It was awesome! Great facilities and equipment. Very spacious. I did 2 classes and they were great. V happy I joined! Also the assistant manager there was so helpful.
Company replied
Abbey View Retail Park, AL1 2RJ St Albans, GB
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It was awesome! Great facilities and equipment. Very spacious. I did 2 classes and they were great. V happy I joined! Also the assistant manager there was so helpful.
Company replied
Plenty of plates and dumbells. Good equipment, loving the assault bikes and cardio equipment. However there's a too many treadmills, I never see even half being used at once. Aswell as the area fo... See more
Company replied
Great atmosphere and good personal trainers especially Tom which is been amaizing every step of the way towards a healthy lifestyle and weight loss. He is very helpful during classes and explains how... See more
Company replied
The machines seem not to get fixed for very long time - e.g. a rowing machine on the ground floor has been out of order for several weeks now. Many other machines are difficult or impossible to adjust... See more
Company replied
Written by the company
At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.
From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.
We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.
We offer:
Abbey View Retail Park, AL1 2RJ, St Albans, United Kingdom
Replied to 94% of negative reviews
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It was awesome! Great facilities and equipment. Very spacious. I did 2 classes and they were great. V happy I joined! Also the assistant manager there was so helpful.

Reply from PureGym UK - St Albans
It was very easy it took me 2 minutes to do everything very straightforward and simple

Reply from PureGym UK - St Albans
Friendly staff to introduce us to the gym yesterday. Easy to join the gym online. Easy pincode or QR scan to access the gym. Plenty of equipment, clean and pleasant environment.

Reply from PureGym UK - St Albans
PureGym St Albans offers great value for money with clean facilities and helpful staff who explain the app-based system well. Fantastic instructors like Rome, Ricardo, and Adam lead engaging classes, though frequent schedule changes can be frustrating. Some equipment maintenance could improve, but overall, PureGym has what you need, especially for starters.

Reply from PureGym UK - St Albans
I have loved joining and attending the classes, which has really helped me through a challenging time in my life.
I really enjoy the 45 mins GLC with Pira Coren on a Tuesday, great variety and challenging at the same time.

Reply from PureGym UK - St Albans
Equipment and speed to access equipment was exemplary. My only fault was the lack of sanitation spray for hands.

Reply from PureGym UK - St Albans
Grace is very welcoming and has an amazing first experience today!

Reply from PureGym UK - St Albans

Reply from PureGym UK - St Albans
Gym was very busy when I arrived at 5:25pm on 3/02/2025, I was not able to work on the machines I wanted and so left after getting access to some of the required ending my workout prematurely. I will give this another go this evening however if its the same I will be cancelling my membership. Regards

Reply from PureGym UK - St Albans
Plenty of plates and dumbells. Good equipment, loving the assault bikes and cardio equipment. However there's a too many treadmills, I never see even half being used at once. Aswell as the area for sled pulls or just general hyrox workouts is very minimal.
Some of the flooring is uneven. Especially in areas used for squatting.
Equipment is kept extremely clean. And there isn't any major damage sustained to any of the Equipment.

Reply from PureGym UK - St Albans
Great gym with a variety of good working equipment to meet the needs of many people training for endurance, strength, hypertrophy and polymetric
A Good amount of space, a clean environment and very nice friendly, helpful staff.
I would offer a few suggestions to rate this gym a 10-10 as opposed to an 8 out of 10.
1. Keep people OFF the green carpet Area, As follows:
Keep static trainers off the green carpet while doing ab work, stretching, static weights training and general exercise that can be done in any space.
as the green carpet should ONLY be used for suitcase carry’s, walking burpee broad jumps,pushing, pulling the sledge, pushing, pulling the rope, lunge walking and any kind of movement exercise.
As the above exercises cannot be done in any other area of the gym and if I go there to do hyrox training sometimes it’s not possible to do this.
2.Also Keep people training away from the WALL ball throw spots as you can’t throw the ball on the spot when a human is there.
3. Install a punchbag in the open space next to the studio downstairs.
& the last suggestion:
4. Purchase a primal curved treadmill for people training Hyrox, & cardio heart control. That makes this gym a 10-10 👍👍👍

Reply from PureGym UK - St Albans
Equipment gets updated if it shows signs of wear and tear , regularly cleaned. Great staff, rarely queuing in the morning for equipment

Reply from PureGym UK - St Albans
Wide variety of equipment and classes helpful staff great value for money

Reply from PureGym UK - St Albans

Reply from PureGym UK - St Albans
It was very easy to set up and worked smoothly when I arrived.

Reply from PureGym UK - St Albans
I've found it a little difficult to change the venue for my 3 day pass. However, although my first email went to the wrong person, Dave Cook, from London Colney, who responded to me done so very promptly and has helped me to redirect my enquiry, hopefully with success.

Reply from PureGym UK - St Albans
Value for money is a good deal and offer, I think pure Gym should always have this constantly.

Reply from PureGym UK - St Albans
When I visted my local pure gym the person there explained how everything g worked to me and my partner and was extremely helpful (basically everything is done through the app) The gym was clean and had everything you could possibly need certainly for a starter like me. Highly recommend.

Reply from PureGym UK - St Albans
My first impression was good. I preferred uncrowded hours and it was enjoyable, I recommend

Reply from PureGym UK - St Albans
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