PureGym UK - Reading Caversham Road Reviews 96

TrustScore 4 out of 5

3.8

69 Caversham Road, RG1 8AD Reading, England, GB


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Rated 5 out of 5 stars

I joined Puregym last week Sunday. I have been to the gym five days within this time. I have the Puregym plan where you can join classes. I have participated in four of the classes. I enjoyed all... See more

Company replied

Rated 5 out of 5 stars

My happy place! The staff are always great here, friendly and helpful. Their organisation around Reading Festival weekend was excellent and made sure that local members were unaffected by what could h... See more

Company replied

Rated 3 out of 5 stars

Everything is great in that gym. The only tiny thing that you might want to improve is the quality of the public announcements. Occasionally, the voice of a girl comes on the speakers, clearly making... See more

Company replied

Rated 4 out of 5 stars

The gym is tidy, and well organised, almost everything you need. One big problem with Pure gym Caversham Road in Reading is THE SMELL. Every time you walk in there it smells like old sweaty socks... I... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Reading Caversham Road

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • 69 Caversham Road, RG1 8AD, Reading, England, United Kingdom

3.8

Great

TrustScore 4 out of 5

96 reviews

5-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Gym has excellent facilities

Gym has excellent facilities, it is well equipped so that gym user can sanitize the equipment before and after use

26 August 2021
PureGym UK - Reading Caversham Road logo

Reply from PureGym UK - Reading Caversham Road

Hi Jagan. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and are really happy to hear you enjoy many aspects of the gym!

Thanks, PureGym

Rated 2 out of 5 stars

Very busy

Very busy. Just had to change what I planned to do.

23 August 2021
PureGym UK - Reading Caversham Road logo

Reply from PureGym UK - Reading Caversham Road

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym which is useful for planning ahead.

Thanks, PureGym

Rated 5 out of 5 stars

Pure Gym it's very clean

Pure Gym it's very clean, I can see the staff cleaning constantly and the staff it's very kind, I recommend the gym in Caversham, Reading where I go to train my self.

18 August 2021
PureGym UK - Reading Caversham Road logo

Reply from PureGym UK - Reading Caversham Road

Hi Marco. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment and love being able to help and chat to our members when given the opportunity to do so! :)

We are really happy to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

The classes have been very good and…

The classes have been very good and beneficial, I can feel the difference within myself. Instructors been very good and professional too

10 August 2021
PureGym UK - Reading Caversham Road logo

Reply from PureGym UK - Reading Caversham Road

Hi Morlai. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range of classes, so that members have a variety of ways to workout and also do so, in a short amount of time, as we understand some members are crunched for time or just prefer shorter (but effective) workouts.

Its great to hear you enjoy the classes and using the gym overall!

Thanks, PureGym

Rated 3 out of 5 stars

Ok but dirty

Generally great gym with lots of equipment at fair prices. However, hygiene could be improved, especially during these times. Equipment is not cleaned after used, no towels are used, hands are barely disinfected. I know this is with the gym crowd but maybe PureGym could overlook / enforce the measures a bit more!

10 August 2021
PureGym UK - Reading Caversham Road logo

Reply from PureGym UK - Reading Caversham Road

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

We do still encourage all members to bring their own towels and wipe down equipment after use with the cleaning stations provided. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club as we fully understand the importance of cleanliness.

Thanks, PureGym

Rated 4 out of 5 stars

I really enjoy the personal trainners…

I really enjoy the personal trainners and the classes. But machines and weight areas are always so busy...

9 August 2021
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Reply from PureGym UK - Reading Caversham Road

Hi Lulia, thanks for your review. We are happy to see this is 4 stars.

Its great to hear you are enjoying the classes and our staff will always be happy to help where possible. We love being able to chat to our members given the opportunity :)

We’re afraid it's true, our gyms simply are very popular and so can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. Members can also use the members area via the PureGym app or website, to see how many people are in the gym which is useful for planning ahead.

Thanks, PureGym

Rated 5 out of 5 stars

Favourite gym!

9 August 2021
PureGym UK - Reading Caversham Road logo

Reply from PureGym UK - Reading Caversham Road

Hi Yanie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's great to hear you enjoy using the gym overall! :)

Thanks, PureGym

Rated 4 out of 5 stars

The main room where the classes take…

The main room where the classes take part is not cleaned daily as you can see the floor is full of dirty (mainly hairs).

7 August 2021
PureGym UK - Reading Caversham Road logo

Reply from PureGym UK - Reading Caversham Road

Hi. Thanks for taking the time to leave this review, we are happy to see this is 4 stars.

We always appreciate and take on board member feedback and would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed in club. We fully understand the importance of cleanliness and will be dealt with.

Thanks, PureGym

Rated 5 out of 5 stars

Good gym, good people.

Gym is well stocked. Other clients are also friendly.

6 August 2021
PureGym UK - Reading Caversham Road logo

Reply from PureGym UK - Reading Caversham Road

Hi J Lush. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It's great to hear you enjoy using the gym overall! :)

Thanks, PureGym

Rated 5 out of 5 stars

Brilliant instructors …

Brilliant instructors ,feel very comfortable being in classes , as a middle aged , slightly overweight Woman… and lots of classes to choose from…
Good choice of equipment, and plenty of it…
Clean and well run ….

6 August 2021
PureGym UK - Reading Caversham Road logo

Reply from PureGym UK - Reading Caversham Road

Hi Nikki. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range or equipment/kit/classes so that members have a variety of ways to workout and love being able to help and chat to our members when given the opportunity to do so! :)

Its great to hear you are enjoying the using the gym overall!

Thanks, PureGym

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