Overall I love this gym (Nuneaton) friendly staff and great classes, however the toilets really need some TLC, there are only 3 and they are unisex - none in the changing rooms so often none available... See more
Company replied
Location
Switch locationChapel Street, CV11 5TZ Nuneaton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The gym is undergoing some internal upgrades. The initial layout was badly planned with most cardio equipment too close to each other. I personally complained to the Gym manager about this.... See more
Kept clean, good prices, new equipment is really nice. Overall a good environment
Company replied
Puregym Nuneaton is not a friendly or welcoming environment. The staff can be rude and disrespectful at times e.g making unnecessary jokes or comments. The gym itself is satisfactory, except for a few... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Nuneaton
Written by the company
Membership Help
TrainSafe FAQs
Find a Gym
Download Free App
Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
Chapel Street, CV11 5TZ, Nuneaton, United Kingdom
3.8
Great
113 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
All the equipment is brilliant could do…
All the equipment is brilliant could do with
afew punch bags in the gym is my only criticism of pure gyms in general
15 October 2023
Reply from PureGym UK - Nuneaton
Hi Jason. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Pure Gym in Nuneaton…
Pure Gym in Nuneaton is definitely one of the best gyms in the area. The gym is always so clean and the staff are so friendly. Staff are approachable and always available to speak to if you have any concerns. I do PT sessions with Lee, and he is brilliant. One of the best PT’s out there!
21 August 2023
Unprompted review
Reply from PureGym UK - Nuneaton
Hi Riah. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Good - but where’s the air con???
Been a member since it opened and generally really happy. Love the Cycle classes with Andy Hopkins and Lewis Pook. But why is the air con so poor? It is barely noticeable throughout the gym but virtually non-existent in the Cycle area. Surely this can be addressed quickly and easily??
14 June 2023
Unprompted review
Reply from PureGym UK - Nuneaton
Hi Simon. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. Temperatures/air con in our gyms are automatically regulated by Smart machines, but if there is a persistent issue staff may be able to override it and can certainly report it to be checked by engineers.
Thanks, PureGym
Pretty decent but toilets need cleaning.
4 June 2023
Reply from PureGym UK - Nuneaton
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
A great place to train
A great place to train. Staff are super friendly and happy to help when needed. Lots of equipment X
4 June 2023
Reply from PureGym UK - Nuneaton
Hi Shelley. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Nuneaton
Hi Daniel. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
it's okay
The gym has every machine/equipment you need and is reasonably priced. Unfortunately it is just always overcrowded. The gym shower/changing facilities could also be improved with changing cubicles and better hairdryers.
13 May 2023
Reply from PureGym UK - Nuneaton
Hi - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym.
Thanks, PureGym
Good variety of machines and the music…
Good variety of machines and the music was low for a change which was even better.
12 May 2023
Reply from PureGym UK - Nuneaton
Hi Rebecca. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Great facilities
Great facilities, nice and clean and easy access to all equipment
7 May 2023
Unprompted review
Reply from PureGym UK - Nuneaton
Hi Stephen. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Pure gym has excellent equipment and…
Pure gym has excellent equipment and flexibility in access at all times
28 April 2023
Unprompted review
Reply from PureGym UK - Nuneaton
Hi Afzal. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Nuneaton
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Nuneaton
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym.
Thanks, PureGym
Really nice Gym
Really nice Gym, all the PTs are great and willing to guide you and help you. Super friendly atmosphere. Simply love it!
I would recommend adding more classes in the early hours in the morning, other than that, keep doing the amazing job you are doing guys! ❤️
20 April 2023
Reply from PureGym UK - Nuneaton
Hi Tatiana. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Spin class 6.30am
Classes are the best I've stayed motivated for over a year. Especially Andy s spin class 630am .Worth getting up so early for. Andy motivates us all and his playlists work so well with spinning. A very happy member.
20 April 2023
Reply from PureGym UK - Nuneaton
Hi Julie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy the classes and using the gym overall!
Thanks, PureGym
The services and the atmosphere in…
The services and the atmosphere in the is conducive and friendly.
The cleaning is good. No toilets in the changing rooms is what I didn't like.
16 April 2023
Unprompted review
Reply from PureGym UK - Nuneaton
Hi Mr Umoh. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Very good gym
I’ve had a good experience so far at the nuneaton pure gym.started going since January 2013.currently only go 4 times a month as an add on.but would like to increase.best to go off peak times as it can get quite busy and not a lot availability on equipment then.but very clean tidy .plenty of variety in equipment.free parking if you use the hole punching machine on your rope walk parking ticket for upto 2hrs.would definitely recommend this gym 😁
22 March 2023
Unprompted review
Reply from PureGym UK - Nuneaton
Hi Julie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Theres lots of equipment and everyone…
Theres lots of equipment and everyone is friendly. The only down side is shared toilets, there isnt enough and there are always dirty
18 February 2023
Reply from PureGym UK - Nuneaton
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Overall I love this gym
Overall I love this gym (Nuneaton) friendly staff and great classes, however the toilets really need some TLC, there are only 3 and they are unisex - none in the changing rooms so often none available due the number of people in the gym. Also, the lockers really need an upgrade too: lots of dodgy locking systems that don’t work so it’s sometimes a worry that I’ll lock my stuff in and not be able to unlock the door. Would be great if they could have new lockers!
19 February 2023
Unprompted review
Reply from PureGym UK - Nuneaton
Hi Alice. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Great experience!
18 February 2023
Unprompted review
Reply from PureGym UK - Nuneaton
Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Disgusting lack of standards of cleanliness
The gym is large and so have up until now felt I can socially distance quite well. However the cleanliness is really poor since the ladies who used to work there have moved on. The toilets (shared gender) are repulsive all the time, even when they've just been supposedly checked by the management on the rota. Pubic hairs, urine and god knows what all over the bowl and seats. I dropped my water bottle on the floor and had to mop up with toilet tissue so the next person didn't slip and it came up black, I don't think the floors can ever have been mopped. The sanitising sprays have not been refreshed in months so unlikely will actually be useful when used to clean equipment and most of them have been empty completely since November. For someone who has an immune system problem these areas are very important and the gym managers just aren't looking after customers (my review is not the only one mentioning cleanliness). To add to that the air smells stagnant and stale/ damp so although the air conditioning vents themselves are periodically cleaned the system needs a complete overhaul since we're dealing with so many bugs and viruses this year. An absolute shame things have been left to slide this way, especially when vulnerable people like myself have found benefit of using. I think I will be cancelling my membership to be honest. Fine if you're a gym goer who has no hygiene standards but otherwise you're best looking elsewhere.
20 January 2023
Unprompted review
Reply from PureGym UK - Nuneaton
Hi K H. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with.
Thanks, PureGym
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.