PureGym UK - Shrewsbury Meole Brace Reviews 83

TrustScore 4.5 out of 5

4.3

Hereford Road, SY3 9NB Shrewsbury, England, GB


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Rated 4 out of 5 stars

My experience at the Shrewsbury gym has been almost entirely positive. Plenty of equipment (although there could always be more!) and space. The only downside is that on occasion the changing ar... See more

Company replied

Rated 3 out of 5 stars

Page for joining up kept refreshing/ timing out so it was irritating entering my details again and again. Didn’t receive my pin for 30 minutes so plan wisely. Previous pins with Puregym were easier to... See more

Company replied

Rated 4 out of 5 stars

Cost competitive gym. Price of gym is very good, especially with Vitality discount. Equipment is relatively solid and staff are amazingly friendly. Also seems a good social side on the classes too.... See more

Company replied

Rated 5 out of 5 stars

I popped along to take a look at the facilities, and was welcomed by Ryan, the Gym Manager. He happily took me on a tour of the gym, and answered questions I had as we went along. I didn't feel ru... See more

Company replied


Company details

  1. #15 of 17 best companies in Gym
  2. #11 of 11 best companies in Fitness centre

About PureGym UK - Shrewsbury Meole Brace

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • Hereford Road, SY3 9NB, Shrewsbury, England, United Kingdom

4.3

Excellent

TrustScore 4.5 out of 5

83 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars
PureGym UK - Shrewsbury Meole Brace logo

Reply from PureGym UK - Shrewsbury Meole Brace

Hi Vincent. Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to ensure that our prices are affordable because we believe everyone should have the chance to experience the gym. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Great gym to use with great facilities…

Great gym to use with great facilities and an approachable management team.

6 March 2025
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi Aaron- Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We do our very best to provide a wide range of equipment/kit so that members have a variety of ways to workout. We love being able to help and chat to our members when given the opportunity to do so and we are really happy to hear you enjoy using the gym overall! We hope to see you back in the gym soon! Thanks, PureGym

Rated 5 out of 5 stars

Very good value and easy to join

Very easy to join

Very good value

4 December 2025
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi Andrew. Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Rated 5 out of 5 stars
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi John - Thank you so much for sharing your feedback—we’re thrilled to see your 5-star review! We aim to make the start of your fitness journey as smooth and hassle-free as possible, so it’s fantastic to hear that joining us was quick and easy for you. We’re excited to have you as part of our community and look forward to supporting you in reaching your fitness goals! Thanks, PureGym

Rated 4 out of 5 stars

Mostly really good.

My experience at the Shrewsbury gym has been almost entirely positive.

Plenty of equipment (although there could always be more!) and space.

The only downside is that on occasion the changing areas/toilets smell like a genuine biohazard and sometimes it bleeds out onto the gym floor, and can become gag-inducing near to the door.

20 November 2025
Unprompted review
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi Alex - Thanks for taking the time to leave this review, we are happy to see this is 4 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We would like to assure you that we are working alongside the contracted cleaning team and facilities management, to ensure concerns are addressed in club. It would really help us if you could get in touch directly with the Gym Manager to provide more information (such as date and time) so this can be investigated. Thanks, PureGym.

Rated 5 out of 5 stars

The gym is simple and does the job

The gym is simple and does the job, but the male showers are not private enough, it dosnt have locks and the doors are glass with a fog affect from the shoulders to the half way of the leg.

6 November 2025
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi there - Thanks for taking the time to leave this review, we are pleased to see this is 5 stars. We appreciate your feedback regarding the shower facilities. We do also have our accessible facilities which are gender neutral and individual showers, these can be used by anyone who would feel more comfortable using these facilities. We are really pleased to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Really helpful

Really helpful. Aiden gave me some great advice to help me with my free weight routines. Friendly staff and great facilities

15 September 2025
Unprompted review
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi Nick - Thank you so much for your 5-star review! 🙌 We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Rated 5 out of 5 stars

Good folks

Good folks. Nonchalant nonetheless but their services and equipment are state-of-the-art.

28 July 2025
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi Henry - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Went on the website and signed up which…

Went on the website and signed up which was straight forward to do. Went in to my local gym and started working out straight away. Plenty of choice of free weights or machines. The staff are friendly and the place is always clean and tidy. Would definitely recommend PureGym

11 July 2025
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi. Thanks for taking the time to leave this review, we are delighted to see that this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We are glad to hear of your easy joining process and don't forget that your app has lots of features so that members can get the most out of their membership!

We look forward to seeing you back in the gym soon and supporting your health and fitness goals!

Thanks, PureGym

Rated 4 out of 5 stars

Quite easy

Quite easy to follow the joining instructions & load the app. Then found it difficult to find the PT section again, had to log out

1 September 2025
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi. Thanks for taking the time to leave this review, we are happy to see that this is 4 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We are glad to hear of your easy joining process and don't forget that your app has lots of features so that members can get the most out of their membership!

To check out each trainers' profile and enquire about their prices and availability, head to your gym's home page on our website and select the 'Personal Trainers' tab. You may need to log in to your account first before you can access the trainer's contact details. You can also check out their profiles on the 'You' section of the PureGym app under 'Gym'!

We look forward to seeing you in the gym soon and supporting your health and fitness goals!

Thanks, PureGym

Rated 4 out of 5 stars
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi there - Thanks for taking the time to leave this review, we are pleased to see it is 4 stars. We’re so glad to hear you had an excellent experience, and we’re proud to have such a dedicated team. Our staff work hard to provide great service, and your feedback means a lot. Looking forward to seeing you again soon at the gym! Thanks, PureGym

Rated 5 out of 5 stars

The Class with others

11 August 2025
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi Anahay. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi Joanna - Thank you for sharing your feedback, we are delighted to see this is 5 stars. We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym

Rated 4 out of 5 stars

Confused

Physically went to gym rang Bell for assistance 6 times no-one came did it online bit confusing as said unlimited access then gave me list of times I could access so not true

11 May 2025
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi Brenda - Thank you for your feedback. We’re sorry to hear that there was confusion during the sign up. We’re always working to make things as simple and smooth as possible, so we appreciate your comments. If you do need any further assistance or have further queries, we would ask that you contact the team directly via email at member.services@puregym.com or through our social media channels: @puregym on X and Facebook, or @puregymofficial on Instagram. Thanks, PureGym

Rated 5 out of 5 stars

Easy to rejoin

1 May 2025
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi there. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear you enjoy using the gym overall! Thanks, PureGym

Rated 5 out of 5 stars

Been a member for quite a while…

Been a member for quite a while friendly staff good equipment.

23 February 2025
Unprompted review
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi Derek - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and the range of equipment available. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Rated 1 out of 5 stars

I want to cancel my membership and it…

I want to cancel my membership and it won't let me

11 February 2025
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi there. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

Members are able to cancel their memberships anytime or freeze their membership for up to 3 months (in a 12 month period), via the PureGym app or website, on the members area; as mentioned in our terms conditions, cancellations must be actioned 4 working days before the next payment is due: https://www.puregym.com/help-centre/freezing-or-ending/how-do-i-cancel-my-direct-debit-monthly-membership/. Thanks, PureGym

Rated 5 out of 5 stars

range of equipment

great equipment accessibility, clean and tidy with a friendly atmosphere!

20 January 2025
Unprompted review
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi Henry - Thank you so much for your feedback! We're glad to hear you enjoyed the range of equipment and open atmosphere. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

Rated 5 out of 5 stars

Easy and efficient

Easy and efficient
Welcoming too!

29 December 2024
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi John - Thank you so much for sharing your feedback, we always value and take into consideration what our members have to say.

We aim to make the start of your fitness journey as smooth as possible, so it's fantastic to hear that your experience joining us was easy and straightforward. Enjoy your workout sessions! Thanks, PureGym.

Rated 4 out of 5 stars

A great gym with friendly staff and…

A great gym with friendly staff and good equipment.

29 December 2024
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Reply from PureGym UK - Shrewsbury Meole Brace

Hi Nicholas - Thank you so much for your feedback! We're glad to hear you enjoyed the friendly staff and equipment we have to offer. We believe it's essential to create a welcoming and positive environment where our members can feel comfortable and energized.

Our staff works hard to ensure that every experience is enjoyable, and it's wonderful to know that this effort made an impact on your visit. We truly appreciate your support and look forward to seeing you again! Thanks, PureGym.

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