PureGym UK - Sheffield City Centre South Reviews 105

TrustScore 4 out of 5

4.0

9-15 Manton Street, S2 4BA Sheffield, GB


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Rated 3 out of 5 stars

Well, as my first day there was two things not being mentioned in a more straightforward way (they are probably covered somewhere in small print). One is the lockers, you’ll need a padlock, otherwise... See more

Company replied

Rated 5 out of 5 stars

Since I have started this gym I have become more attentive in meeting my fitness goals. Their effective and short workouts in the classes have allowed me to meet my goals as well as having... See more

Company replied

Rated 5 out of 5 stars

I’ve been at this gym for 6 weeks now. I really like the classes with Annabelle. She’s so enthusiastic and smiley it puts me at ease when I feel a bit silly doing some of the moves. The trainers are a... See more

Company replied

Rated 1 out of 5 stars

Went to Puregym Sheffield City Centre South on Xmas Day Morning to find it was closed. Was very disappointed as I did check on the website / twitter and Facebook to check it was open and didn't se... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Sheffield City Centre South

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • 9-15 Manton Street, S2 4BA, Sheffield, United Kingdom

4.0

Great

TrustScore 4 out of 5

105 reviews

5-star
4-star
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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

The gym looks decent.

Well, as my first day there was two things not being mentioned in a more straightforward way (they are probably covered somewhere in small print). One is the lockers, you’ll need a padlock, otherwise can’t lock your storage locker. So you kinda are forced to buy a padlock from the vending machine, which is 6,99£. Second thing is with parking, can only stay for two hours and a half. Which is enough if you know about it. Also need to put your Reg number into a small tablet on the wall.
I probably overstayed at my first go, setting up the padlock, going through the machines, taking a shower. The gym is well equipped.

2 December 2025
PureGym UK - Sheffield City Centre South logo

Reply from PureGym UK - Sheffield City Centre South

Hi Tom, thanks for taking the time to leave this review. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout! We provide lockers for your use in many of our gyms. The lockers we provide do not have locks on them, and if you wish to lock your belongings away in our lockers, you must bring your own padlock and key, or purchase one from our vending machine as stated in our Terms and Conditions under the 'Lockers' section. Parking information can also be found on your gyms home page or signposted in the gym itself which advises that you can park in the free on-site car park for two-and-a-half hours by logging your car details on the pod in the foyer. If you have any concerns regarding your recent visit and the parking, please speak to staff on site who will be happy to discuss this further with you! We hope to see you back in the gym soon! Thanks, PureGym

Rated 5 out of 5 stars

Best gym around. Highly recommend. 💪

Since I have started this gym I have become more attentive in meeting my fitness goals. Their effective and short workouts in the classes have allowed me to meet my goals as well as having knowledgable and supportive staff on hand to guide me along the way.

I always look forward to seeing the members whom I have made friends with in the regular classes as well as the personal trainers on that day. I am therefore hugely grateful they are there to support me in my fitness journey
(albeit in a safe and friendly environment).
I am impressed with their state-of-the-art equipment which I use to help me warm-up before the classes or just to train. There are plenty of equipment to go around but is useful to use the app so you can plan your time easier so as to not become too disappointed.
The toilets and changing rooms are very spacious and are cleaned frequently and it has plenty of ports to charge up your phones.
I highly recommend them for the excellent customer service it provides and it is better than all of the other gyms I have ever been to.

Thank you so much @puregym city south central, Sheffield for looking after me. Keep it up! 💪❤️.

Miriam x

30 September 2025
Unprompted review
PureGym UK - Sheffield City Centre South logo

Reply from PureGym UK - Sheffield City Centre South

Hi Miriam - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall and see your positive comments! Thanks, PureGym

Rated 2 out of 5 stars

No changing rooms open for men

No changing rooms open for men. Lockers small and not enough. Dog smell in the gym. No sanitisers for wiping down machines visible. The vending machine to get a padlock was confusing. 2 instruction lists and had to get sequence of pushing 4 steps right for it to work. Just select and pay surely? I came to gym on a day pass whilst in town. Great you can book same day unlike competitor The Gym but not great in terms of everything else!

22 July 2025
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Reply from PureGym UK - Sheffield City Centre South

Hi Gregory. Thanks for taking the time to leave this review, we're sorry to see it's 2 stars.

It's important to us to receive member feedback, so that we can continue to improve the service we offer our members.

We would really appreciate if you could get in touch directly to provide more information on your PureGym experience, and any areas you feel we could improve.

You can either have a chat to your Gym Manager, or contact our Member Services team on member.services@puregym.com who will also be happy to discuss this further with you. We hope to hear from you soon.

Thanks, PureGym

Rated 5 out of 5 stars
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Reply from PureGym UK - Sheffield City Centre South

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you found the joining process easy and we hope you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Spacious and well equipped.

I went with my son very early on Sunday morning and was impressed with the vast space and the different amount of machines and free weights available. The equipment was in very good order. The space was very tidy and well kept.

17 May 2025
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Reply from PureGym UK - Sheffield City Centre South

Hi Sean - Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment so that members have a variety of ways to workout. We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 5 out of 5 stars

Easy to join

Easy to join with lots of helpful information

18 May 2025
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Reply from PureGym UK - Sheffield City Centre South

Hi Andy - Thank you so much for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym

Rated 5 out of 5 stars

A Great Gym

This is a great gym close to the city centre which caters for all abilities whether new to gym life or not. Very friendly atmosphere and lots of experienced instructors on hand.

28 April 2025
Unprompted review
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Reply from PureGym UK - Sheffield City Centre South

Hi Stuart. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the Sheffield South gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Very good experience and very friendly…

Very good experience and very friendly staff told me what to do

25 April 2025
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Reply from PureGym UK - Sheffield City Centre South

Hi Logan – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Rated 5 out of 5 stars

Quick - Easy - Great Communication

Had a tour was thinking about joining after a little break from my previous gym, spoke with the assistant manager who gave me a tour and explained everything really clearly, so much so I came home and joined... see you tomorrow :-)

12 April 2025
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Reply from PureGym UK - Sheffield City Centre South

Hi Damien. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

It was easy to rejoin after a while, just a click of a button

It was easy to rejoin after a while

28 March 2025
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Reply from PureGym UK - Sheffield City Centre South

Hi Patie. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Best gym in town

Great working out place!

18 March 2025
Unprompted review
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Reply from PureGym UK - Sheffield City Centre South

Hi Sanwar! Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Friendly staff

My friend mistakenly chose the home gym in Leicester, so as the 'free buddy' I cannot enter the Sheffield gym. The staff helped us to solve the problem. It was a great gym experience so I decided to join for a month during my stay in Sheffield.

22 February 2025
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Reply from PureGym UK - Sheffield City Centre South

Hi there – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Rated 3 out of 5 stars

Once I had logged in

Once I had logged in, it told me to send a email to the gym manager. So I sent a message to the gym today but found I couldn't get of that page without logging out. I tried downloading the app but that takes me to the same page

19 February 2025
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Reply from PureGym UK - Sheffield City Centre South

Hi David - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

Could you please get in touch directly with the Gym Manager they can help you further. There is also an Assist button at the gym entrance you can press, when pressed a local member of staff will come to the door to assist you. Thanks, PureGym.

Rated 1 out of 5 stars

They're con artists

They're con artists. Just avoid them.

So I signed up to Sheffield centre thinkinng I'll be able to go to all gyms in Sheffield. No! This is where they conned me. Apparently I can't go to crystal peaks gym. So basically my home gym is town which is 100% pointless. If I had put crystal peaks as my home gym and probably paid an extra £1 a month I would have access to crystal peaks gym and all other in Sheffield centre. You horrible disgusting company.
Yo swap my gym to crystal means I'll be paying more money rn and my monthly bill goes up. Waste of my time. I don't think I'll ever go to PureGym ever again once my monthly sub is up. Con artists.avois.

8 February 2025
Unprompted review
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Reply from PureGym UK - Sheffield City Centre South

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We offer various memberships; this includes various multi-access and PLUS memberships which, depending on which gyms you need access too, will vary in price.

A full list of the clubs you can use will be listed once your select PLUS. If you need further access you can Select Add More Gyms. Thanks, PureGym.

Rated 5 out of 5 stars

Friendly & Relaxed

My fiancé and I joined recently and have had a great experience so far. The environment is well ordered, relaxed, and friendly. The facilities are great, and we really look forward to our visits.

2 January 2025
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Reply from PureGym UK - Sheffield City Centre South

Hi Rachel. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 4 out of 5 stars

Great overall experience

The range of machines but noticed during peak time usage, we could do with some more chest press and flys stations to avoid wait times for gym members. Other than that great atmosphere and classes to choose from

28 December 2024
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Reply from PureGym UK - Sheffield City Centre South

Hi Syed - Thank you for taking the time to leave this review. We always appreciate and take on member feedback.

Our gyms are indeed very popular and so can become busy especially at peak times, but this does fluctuate throughout the day. Members can also use the members area via the PureGym app or website to see how many people are in the gym.

Please also feel free to ask to switch in with a member while they rest between sets, this can also help you keep an even pace between sets. Thanks, PureGym.

Rated 4 out of 5 stars

Bad showers otherwise good

The showers in the changing room are insecure (the door can't be secured), have nowhere to put anything, and are not very private, but otherwise things are good.

14 December 2024
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Reply from PureGym UK - Sheffield City Centre South

Hi Daniel. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback. We are always looking to make improvements to give our members the very best! If you have any specific suggestions please approach the Gym Manager or leave a note in the feedback box, which is regularly reviewed. Thanks, PureGym.

Rated 5 out of 5 stars

Amazing gym and management

Been going to the city centre south PureGym in Sheffield for a year now. The atmosphere is great! The management and PTs are super nice aand couldn't be more helpful! There are lots of classes you can choose from!

14 December 2024
PureGym UK - Sheffield City Centre South logo

Reply from PureGym UK - Sheffield City Centre South

Hi Julia, thank you for taking the time to leave this review, we are delighted to see this is 5*s.



It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!



Thanks, PureGym

Rated 3 out of 5 stars

It's ok for now

Location is good, between my workplace and my home. Lockers need to be replaced, most not working properly. Toilets and showers could be cleaner.

7 October 2024
Unprompted review
PureGym UK - Sheffield City Centre South logo

Reply from PureGym UK - Sheffield City Centre South

Hi Nicos - Thank you for taking the time to leave this review, we always appreciate and take on board member feedback. We would like to apologise for any inconvenience caused.

Could you please get in touch directly with the Gym Manager to provide more information (such as dates and times etc.) so this can be investigated. You can also leave a comment in the feedback box as this is regularly reviewed for updates and improvements. Thanks, PureGym.

Rated 1 out of 5 stars

Signed up and wanted to get going…

Signed up and wanted to get going straight away but had to wait for an appointment before I could start.

21 August 2024
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Reply from PureGym UK - Sheffield City Centre South

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

Upon signing up you will need to fill out a Health Declaration form via your Members Area, and this will need to be completed prior to entering the gym.

If you do require access to the Easy Access door, or Lift an induction will also need to be completed, and can be booked directly with the Gym Manager. Thanks, PureGym

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