PureGym UK - Portishead Reviews 89

TrustScore 4.5 out of 5

4.6

Wyndham Retail Park, Wyndham Way, BS20 7BY Portishead, England, GB


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Rated 5 out of 5 stars

My experience at the gym is always a 10/10 amazing staff and brilliant classes today with the lovely Tayla 🥰🤗 If you want a good workout book a class with Tayla you will definitely feel the burn 🔥... See more

Company replied

Rated 5 out of 5 stars

Love this gym ,Im a classes goer and strongly recommend Nicola and her yoga classes .I do a sedatory job /lots of driving /lifting and have lots of aches and pains .My weekly visit to Nicola's yoga re... See more

Company replied

Rated 5 out of 5 stars

Best gym around. I live 10 miles away in next town over where there's couple of gyms, still worth travelling to PureGym. The facilities are good, loads of open space for sledge work, farmers walks e... See more

Rated 3 out of 5 stars

The best thing for me is the 24hr access. As a night worker who gets up at 4pm, finding the other 2 Gym’s closing at 4pm weekend’s is pretty useless. Through the summer I found the air con much too c... See more


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Portishead

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Wyndham Retail Park, Wyndham Way, BS20 7BY, Portishead, England, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

89 reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

amazing gym

So much equipment, everyone minds their own business except from a few creepy men which as a woman alone can be quite scary but overall a really safe, fun experience every time!

14 October 2023
PureGym UK - Portishead logo

Reply from PureGym UK - Portishead

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Great gym but if possible would like…

Great gym but if possible would like some 4s and 6s weights in kettle bells as they only start from an 8. Would be great to have more of a selection for those who find the heavier weights to much for them.

23 July 2023
Unprompted review
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Reply from PureGym UK - Portishead

Hi Charlotte. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 5 out of 5 stars

Great clean facility with plenty of…

Great clean facility with plenty of space, this is not one of thoes gyms where you feel judged, access was simple for my first visit and people of all abilities are able to enjoy a session.

22 July 2023
Unprompted review
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Reply from PureGym UK - Portishead

Hi James. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Good spacious gym with friendly…

Good spacious gym with friendly atmosphere. Staff hardworking and helpful too

5 July 2023
Unprompted review
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Reply from PureGym UK - Portishead

Hi Marc. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Large, well appointed, friendly gym.

Large space, very well equipped, high quality machines and free-weights, plus floor space for classes.
For me (65yrs old), thumping music too loud and annoying. Very busy during my one-day pass visit, but provision made for training at quieter periods. When busy, far too much distraction for me. But I imagine many younger people require a busy gym for motivation. I train at home in my garden on purpose built callisthenics bars and find this more to my liking than a chaotic gym, with all the noise, but I could adapt if I had to. Great to see so many people working out in a friendly, high quality gym. Good that there’s no contract involved.

4 July 2023
Unprompted review
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Reply from PureGym UK - Portishead

Hi Bryan. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.

Thanks, PureGym.

Rated 4 out of 5 stars

Night visit

Night visit; all equipment available when required.Gets a bit cold for me, even without the air conditioning on.
A bit messy as people use weights and drop them on the floor and leave them.

7 June 2023
Unprompted review
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Reply from PureGym UK - Portishead

Hi Tommy. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

It is in the gym rules that members should return their own weights or risk suspension, but at peak times especially it can be hard to police this. However, staff on site do everything they can while we also have CCTV monitoring the free weights and are looking for new ways to combat this.

Thanks, PureGym

Rated 5 out of 5 stars

It’s just a good gym with good…

It’s just a good gym with good facilities.
I always see the manager and her team cleaning the equipment and keeping her team busy.
The staff seem nice and I enjoy the flavoured drinks I get with my membership.
After being away from the gym generally for some time and recently joining this one, I could’ve felt intimidated but I wasn’t.
The membership price feels fair and I like the app that comes with it.
I’m thinking about attending classes next.
If the Portishead PureGym is representative of the other branches, then I can’t recommend highly enough.

4 June 2023
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Reply from PureGym UK - Portishead

Hi Simon. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Really friendly gym

Really friendly gym, with helpful and professional staff, who really know their stuff.

Their classes are run really well, and push me to achieve my fitness goals.

There is a real mix of people who go there, and everyone is welcome.

31 May 2023
Unprompted review
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Reply from PureGym UK - Portishead

Hi Sarah. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Brilliant classes today

Brilliant classes today. Alex is a great motivator. I came away knowing I’d worked really hard

27 May 2023
Unprompted review
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Reply from PureGym UK - Portishead

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Great staff

Great staff, great atmosphere!

26 May 2023
Unprompted review
PureGym UK - Portishead logo

Reply from PureGym UK - Portishead

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Happy to have moved to Puregym.

The staff are pleasant and helpful. Plenty of mat room and lots of equipment - I never have to queue for anything. Lots of car parking space.
I was a long time member at another local gym, never got this sort of experience. Very pleased to have moved to Puregym.

13 May 2023
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Reply from PureGym UK - Portishead

Hi Judy. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!
Thanks, PureGym

Rated 5 out of 5 stars

Great facilities

Great facilities, excellent choice of classes. Particularly enjoy pilates here@

14 May 2023
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Reply from PureGym UK - Portishead

Hi Vicky. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 4 out of 5 stars

Reasonable cost

Reasonable cost, clean, friendly gym with plenty of parking

14 May 2023
Unprompted review
PureGym UK - Portishead logo

Reply from PureGym UK - Portishead

Hi Tim. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Great Gym

Great atmosphere, supportive and friendly staff and good variety of classes

17 April 2023
PureGym UK - Portishead logo

Reply from PureGym UK - Portishead

Hi Jo. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Sweat30 with Alex is a great class

Sweat30 with Alex is a great class. He's well prepared with the class set up and on time for an 0630 start, creates a challenging circuit and pushes you to make the most of 30 minutes.

20 April 2023
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Reply from PureGym UK - Portishead

Hi Danielle. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 2 out of 5 stars

Showers cold

19 April 2023
PureGym UK - Portishead logo

Reply from PureGym UK - Portishead

Hi Denis. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.

Thanks, PureGym

Rated 4 out of 5 stars

Great gym and equipment

Great gym and equipment, just extremely busy at peak times and could offer more classes.

16 April 2023
PureGym UK - Portishead logo

Reply from PureGym UK - Portishead

Hi Jennifer. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 3 out of 5 stars

Takes time to get on kit

Well facilitated gym, it's just frustrating waiting to get on equipment. Especially when people sit there on their phone. Gym staff could do more to encourage people to not hog the kit.

15 April 2023
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Reply from PureGym UK - Portishead

Hi AW. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

Unfortunately, we are unable to monitor the usage of phones in our gyms, however if people are sitting on equipment I would strongly advise approaching a member of staff on the floor who will be able to help further.

Thanks, PureGym

Rated 1 out of 5 stars

Car parking charges

Car parking charges. I’ve recently just joined and just received 8 parking charges. I’ve tried to get to speak to someone at PureGym about it and there’s no phone number. I believed it was free onsite parking at Portishead. Is this not the case?

5 April 2023
Unprompted review
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Reply from PureGym UK - Portishead

Hi Homer, thank you for leaving us this review. We are sorry to see this is 1 star.

We are also sorry to hear you have received fines whilst parking at this gym. We would advise speaking to the Gym Manager regarding this who may be able to assist further.

Thanks, PureGym

Rated 5 out of 5 stars

Being able to get a full hours exercise…

Being able to get a full hours exercise before leaving for work at 7pm is a great way to set you up for the whole day.
The Gym is never completely empty and whilst few people chat there is still a friendly atmosphere.
Weekend visits are busier but plenty of equipment to ensure a full work out is available.

4 April 2023
Unprompted review
PureGym UK - Portishead logo

Reply from PureGym UK - Portishead

Hi Simon. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

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