The revamp has improved the Gym 100% and whilst I was considering moving prior to this I am now satisfied that Pure Gym offers everything I need for my workouts. The only criticism being that the gro... See more
Location
Switch locationNorth Road Retail Park, PR1 1NQ Preston, GB
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Decided to go back to Pure Gym having previously leaving back in 2019. Absolutely poor, the spin bikes haven't been serviced in the whole time I've been away - although I've been informed they ge... See more
Company replied
PureGym Preston is always clean, spacious, and has everything I need for my workouts. I’ve been training with Zoe, and she’s been amazing! She’s professional, friendly, and always keeps sessions fun w... See more
Company replied
The workout itself was great—equipment was clean and everything I needed was available. It’s a solid place if you just want to get in and train. However, the staff experience was disappointing. No... See more
Company replied
Company details
- #15 of 17 best companies in Gym
- #11 of 11 best companies in Fitness centre
About PureGym UK - Preston
Written by the company
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Everybody Welcome at the UK’s favourite gym
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
- Hundreds of gyms nationwide
- No contract memberships
- 24 hour opening times
- Classes included in your membership
- A huge range of quality kit
- Experienced Personal Trainers
Contact info
North Road Retail Park, PR1 1NQ, Preston, United Kingdom
3.9
Great
139 reviews
Replied to 94% of negative reviews
Typically replies within 1 week
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Reply from PureGym UK - Preston
Hi Glenn. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Reply from PureGym UK - Preston
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Clean and systamatic
19 April 2023
Reply from PureGym UK - Preston
Hi Emil. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The best 🙌🏻
17 April 2023
Reply from PureGym UK - Preston
Hi Sada. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Too busy
I used to come here all the time during university, and really enjoyed it.
It seems to have changed recently, with a large amount of members joining which means I’m waiting for equipment. I’ve been a few times and haven’t bothered with my full workout. I’ve since left and joined an independent gym which I’m having more fun using.
5 April 2023
Unprompted review
Reply from PureGym UK - Preston
Hi Jess. Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym.
Thanks, PureGym
All in all a well rounded gym
All in all a well rounded gym. Always equipment available. The staff are human and like a chat and actually hear what you have to say.
Highly recommend
3 April 2023
Unprompted review
Reply from PureGym UK - Preston
Hi Thomas. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
My experience
I’ve been going semi regularly for the past three months, and the amount of things I see is unreal.
I’ll start by saying the good points;
They are a 24 hr gym, which suits my schedule well.
They have free weights that are monitored to an extent.
There is an overflow car park which is free (even for the locals to dump there car in).
Now for the bad;
There is no limit on memberships, causing the gym to be extremely busy. Having to wait for equipment is normal in any gym but it’s unreal the amount of people sat on the machines doing nothing for 10 minutes or taking selfies.
The men’s locker room is too dirty, there needs to be a cleaner coming in halfway between shifts. After the night clean it’s great but just before that there is rubbish everywhere, bottles left out, urine on the floor etc.
Also, during the evenings the smell of weed is sickly. I’m not talking about a little bit either, it hits you as you enter the locker room.
Lastly, I have had sixty pound taken out of my wallet which was in my pocket inside a locked locker! The padlock just left on the side, how they got in I have no idea, but be careful and use a key padlock and not a coded one.
28 March 2023
Unprompted review
Reply from PureGym UK - Preston
Hi Mike. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are sorry to hear of your negative experience with PureGym. We would like to also apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club.
Thanks, PureGym
Superb Preston PureGym
Preston Pure gym has a lot choice of fitness classes. The gym is clean & the staff are friendly.
15 March 2023
Unprompted review
Reply from PureGym UK - Preston
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Disappointed
Wednesday's was a day I used to look forward to in the gym but now the class change has had an effect on me as I'm not keen on the instructors who do the class that I can make.
I'm now not coming to the gym enough with the change in times for classes which I used to enjoy doing.
1 March 2023
Unprompted review
Reply from PureGym UK - Preston
Hi NB. Thanks for taking the time to leave this review, we are sorry to see this is 1 star. We always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Clean and friendly
Clean and friendly. Busy in the evening where your waiting for equipment
24 February 2023
Reply from PureGym UK - Preston
Hi Nicole. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Very friendly atmosphere.
19 February 2023
Reply from PureGym UK - Preston
Hi Asif. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Just overall poor quality
Just overall poor quality, limited weights, limited machines and low quality equipment
19 February 2023
Reply from PureGym UK - Preston
Hi. Thanks for taking the time to leave this review, we are sorry to see this is 2 stars. We always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Really enjoying the gym but
Really enjoying the gym. Just a shame the spinning bikes are in poor condition find it hard to find a bike with all straps, peddles in good working order when it is busy
16 February 2023
Reply from PureGym UK - Preston
Hi Mark. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
Never want to go always glad I've been
9 February 2023
Unprompted review
Reply from PureGym UK - Preston
Hi Bradley. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
The classes have the music and audio…
The classes have the music and audio from PT way too loud. Especially on the 30/01/23. Multiple people I spoke to didn't appreciate how loud it is. I can't hear my own music nor concentrate on my workout.
30 January 2023
Reply from PureGym UK - Preston
Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We would like to apologise for any inconvenience caused. Staff should undertake regular volume checks for the safety and comfort of our members, but if you approach the Gym Manager with more info they can look into this.
Thanks, PureGym
Friendly gym, good prices and lots of equipment
Range of equipment is great, loving the new machines. Great atmosphere. Please can you remember though to fill up the hand sanitizers, the last few times I’ve been both have been empty.
16 December 2022
Reply from PureGym UK - Preston
Hi Claire. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
We are always looking to make improvements to give our members the very best! If you have any other/specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym
Reply from PureGym UK - Preston
Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.
We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.
It’s great to hear you enjoy using the gym overall!
Thanks, PureGym
Preston venue classes i enjoy
Preston venue classes i enjoy, such as spinning, body pump, pure ab, no longer offered at weekends, late afternoons. It is difficult for me to train weekdays and nights.
3 December 2022
Reply from PureGym UK - Preston
Hi Mr G J Mckieran. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.
We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed.
Thanks, PureGym.
I had a homophobic experience and I…
I had a homophobic experience and I think the necessary means to stop hate/discrimination don’t go further than a tape recording. Other than that PTs and the machines are perfect, I have been having a great time since the incident. I think it is just a bit of lack of security.
5 December 2022
It's a good gym with good gear
It's a good gym with good gear - it seems to have gone a bit quiet in recent weeks, in terms of membership attendance - gents showers need towel hooks and somewhere to put your shower gel other than the basin floor
One other thing that needs addressing (in the Preston gym) is the noise from the classes - a few times, when I've been in at lunchtime and a class starts, for some reason the female instructor uses a headset and mic system which is linked to speakers - the exercise area is largely open plan, with no sound insulation - so, what the rest of us gym users are then subjected to is 30-45 minutes of loud music, which drowns out the normal background music, and also the excessive decibels of the instructor shouting and screeching into the mic - it's very annoying and totally unnecessary as there is often only a handful of people taking part in the class - I've put a date in below but that might not be right - I'm just referring to the lunchtime classes that take place during the week
Also, on the background music - mix it up a bit - a lot of your gym members are 30 and above - play some music from the 70's 80's 90's and 00's
At busy times the instructors/staff could be a bit more proactive in encouraging people to either use the equipment or get off it - it’s a regular occurrence for a couple of people to be sat on a piece of equipment for 15 minutes just on their phones or chatting to someone
16 November 2022
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