good gym clean changing rooms however showers have been cold the last few weeks
3 July 2023
Reply from PureGym UK - Nottingham Basford
Hi Amanda. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We have recently made slight changes to the shower temperatures, to 33 degrees, both to control our energy usage and to reduce our carbon footprint. All member feedback is reviewed, and brought to the attention of our Facilities team, who regularly review any changes we make to our gym facilities, and we would like to thank you for passing on these concerns.
Thanks, PureGym
Great value for money
Great value for money . The best gym around and perfect opening hours.
4 July 2023
Reply from PureGym UK - Nottingham Basford
Hi Carl. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Plenty of exercise machines with plenty…
Plenty of exercise machines with plenty of space and very tidy
4 July 2023
Reply from PureGym UK - Nottingham Basford
Hi Amy. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Everything’s spot on staff friendly…
Everything’s spot on staff friendly always up to talk, manager is great, overall it’s not about the gym it’s about the environment your in too which is great
5 July 2023
Reply from PureGym UK - Nottingham Basford
Hi Mr Khan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Excellent
Well equiped, excellant personal trainers who are very helpful. Clean surroundings. Will definately reccomend Pure Gym to friends and family.
5 July 2023
Reply from PureGym UK - Nottingham Basford
Hi Valerie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Nottingham Basford
Hi Jason. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We have a 0 tolerance policy on this. We would like to apologise for any inconvenience caused. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time etc.) so this can be investigated.
Thanks, PureGym.
The gym was always too crowded so I…
The gym was always too crowded so I hardly could get to use what I needed.
28 May 2023
Reply from PureGym UK - Nottingham Basford
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym.
Thanks, PureGym
equipment needed
The Puregym in Basford should have more equipment to deal with the ever growing clients including a hack squat machine, pendulum squat to help people train legs with knee injuries as these support the back and knee much better than a squat machine
there should be implications put in place for people that do not tidy away their equipment as it is not right that any one else should do it and the cleaner should have to navigate around stray weights
3 July 2023
Reply from PureGym UK - Nottingham Basford
Hi Laura. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We always aim to provide a broad spread of kit to cater to a range of fitness needs and meet demand as it changes through the day, getting the balance right between weights and cardio, but if you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Filled to brim with male juiceheads.
Firstly, no complaints about the equipment or the staff - there's great choices and the staff are polite. However, the gym is stuffed to the brim of juice head men and young boys that takeover any kind of weight-involved equipment, and stare at girls throughout their visit, intimidating them and stopping them from considering using the equipment. There needs to be a ladies section, or a ladies day/specific hours. I understand its a mixed gym, but it's predominantly men, because of how uncomfortable they make the visits for women. I am strongly considering leaving already after only a month because all I feel i can do is cardio for 30 minutes then leave and try to do extra bits at home. Considering the price, there needs to be more put in place to make it accessible for both genders. It's targeted to men - pure and simple. I'm going to likely pay a higher monthly payment for a gym with a ladies section of the gym. We lift weights too.
3 July 2023
Reply from PureGym UK - Nottingham Basford
Hi Danielle. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Ban those who dont stack dumbbells
You should watch the cctv and ban the people that don’t stack dumbbells and weights. They throw them around and leave them in the middle. The gym is always dirty, during covid you had 2 or 3 cleaners at night now it looks like nobody cleans the gym. Although the equipment is better the atmosphere and people are worse month by month.
4 June 2023
Reply from PureGym UK - Nottingham Basford
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this.
Thanks, PureGym
The eqipment was in good condition
The eqipment was in good condition, although some of it was awaiting repair.I had a good work out as usual the changing rooms were clean and cool ,but I notice the clock was missing, just a minor thing. It is still a very good gym.
13 May 2023
Reply from PureGym UK - Nottingham Basford
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
No classes during daytime anymore
No classes during daytime anymore.
My work pattern makes it difficult to attend morning and evening classes so cancelled my membership. Spoke to management Kate manger was abrupt and declared we are short staffed and walked off so her attitude put me off too
20 April 2023
Reply from PureGym UK - Nottingham Basford
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! WE would like to apologise for any inconvenience caused and we are sorry to hear you decided to cancel. We wish you the best of luck with your onward fitness goals.
Thanks, PureGym.
Stuck up horrid staff who was…
Stuck up horrid staff who was unbelievable condescending to my brother who recently turned 17 he was told he would be banned from the gym and told him was very cute while the manager had her hand on his shoulder he’s not a tall boy but Infront of all my friends it’s caused him to be scared of the gym and no longer be wanting me o come back I’ll never come back
9 May 2023
Unprompted review
Reply from PureGym UK - Nottingham Basford
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We have a zero-tolerance policy on any form of harassment or inappropriate behaviour and take any concerns of this nature seriously. We ask that any concerns are raised with to safespace@puregym.com; a confidential means of alerting us to any behavioural concerns. We please ask that you get in touch with further details, to allow us to conduct a full investigation into this matter.
Thanks, PureGym
Happy to be back at PureGym
Happy to be back at PureGym. A perfect gym for what I need.
2 May 2023
Unprompted review
Reply from PureGym UK - Nottingham Basford
Hi Rehan.. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
I have been a member of basofrd gym for…
I have been a member of basofrd gym for a few months now after which realising that I wouldn't get any help from majority of the staff nearly every single male staff member doesn't carry out any standard duties of a personal trainer no daily cleaning checks no toilet checks find a literal poo on the floor informing a staff member and 2 hours later still there while finding nost of them unapproachable for help as only interested in helping women appearing to me like sex pests which is ashame as the industry already has a bad name but instead of helping a new comer with bad technique in the free weights section they would just ignore them and OR just stand there on their phones running up to women interrupting workouts just to introduce themselves
26 April 2023
Unprompted review
Reply from PureGym UK - Nottingham Basford
Hi Carrington. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Thanks, PureGym
Great classes.
23 April 2023
Unprompted review
Reply from PureGym UK - Nottingham Basford
Hi Akiko. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Gym is unhygienic
Gym is unhygienic. Weights left every where and bins over flowing with rubbish for over a week. Disgusting.
17 April 2023
Reply from PureGym UK - Nottingham Basford
Hi Robert. Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We always appreciate and take on board member feedback.
It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this.
We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with.
Thanks, PureGym
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